Excellent customer service every time. The employees are so helpful, courteous and friendly.read more

am writing this review to share my extremely disappointing experience with UPS regarding my lost…read moredelivery and the complete lack of care shown by customer service. My package never arrived, and when I contacted UPS, I expected at least a level of concern, accountability, and effort to resolve the issue. Instead, what I encountered was dismissiveness and indifference. I was walked through the steps providing reassurance that my lost items would be located or compensated for, I was made to feel as though my situation did matter. Later to find out that it did not. Someone falsely filled out paperwork for me to receive a refund for much less than what I paid to have my now lost item mailed. Losing a package is already frustrating, but what makes this experience worse is the way it was handled. As a customer, I rely on UPS to not only deliver items safely but also to take responsibility when something goes wrong. In my case, there was no sense of urgency, no empathy, and lastly no return phone call to explain why he chose to rip me off.

We've had the pleasure of working with Perfectly Placed twice now--once during a difficult…read moredownsizing move and again after relocating to a larger home--and both experiences were transformative. The first time, we called them out of desperation. We were combining two households into a smaller space and had hit a wall. Perfectly Placed brought the energy and expertise we needed to get unstuck. They helped us purge unnecessary (and often duplicate) items, came up with clever organizing solutions for our limited space, and even helped with decorating that made the home feel like us. It was a huge weight lifted off our shoulders. Fast forward a year and a half: my wife was determined to have Perfectly Placed help us with our new, much bigger house--even before we packed a single box. I was more hesitant this time around, concerned about the added cost and assuming we wouldn't face the same challenges in a larger space. But my wife was so convinced of their value that she started driving for Uber to save up for it. After two unpacking days with Perfectly Placed, I can say it was absolutely the right call. We moved in over a weekend, and by Tuesday, our house was fully organized--something we could never have managed on our own, especially with my wife now 34 weeks pregnant. Perfectly Placed doesn't just organize your home--they bring peace of mind, clarity, and a sense of calm to what can otherwise be an overwhelming experience. We can't recommend them highly enough.

I'm only suggesting that you call a different service first, as I called this business based on…read moregood reviews and scheduled an introductory phone meeting online. Within a few hours, I got an email canceling the appointment, then received another email saying that they were not scheduling meetings or booking new customers. TL;dr: Maybe they're amazing, but as of October 2025, they don't want to do the job for you.

Cannot recommend them enough. They moved my large furniture from one apartment to another much…read morefaster than other movers I've used. They were highly prepared, professional, and priced very reasonably. 10/10!

I called Kevin after Lowe's came to install a new washer and dryer only to damage my walls, stairs,…read moreappliances and then tell me they couldn't get either into my basement and left them sitting in my living room. Kevin came within the week with one other guy and carefully got them both downstairs into my basement. They protected my walls and appliances. Quick and reasonably priced, I will be using them in a few months for my real move.

Smooth Moves truly lives up to their name!…read more I couldn't be happier with the service I was provided last weekend. I called to request 2 movers & a truck for my 3 bedroom home + basement appliances & garage items. After discussing specific details with the owner, I booked them for the following Saturday at 9 AM. At 8:30 AM the day of the move, I got a phone call from one of the movers confirming the address and letting me know they were on the way. At 9 AM sharp they pulled up, energy drinks in hand, bright-eyed and bushy-tailed, ready to work! I was lucky to have 3 men arrive for the move, Will, Quentin, and Austin, and I truly appreciate the extra set of hands. They were wonderful, to say the least! They were professional, courteous, friendly, and focused on the job. They communicated well with me and each other to plan how to fill the truck and protect my belongings. I'm nearly unpacked and there is absolutely no damage to anything, furniture or otherwise. They came equipped with thick moving quilts, dollies, and protective shrink wrapping. Also, I had a table that I forgot to unscrew and they had power tools to get it done quickly. Literally had all the right tools and equipment for the job. This moving day was the smoothest I've ever had. The truck was filled quickly and strategically with care, and I never saw them dragging their feet or standing around wasting time. Every step of the way they made sure I was on board with their plans and asked me how I wanted specific items moved or handled. Once we got to the new place, the door was too narrow to fit the furniture, so they carefully took the door off the frame and placed it to the side. There were 2 flights of steps and the movers took their time to navigate the corners and stairways with no scratches or damage to any surfaces or walls. They made sure to check where I wanted certain things to go, and orchestrated the unload smoothly. From start to finish, with bathroom and hydration breaks as needed, the entire move took 6 hours. The pricing is very reasonable and totally worth the end results. I'll definitely be using this company again!

From the owner: Smooth Moves We are a local moving company in the greater…read moresaint louis area, we specialize in relocations. Our mission is to make you feel at home. From the last day saying goodbye to your old home to the first day in your new one. You can rest easy knowing everything will be taken care of. Moving is rough, let us make it smooth for you! We can easily move anything from a single piece couch to a fully furnished home and more. Contact us anytime to get scheduled for your next move today. We offer next day service 7 days a week. Hope to hear from you soon.