Great Customer service with a competitive price. I need to have some things stored last minute. I…read morebooked a room online and was able to come in register my account and have my thing moved into the until within an hour. The facility itself was very clean. The saleswomen were professional and very helpful. They actually went out of their way to find me a room that was close to the entrance of the facility. Which was perfect being that I'm only strong my things temporarily. They also sell everything you need for moving and storage. I wish I would've known ahead of time because the prices were significantly cheaper than what I ordered online.

Never ended up going there thank goodness but on the phone they were just plain rude and central…read morecustomer service kept transferring me there after telling me four times they would close out my reservation when I asked for another location ( which I'm also glad I didn't get).

Bonnie was so friendly and helpful , she made it so the elevator was open and the moving guys could…read morebring our items up and down w/ out having to use the fob every time. That was a godsend. She also allowed me to hang out inside in the air conditioned office while the movers were working, as it was one of the hottest days so far. This place is very nice, and in a quiet area and right off the highway. It's easy to get to.

I just finished storing at Safeguard Self-Storage in Larchmont…read more The facility is well-kept and easy to access. The staff is helpful and personable. I would have stayed longer but I had to consolidate the items I was storing with other items at a different storage facility. If you are looking to store in the area. This is the place. If you are driving down Fifth avenue between New Rochelle and Larchmont, do yourself a favor and drive past Public Storage and store here instead. Public Storage on the same block is an unprofessional mess. Safeguard self-storage is by far a superior customer service and storage experience.

Made an online reservation for a moving truck for a few hours. The ladies behind the desk were…read moresuper helpful, friendly and knowledgeable. We rented a truck without an issue. *TIP* if you want to rent dollies/ blankets you should get there early as possible as these things may not be available later in the day. When your done fold the blankets or you will be fined!! **VIP TIP* TAKE THEIR INSURANCE ! There are a lot of reckless drivers on the road and MOST private car insurance will NOT cover your rental for damages. Great service- friendly- highly recommend!

I engaged UHaul to hire a truck to move house. They offered to provide two helpers through their…read moresister firm Moving Help and took the required $130.00 off my credit card. That was Saturday September 30. On moving day, Sunday, October 1, I got a text from Moving Help that they could not provide manpower because of the flood rains. I had to make other arrangements for transport and manpower. For the past seven days I have been getting the runaround with UHaul sending me to Moving Help and vice versa to get my money. They want me to send screen shots and all that damn foolishness when they have by job code, my phone number and the record of my payment. I am totally fed up and if my money is not returned in seven days I am going to court. Damn criminals!!! Orville Brown

New and clean. They don't have enough carts, so be prepared to wait. It's still fairly new and…read morefilling up, so as time goes on it will likely get worse. They have three entry doors, with room for two cars in each. But - there are no lines so often people park in the middle of the bay leaving no room. Disappointed.

I had to make about ten phone calls just to ask where the room was located from the elevator, they…read morewouldn't tell me, both central customer service and the store were incapable of doing anything that made sense, and I had to go and look at the unit. Then I declined because of the smell of the floor cleaner which I have severe allergies to artificial fragrances. I said I didn't want it. Later I changed my mind thinking I can use a gas mask to go there because I couldn't find a same size climate controlled unit elsewhere. I called again and the manager sounded annoyed because he had closed out the reservation and had to do it again, and told me he didn't know if the unit was still available and I told him to stop BSing me and then he hung up on me. Lazy, rude. They are empty and that is why. Someone was watching over me because I found a unit elsewhere after this call that's larger and less money and also climate controlled.

There friendly helpful acomidating And kind reasonable they…read morestand to help in all areas if you dont understand they are the prefesionals.

RICHIE is the best. he took his time to explain to me and help me come to make the right decision…read moreon my storage upgrade. he also didnt pressure me nor rush me to make my decision. He also took time in letting me see the units available with understanding that i no longer wanted to walk up steps so he defiantly helped out with that. Richie was very kind and knowledgeable of everything i asked. I have had my stuff here now almost a year and every time i come its always clean. thanks Richie

After searching for three days for the ideal self storage facility in Yonkers, I finally found the…read moreperfect one! The other ones were nightmares with poor customer service, shady parking lots and old dirty lockers. I found this on Google and drove over there. I was so happy! It is safe clean. Laritza, the young lady who helped me book my storage space was extremely accommodating ,knowledgeable and friendly. I like the fact that you can pull inside and it's heated, which will come in handy when it's cold and raining everything is clean they were even mopping while I was there and the building smells great. I feel safe as they have lots of cameras and monitors highly recommend it if you are looking for storage don't waste your time going anywhere else.

I have been a customer of this storage center for years. I transferred to this company after having…read morebeen a customer with CubeSmart for many years. Moving to Safeguard was the best decision! First, the center is always clean. I had a problem in my previous center with vermin. Not the case here! The equipment (hand trucks, ladders etc.,) is in good condition and readily accessible. But even more importantly, the staff are kind and knowledgeable. In particular, Kendra has been helpful and a consistent presence when I stop in to my unit. When I have needed assistance with anything from my bill payment to referrals for local haulers, she has been a gem! I highly recommend this particular center!

This is the best storage space that I've rented. The discount hooked me and the service and the…read morecleanliness reeled me in! Kendall the assistant manager first called me to welcome me before I left Hawaii. Then when my flight got in early from Hawaii she opened her office early to let me hold my five suitcases in a warm place. She then patiently demonstrated how their security lock worked and made sure I could do it by myself. A few days later i met Chris the interim manager who complimented me on my Opera singing. He jokedly asked if I would do duet with him at Carnegie Hall. Love the service and the people providing superlative beyond the normal call of duty.

The most disorganized group of kids running a series of spaces from an apartment in Brooklyn. Since…read morethey never personally visit the locations or the tenants, it is chaos. You communicate via text with various people there who say different things. You get a code to access a location for a visit. They claim all spaces are taken when spaces are vacant. Since they don't have a current list and unknown people are squatting in empty spaces-this leads to excess texts and more confusion. I just left a space in Hells Kitchen due to water damage. It took 4 days of texts to get a response from them. The place was dirty; smelled like mold and the food commissary above it was noisy. Go to a legitimate storage. Save your sanity!

Te atraen con una promoción donde pagas la el 50% de la renta el primer mes. Y luego te hacen…read morecargos sin previo aviso. Inicie pagando solo 46 dólares y al dique te mes sin previo aviso me cobraron 20 dólares más. Al sexto mes ya me incrementaron otros 12 dólares. En el Septimo mes nuevamente me incrementaron a 71 dólares. Y este ultimo mes me cobraron 103 dólares. Cada mes me hacían cobros según ellos para mejorar las instalaciones y otras cosas. Me parecen unos descarados y abusadores con los precios. No hay nadie q nos proteja de estas compañías. Dónde quejarse o poner demanda por el abuso ?

I am using their College Point location, and the gentleman, Hudson, greeted me and gave me the…read moretour. He was equally as impressive as Eric from the Maspeth location. required a refund from SecureSpace Self Storage Maspeth Queens due to a payment error on my part. Despite contacting the main office twice and being promised a callback, I am still waiting to receive one, so I contacted the Maspeth location directly. A manager named Eric was extremely thorough, polite, and accommodating. He appeared knowledgeable and promptly processed my refund, which was approved and in transit within two hours of my initial contact with him. Thank you, Eric and Hudson Ebony D Guyton 06/04/2024.

I moved here from another storage facility, and I could not be more pleased…read more I will give you my pro tips first: 1- Expect to spend about an hour doing the paperwork, getting the tour and having the rules and procedures explained, etc 2- you can bring your own padlock, but if you do not, you will need to pay $14 to get a lock for the facility. You cannot come back with your own padlock later. I pass 4 other storage facilities on the way to this unit. It is worth the trip. Manager Theo And everyone else inside the office and out are attentive and courteous. The place is immaculate, I have never seen such a pristine storage facility. The bathroom as well. Customer receives a unique code to access the facility. You drive your vehicle in, and park on the right (see video). There are large lifts that you can put your items onto; they bring them up to the floor that your unit is on (assuming it is not on the first floor). You can then take the stairs or the elevator to retrieve your items. Unlike my last place, where you had to wait and/or argue with other customers for use of a dolly, there seem to be enough for everyone, and you check them out in the office. I was driving a U-Haul, and they helped me get in and out, which is above and beyond in my book. All around a great experience. I would highly recommend, especially if you have been underwhelmed by other options in the area.

The service, quality and value is superb!…read more The facility is clean and the ease of driving in is a must. I HIGGLY RECOMMEND

Hard to imagine a more successful moving experience. My move from upper Manhattan to southern…read morePutnam County this weekend was nearly perfect. Fantastic crew of 4 led by the highly capable Matthias was prompt, diligent and professional. They handled everything with aplomb and style. Not a small move by any stretch, and with a number of big items (King Mattress, oversize wood mirror and some furniture) - everything was packed and unpacked with care. One of the best business experiences I've had in a long while. Highly recommended...

This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.