The most disorganized group of kids running a series of spaces from an apartment in Brooklyn. Since…read morethey never personally visit the locations or the tenants, it is chaos. You communicate via text with various people there who say different things. You get a code to access a location for a visit. They claim all spaces are taken when spaces are vacant. Since they don't have a current list and unknown people are squatting in empty spaces-this leads to excess texts and more confusion. I just left a space in Hells Kitchen due to water damage. It took 4 days of texts to get a response from them. The place was dirty; smelled like mold and the food commissary above it was noisy. Go to a legitimate storage. Save your sanity!

Moving to this storage location was the best decision I made. If you are transitioning to a new…read moreapartment and need to put your items somewhere this is a great facility. Well air conditioned and very clean. I got in for a 2 month special and signed a new lease before the 3rd month started. Juan and Kendall have been awesome! Ask them when the best time / date to move in before your move. And come by to check out the storage unit size.

There friendly helpful acomidating And kind reasonable they…read morestand to help in all areas if you dont understand they are the prefesionals.

RICHIE is the best. he took his time to explain to me and help me come to make the right decision…read moreon my storage upgrade. he also didnt pressure me nor rush me to make my decision. He also took time in letting me see the units available with understanding that i no longer wanted to walk up steps so he defiantly helped out with that. Richie was very kind and knowledgeable of everything i asked. I have had my stuff here now almost a year and every time i come its always clean. thanks Richie

The quality of service is the absolute best. The staff was very nice and friendly. The services…read moreare worth the money

tl;dr Dispatch was great, crew was horrible…read more I want to be fair. Dispatch was professional, helpful, and the price was reasonable, especially for short notice. I wasn't pushed to give more of a tip, although I did tip more than recommended. I was initially really satisfied, but have since discovered they deliberately damaged a 6-level stacked metal card cabinet. When I included it in the inventory, I wasn't aware there were still items in the drawers. Our move was extremely chaotic, and the moving service that we used prior, checked all drawers to make sure they were empty, before moving items. People make mistakes, especially in stressful circumstances. Nonetheless, I accept that the responsibility of checking was still ultimately mine. However, if I had been made aware there were still items inside, I would have apologized, and either offered to pay more, or moved the drawers myself. After arriving at the new location, my son heard clinking sounds, as one of the movers walked past him smirking, while shaking and swinging the drawers, one in each hand. He then threw the drawers on their sides, onto one of my metal bookcases, which was apparently repeated for all 6 stacks. Between the throwing and shaking, the outer surfaces of the drawers and top of the bookcase were scratched and scuffed. The individual drawers were so badly dented that I had trouble putting several back in once removed, to retrieve the items that had been flung into the very back, past the drawers. They could have refused to take the cabinet, like they did with several boxes I had pointed out at the beginning of the move as needing to be prioritized. I had to beg and offer them more money to get those boxes onto the truck, because they said they'd already taken enough items. It wasn't until they called dispatch that they were told I had preemptively paid more the day before, because I didn't want to risk undercounting the boxes and other items. Dispatch said I didn't owe anything more, and told them to take the boxes. I was trying to understand why this crew didn't simply decline to move the cabinet, like with the boxes. They would have been well within their rights, because it violated their company's policy. Given the smirking and throwing, the only conclusion I can make is that this crew found messing with customers and damaging their items, fun.

I rarely leave reviews, but I had such a positive experience here that I felt it was worth sharing…read more From the moment I walked in, the staff was friendly, professional, and incredibly helpful. JD & Martin took the time to answer all my questions and helped me choose the right size unit for my needs without any pressure or upselling. The facility itself is clean, secure, and well-maintained. I felt completely comfortable storing my belongings here, and the climate control made a big difference--especially for some of the more sensitive items I had. Access hours were convenient, and I never had an issue getting in or out. Highly recommend this place if you're looking for safe, reliable, and thoughtful storage service. Five stars without hesitation!

Wow! What a sparkling clean, efficiently run storage company…read more Our experience with Manhattan Mini Storage was great, from our first phone call with Cecil (good-humored, patient, went out of his way to help us get the best value and location) to checking in with JD at the facility. He was amazing too!

hi my name Brian and I am a current customer of self storage in little ferry nj…read more the service is great and the staff is very nice . I deal with a lady name Norma very nice and knowledgeable. thanks

This is an excellent storage facility. I have been using them for two years. The staff specially…read morethe front office are great. Facility is clean and well kept.

The CubeSmart location at 308 Dyckman Street is now a Manhattan Mini Storage location -- no longer…read moreCubeSmart. I am a customer of CubeSmart, and I received no notice of this change. My first clue was when I tried to pay my bill, and I got a surprising error message when I tried to log in: "Customer Center is not available for this store." Eventually, the change was confirmed both by a customer service agent at CubeSmart (by chat) and by a customer service agent at Manhattan Mini Storage (part of StorageMart) (by voice call). That was on 25 January 2026, when the location is closed due to bad weather. I will call tomorrow to see what's going on.

Beware bait and switch tactics here. This company enticed me to move my storage from long island…read morewith a good rate of $175 for a 8x10 storage room. They quickly raised that rate to $233 after 6 months and now 6 months later they are raising it to almost $300 mo. The staff are surly and obviously hate their jobs, which I cant blame them for working for a dishonest company. Good riddance.

Decent prices, ok location, clean, & staff are friendly. Signing up was easy, I chose it because…read moreits close to home. Only thing I don't like are the short hours most storage places are open 24 hours this place closes at 6pm on weekdays & 4pm on weekends so if your a working family like us its a little annoying.

Got a storage locker at this facility when I moved out of NYC. Had to store all of my belongings…read morefor my younger brother. Chris was very helpful from the start. The facility is new and very clean. Great rates and friendly staff. My brother and mother are currently at the facility unloading my locker. Chris even remembered and mentioned our convo to my mom. 5 stars

Hard to imagine a more successful moving experience. My move from upper Manhattan to southern…read morePutnam County this weekend was nearly perfect. Fantastic crew of 4 led by the highly capable Matthias was prompt, diligent and professional. They handled everything with aplomb and style. Not a small move by any stretch, and with a number of big items (King Mattress, oversize wood mirror and some furniture) - everything was packed and unpacked with care. One of the best business experiences I've had in a long while. Highly recommended...

This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

Te atraen con una promoción donde pagas la el 50% de la renta el primer mes. Y luego te hacen…read morecargos sin previo aviso. Inicie pagando solo 46 dólares y al dique te mes sin previo aviso me cobraron 20 dólares más. Al sexto mes ya me incrementaron otros 12 dólares. En el Septimo mes nuevamente me incrementaron a 71 dólares. Y este ultimo mes me cobraron 103 dólares. Cada mes me hacían cobros según ellos para mejorar las instalaciones y otras cosas. Me parecen unos descarados y abusadores con los precios. No hay nadie q nos proteja de estas compañías. Dónde quejarse o poner demanda por el abuso ?

I am using their College Point location, and the gentleman, Hudson, greeted me and gave me the…read moretour. He was equally as impressive as Eric from the Maspeth location. required a refund from SecureSpace Self Storage Maspeth Queens due to a payment error on my part. Despite contacting the main office twice and being promised a callback, I am still waiting to receive one, so I contacted the Maspeth location directly. A manager named Eric was extremely thorough, polite, and accommodating. He appeared knowledgeable and promptly processed my refund, which was approved and in transit within two hours of my initial contact with him. Thank you, Eric and Hudson Ebony D Guyton 06/04/2024.