In the less than one year that we have had our storage unit there for my husband's motorcycle, they…read morehave raised the rate over $100. When we went in today to tell them that the Public Storage right around the corner was offering almost $100 less they basically said "go there then." So we closed our storage unit here, went around the corner and saved $96 per month! Great way to do business guys!

Darryl at the front desk is very rude & unprofessional. I was interested in getting a unit from…read morethis facility so I decided to stop by to checkout the size samples they have inside the office. It was a few minutes after 9 so i figured it was open & the online Website said it was open so i go , pull on the door & it's locked , I look inside & see a black male sitting in an office & I figured he would come & open shortly , another customer shows up right after me , I tell him that someone will come open soon , so Darryl comes to the door & says to me " WHAT" you "ain't " coming in , it's not 9:30 yet , so I told him he did not have to speak to me in that tone of voice so he proceeded to tell me that he was not on the clock yet so pretty much telling me that he could speak to me however he wanted as long as he was not on the clock. After that I decided to get online to let others know about " Darryl " & what do I see , others also complaining about his nasty personality & attitude... Long story short, I'll be taking my business somewhere else.

After having a storage unit at the location less than 1 mile from here (for less than one year)…read more and then raising our rate over $100, we drove around the corner to this location right on Lee Highway and the young lady at the front desk was so helpful, so sweet and so polite. She even told us that the insurance is not required unlike the PS around the corner who told us we are required yo pay for insurance. The rate for the exact same 10 x 10 outside access units to store a motorcycle was $96 a month less than the Public Storage location less than 1 mile away.

Debbie is the best. We had problems with online agreement but Debbie took care of it right away…read more Very clean, efficient operation. We are definitely a fan !!!!

Elite just completed a move from my house to a storage unit. Richard and Reginald did a phenomenal…read morejob. They showed up on time, worked tirelessly for several hours, courteously handled my special requests, and swiftly and professionally set up my storage unit. First-rate job!

Outstanding service. Very fair prices. No drama. Extremely experienced/ professional crew. Very…read moreaccommodating and honest - no surprises. A+

Zach and Ivan were quick and efficient. Great service. Expert handling. A pleasure to work with.read more

Excellent service! Packed everything very efficiently. Took about four hours to move a two bedroom…read moreapartment. They took care of all of our boxes and furniture so nothing got damaged and everything ended up in the right spot. José and Dago did a great job! Definitely recommend them.

Randall helped us move from NoVa to MD Eastern Shore. The crew was outstanding, friendly, and very…read moreefficient in their work. We actually enjoyed the time spent with them, making the process less chore-like. Everything arrived safe and sound and the crew was diligent in helping us arrange the furniture in the right places. Highly recommend considering Randall for your move. Yes, prices were fair and similar to others.

Edit: Susan. Stop playing with me. I have a check from your very company's name. And I have a text…read morefrom Earl. I'll add the screenshot since you wanna play games. They poorly packed my stuff into my two storage units. Some things broke or were smooshed. They stole extra $40 from me and gave me a poor lie for why they did it. They had to send me a $40 check after I called them out on it. Their boss wouldn't believe me and defended them, almost to the point of scolding me for accusing them of stealing... only for their lead mover to apologize to me with a weak ass lie. Edited to elaborate, since Susan continues to be in disbelief and refuses to think it's possible her employees would do such a thing and to make all of you potential customers aware of my experience: I counted out my cash out loud maybe 3x. The lead mover saw that I had multiple $20 bills amounting to hundreds of dollars. I laid some of the $20s in piles on my vehicle dashboard and counted out the cash to the amount that I owed, rounded to the nearest $20. When I gave him the money to count, he gave a fake sigh and shook his head and said I was $40 short. I didn't believe him and asked him to count again. He said I owed $40 more. So, I gave it, but I felt lied to. After that, I still tipped them smh. I shouldn't have. He left and I recounted all my money. Now I was short $40, meaning if we subtracted what I owed to them from what I withdrew from the ATM and also subtracted the tip, I should not be missing extra $40. I did the math multiple times and brought it up to Susan and the company. They accused me of lying and trying to steal from THEM. Susan said "it's only $40! I'll just send you a check. It's only $40." (Mover's name here) later texted me and apologized and said he got confused. He said when he counted the money, he set the $40 aside in his sock because it was tip. That's why he asked for $40 more. That doesn't make sense? When he counted the money in front of me, he never put any money in his sock. He just counted the money and looked me dead in the eyes and said I owed $40 more. I also didn't include tip until AFTER he said I owed $40 more and we settled what I owed first. Susan, the reason why I didn't pick up when you called today (8/10/26) is because you showed me months ago that you are argumentative and not interested in listening to me or believing me. I already know you're gonna argue like before and probably pressure me to take my review down. I took months to post this review because I knew you'd do this, call me and claim I'm lying or have your business confused with another. But if you thought that, if you truly couldn't find me in your data base, then why did you call me just now? Looks like I was in your data base after all.

I had a very good experience with Zippy Shell DMV…read more I originally ordered a 16-ft storage unit to be delivered by one of their competitors who advertised that they could fit their containers into very tight spaces using a robot. But that company showed up with a container and they tried and they gave up and left. I immediately got on the phone and called Zippy Shell DMV and described my situation, and shared dimensions and photos, and they said they saw no reason why they couldn't do what the others couldn't. 3 hours later, our storage unit was delivered, and as you can see, they tucked it expertly into my tight spot. When you have a storage unit for 4 months, it's great to not have it on the street, and not have it block your garage either. Well done!. Zippy Shell's units are also very nice, flat to the ground with barn style doors and even carpeting on the floor. And they price matched the competition. And they are great on the phone if you have any questions.

I cannot say enough good things about our experience with Zippy Shell. We found ourselves in an…read moreemergency situation where we had to be out of our existing storage unit ASAP and called Zippy Shell on Friday evening. They had a crew and container at the unit the next morning at 8:15, with a 2nd crew and another container arriving at 10:30. Everything was completely out of the unit by 12:30p.m. Did I mention there was no elevator? Absolutely amazing! Bill and his crews were great to work with and I whole-heartedly recommend Zippy Shell! Shout out to Christian, Rashad, Dwayne and Carlos - thank you guys for your unwavering professionalism!

All around great service. Hard workers, punctual and careful. There was no hassle. I just let them…read morework and they completed my task. I'll definitely be using them again.

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

Bill was easy to schedule with and clearly explained the size of his truck and the moving day…read moreprocess during our scheduling conversation. He and his team showed up early on move day and worked efficiently to get things transferred from apartment to truck and then transported across town. When we got to my new place the angles were a bit tight so Bill was able to remove the legs from my sofa in order to maneuver it into the house. All in all a very smooth process and very affordable move. I would definitely recommend him to friends who are moving small apartments or just need help moving the big furniture after handling the small stuff themselves.

I used them for the first time today and they did a terrific job. I needed a large, bulky sofa…read moremoved through a somewhat narrow door, after the original furniture delivery company got the sofa into my house, and then said they couldn't get it through an interior door. Bill and his assistant did the job quickly and professionally without any damage to the house or the sofa. They were courteous and prompt, even arriving early and maintaining excellent communication throughout the job. I highly recommend them, and will definitely use them again if I have any moving needs in the future.

Very helpful, kind, and professional! They helped us with a cross-state move, went above and beyond…read moreto provide the exact service we needed, and gave us a very precise estimate that was both competitive and a great value. The move went smoothly without any issues. Highly recommend!

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!