Exceptional service! Derek went above and beyond to help me secure the right storage unit. He was…read morepatient, kind, and extremely knowledgeable. The entire process was quick and stress-free thanks to him. If you need storage, definitely ask for Derek!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Great Place!! Our family has used storage units before. Public Storage (2212 Polymer Dr) is one of…read morethe best we have used. Manager Miranda helped with every question and made the registration and paperwork process very easy. Very professional and friendly. There was NO pressure and no up-sell. Nika that showed us the unit on a cold bitter rainy day in our golf cart service was so amazing. We laughed and joked during the ride. It felt like family. She was so helpful and amazing!! We started out thinking we would use a non-climate controlled unit. After much consideration we (on our own and not pressured in the least) decided to rent a climate controlled inside unit. The units were impeccably clean!!!! and very well taking care of. On moving day it was very easy to position the truck to off load. There were new and very nice dollies provided to help with the transport. The gates and security were a must for us. Hours of operation fit our schedules. All in all if I could provide more than 5 stars I would. Great job ladies. Nika thanks for the ride :-)

I moved into my unit and when I was done I realized that the gate latch was broken, not obvious but…read morebroken. I gave the location manager, Karen permission to enter my unit and at the time I had not realized that she had stolen something very valuable to me. She tried to lie and her district manager tried to cover it up. Be very weiry of that manager, she's a petty thief with no conscience. Chattanooga, TN Hamilton Place don't trust your things there. Definitely going after them legally

4 months ago I rented 2 spaces. CS only allows a One time credit on One space BUT HAS NO ISDUE…read morecharging 2x Apllication fees. can we say comministic hypocrisy? I call the 800 number to pay And AUTOPAY sees both spots, asks for the amount for 1 space or maybe it's a special? then you deal with the robstaff who have ZERO answers, ZERO help and continue to tell you that they can't take the payment they called about DUHHHH. THE only thing that keeps me here is that it's very reasonable. except for an unreasonable system and Cadefile cadre.

Terrible customer service at this location. THEY did not charge my card one month as they had done…read morefor YEARS, when the card number and expiration date had not changed. When they finally made me aware the bill had not been charged, I immediately called them and reinstated the card. Yet they charged me $45 late for THEIR error. In addition, I wish we had chosen another location for storing our stuff. This CubeSmart location is old and dirty compared to others I have seen in our area and around the Southeast.

The main problem is the high rental rate that increases too much and too frequently. We're getting…read moreour stuff out of there as soon as we can. Would not recommend them for this reason.

I moved out. They keep the place clean so that is a positive. Raised my rates every year. Cannot…read moreaccess the property after 6pm. That is most ridiculous.

Cancelled my entire move through 1-800-PACK-RAT and their representative explicitly told me they…read morewould also cancel the HireAHelper labor reservation for me. They failed to do so, the movers showed up anyway, no services were performed, and now I'm being told I owe full labor charges because it's a "third party." Customers should know that if PACK-RAT says they will handle cancellation coordination, apparently that does not mean it actually gets done -- and you may still get billed. This was not a misunderstanding on my end. I relied on their representative's assurance that everything had been cancelled. Extremely disappointing experience and terrible accountability between PACK-RAT and HireAHelper.

SCUM! Liars continue to bill my expired credit card on file, even when your account says zero…read morebalance! DO Not Use these Crooks!