Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

I booked New City Moving to move my stuff from my studio apartment into a moving van I had rented…read more As other reviews mention, the movers themselves were excellent--efficient and respectful. However, I asked for packing service, and the movers had not been told this. Before the move, I had confirmed that I needed my things packed with the office staff three times: once via email and in two separate phone calls. When the movers arrived with no boxes or packing supplies, I had to run around shoving my belongings (including my dishes!) into garbage bags. It was a rough start to my very long day of driving a moving van across the country! I provided feedback to New City Moving about this problem twice, once via email and another via their text survey. It's been three weeks since the move, and I have not received an acknowledgement or an apology.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

They were pretty good about setting up a move on relatively short notice, but they were several…read morehours late on the day of the move and they jacked up their prices after they already had my stuff. They didn't give an actual bill and only cited "materials" as the reason for the price change even though I had everything packed in boxes and I even physically helped them get things in to and out of the truck. They also charge a service fee just to be able to pay them. The 2 guys who showed up and moved my stuff we're nice enough but I absolutely would NOT recommend hiring this company.

We had a very concerning experience with Coffey Bros. Moving and would strongly caution others…read more We were initially quoted approximately $3,600 for our move after providing a detailed inventory multiple times and confirming everything in advance. We were reassured the move would take about 8-9 hours with 4 movers and that the total would remain close to that estimate. This move was from one house to another house within a mile of each other in the same neighborhood! On move day, the crew did conduct an inventory at the beginning but did not communicate any changes or provide an updated estimate. They proceeded to load all of our belongings onto the truck. Only after everything was loaded did they inform us that the total had increased to over $13,000 -- more than four times what we were quoted. At that point, they refused to unload any of our belongings unless we paid in full. Even after we paid approximately $12,000, they still would not begin unloading until additional payment was made. This happened late at night with all of our possessions on their truck, leaving us with no real option. We asked to speak with a supervisor to understand the charges. Although he was placed on speakerphone, he refused to speak with us or explain why the cost had increased so dramatically. Throughout the process, we were repeatedly required to sign documents on a phone that we could not properly review, and they would not explain what we were signing. We were told we had to sign to continue while under pressure due to a strict move-out deadline. The final bill included many concerning charges, including: * Repeated charges for the same items/services (exercise equipment, Peloton, TVs, glass handling) * Significant material charges (e.g., dozens of rolls of tape and excessive wrapping) that we did not authorize and explicitly asked them not to use * Additional services that were not clearly disclosed in advance *They broke our new storm door and our master King Bed Frame. At the end of the move, we were also required to provide photographs of our credit card and identification, which took over an hour. We never agreed to this beforehand and felt extremely uncomfortable given the circumstances. Overall, this experience felt highly pressured and not transparent. The final cost was dramatically higher than what was represented, and we were not given a fair opportunity to review or approve charges before being required to pay. If we did not pay in full, we were not getting our materials. I began to fear for my kids and my safety. I have never been in such a terrifying pressuring situation that I was completely taken advantage of!

One of the best most efficient companies I've ever worked with. Everything that was promised was…read moredelivered on time and at the day it was promised. From the first phone call to the last it was a amazing job. I can't recommend them highly enough. Thanks for all the help !!

My God... U-pack was the icing on the cake for my move, especially after the stress I experienced…read morewith other companies and their unreasonable charges. They offered me half of what others were charging, and delivery truck guys are fantastic. All my stuffs, both fragile and non-fragile things, was left in good condition. The move was seamless. I received excellent customer service with both the driver at Johnson city, the contact person at Tennessee, the workers and clerks at Des planes, IL. Honestly, I highly recommend this company. I'm not one to write reviews, but they deserve all the accolades. Thanks, U-pack, and ABF freight shipping. Chijioke

I cannot recommend Bmans Moving enough. My family was in a bind, exhausted after moving and driving…read morecross country for three days when we had to unload a 26' truck into our storage unit. I was doubtful I'd be able to find anyone same day to help move, and especially at a decent price. Enter Brandon. I got his info from UHaul and was able to connect with him right away. He arrived within 3 minutes and was the most professional mover I've ever encountered--hands down. His knowledge and experience was evident from the get-go, as he knew strategically how to unload our stuff and fit it into the storage space in the most efficient way. He was strong, fast, capable, and gentle with our possessions. We were done in 2 hours. Guys, this is your guy. You can't go wrong on this one and you will not regret having Bmans Moving help ease your next move. I know who I'm going to call once we transition to our new home. Thank you, Bman Moving for lightening the load and making our move stress free and seamless!

Brandon responded quickly to my request to have a king size mattress moved up two flights of…read morestairs . We ordered a mattress in a box and didn't realize how heavy it was. Brandon arrived promptly, was very pleasant and professional. Moved the king size mattress solo! Would highly recommend Brandon for any handyman type of work. We will definitely be using him for any future products .

Fantastic experience. Ervin and his crew were incredibly efficient, kind, and amazing to work with…read more 10/10 recommend.

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.

Mike was the only person making sure the facility was running efficiently. So far my only positive…read morecustomer experience as well has been with Mike and one other young gentleman. If you can avoid having to deal with the other employees, you should be able to have a less stressful experience. They are very dismissive, untrained, and tend to give you attitude whenever you need help. I've recently have dealt with an infestation of moths in the unit as well. Upon entry of the building there were a variety of dead bugs in the hallways around certain unit doors. Like I've said, the place has gone downhill at an alarming rate since Mike has left. Never have I had an issue with this location until now.

Access & Security: 24/7 access is available with enrollment but the standard hours were more than…read moresufficient for us. All access is electronically controlled by PIN pads located throughout the building and each locker has a keyed padlock on it. Depending on your locker size you might get an individually monitored unit alarm, ours had it, smaller lockers might not. The entire building has tons of CCTV cameras located throughout and looks very secure against would be burglars. Cleanliness: Even the bathrooms are secured by PIN pad, if that doesn't tell you the place is kept extremely clean then I don't know what will. Everything is immaculate inside the building with the exception of some scuffs and scratches here and there from people recklessly careening through the halls with loading dollys. Price: I hear it already, I can hear the voices of people saying "that place is expensive" SHUT UP! You get what you pay for. If you want top tier storage with high security and climate control to guarantee that your sensitive vinyl record collection and high end computers stay safe during your move you're going to need a company like Safeguard. Bottom line: YOU GET WHAT YOU PAY FOR! Don't skimp on protecting your stuff if you have high value items. If you're just storing a bunch of boxes of clothes and general housewares you probably don't need a fancy storage provider with climate controlled indoor storage and can go for an outdoor locker. All that said, for what we were storing, records and high value computing and storage arrays along with a plethora of other sensitive electronics it was well worth the extra money knowing our stuff was safely stored under climate controlled lock and key. Location: It's right off the highway which makes it easy to get to with a large truck and their loading dock can accommodate most any truck you can throw at it. Loading Dock: An enclosed loading dock is a nice plus especially when it's suddenly started raining and you want to unload your truck into storage. Unloading dollies are provided and all were in good working order when I was there. Bottom Line: If you are looking for top notch storage this is your place. If you are storing low value items that don't need climate control then you might be better served elsewhere.

So after I wrote the review I found some large items were ruined and broken. I went thru months of…read moreback and forth emails with their warranty department and never got reimbursed for any of my items. I'm also missing several boxes and some China.

The saga continues... The following is an email I sent to Spark Moving this evening and CC'd my…read morebroker and support at MovingClaims.Net. I also forwarded this email to the FMCSA where I've already filed a formal complaint. I want Spark to work with us to get the insurance claim filed/settled. To date they have been unresponsive to my broker and MovingClaims. 5/6/19 To whom it may concern (Spark Moving), I am writing to personally address your company about my recent claim with MovingClaims.net and I'm asking your company to be timely and responsive through this process so we can come up with a resolution sooner rather than later. Missing items: 55in Westinghouse TV Kitchen box: Mr. Coffee coffee maker, 3 Yeti 20oz travel mugs, 1 Arctic 20oz travel mug. I had to send back items on 2 occasions during the delivery because the driver tried giving me items that weren't mine. I'm assuming that's where my TV and missing kitchen box went. Damaged items: Broken sectional couch frame and torn fabric (underside), torn fabric headboard, Sanyo WiFi ready blue ray player broken, some bowls broken, glasses cracked/broken. And kitchen table top cracked and scratched (clearly dropped). *I have pictures of all of these damages. Unfulfilled paid work/Other: Your delivery driver (one worker) dropped my items and did not reassemble any of the furniture. A new local acquaintance I met here helped your driver unload the truck. There were also several delivery delays causing me to miss or rearrange work. Hopefully we can resolve this through movingclaims.net and further legal action will not be required. Thank you in advance for your cooperation. Ashley M. McDonough, MBA 5/10/19 I am having an impossible time getting Spark to reply to emails so we can move forward with my claim. I've asked multiple times for them to provide me with the required documentation and they are flat out being non-responsive. The broker who has been semi-useful up to this point is no longer being useful either. DO NOT USE GOLD STANDARD RELOCATION. Now that the move is done they have quit on their responsibilities to help me with things like claims. Furthermore they did zero vetting on this joke of a company (Spark Moving). Spark HAD a Facebook page but had since deleted since so many people fucked out by then we're communicating and organizing to file a class action lawsuit. Do not use this company. If you were one of the people talking on Facebook and want to organize a lawsuit let's exchange emails and move forward. I'm attaching the email I've sent multiple times requesting docume

Can't say enough good things about this company. From the initial phone call to the office to the…read moreend of the move a solid 10! These guys were awesome. They were respectful and careful with our things and walls. We had some very heavy and bulky sofas and they certainly worked hard to get them through doors and stairwells. I recommend them highly. Pricing was also very reasonable.

Good Move packed our 5 Bed / 3 Bath house on a Thursday and moved us on Saturday. Ricky and the…read morerest of the crew were experts that treated all of our items with care, brought a great energy to a stressful weekend for us, worked hard for 12 hours (!) on Saturday, and never seemed to sit still the entire time. Chris, the owner, was quick to reply when I had any questions too. Good Move moved my grandparents about a month ago and us just now - both experiences were fantastic, and I would recommend them for both the top notch service and the low rates for anyone looking to move!