The Lady was super sweet Trisha my couch wouldn't fit n she fixed everything she made my day I will…read moresurely be back n send people her way

Quick Service via the Website! My unit was clean, and spacious for the price!…read more I'm glad I chose Public Storage!

I was very satisfied with the level of customer service and support I received from this location…read more I have been a tenant for almost three years, and the quality of the storage facility has improved. In specific, Kelli has been extremely helpful in helping me understand my options for payment when times have gotten rough, and is quick to pick up and address issues on the spot! They've Recently hired an assistant named Angel who is also great. Overall, I would definitely recommend leasing here. Great value for your money

I moved out at the end of May because the rent was being increased $26/month. Everything was…read morecleaned out before the 1st and there was no balance due, but apparently they didn't process my move out until the 2nd. They charged my credit card $120. I spoke to my lawyer and since I did not have auto-pay set up and I did not authorize the charge, this is a possible criminal violation. I will be contacting my bank and the BBB today, then possibly the Dallas Police Department after that. There are also homeless people living up and down the street because there are vacant lots next to the business. I have caught them looking in my car windows and would not recommend any female to go here at night if you are alone.

Nia is a phenomenal customer service expert! She understands the systems, she is honest and…read moreupfront, and strives to take care of the customer. She handles more than one site but is methodical, and actually makes you believe she cares about making sure you are fully satisfied with the process start to finish. I cannot thank her enough for her help, and as soon as I have the ability to create a account on their home website, I will be leaving a similar review for her as well. I cannot recommend this storage site enough based almost exclusively on my interactions with Nia. Storage King - you need to make this employee a priority of yours. She has a good head on her shoulders, and is a exemplary customer service representative for your company.

Great storage facility and professional and great customer service from there employees.read more

Fantastic customer service! Crystal is amazing and super helpful! We are pleased with our…read moreexperience.

Crystal was a big help great customer service. Well kept and clean units. And they have access till…read more9 PM

The staff is always helpful and polite, understanding to your needs, and will work with you when…read moreyou have payment issues very informative. I've been with them for over 3yrs now and never had a complaint!!! My use them as well when my grandma passed away for he things and they where very helpful in helping her understand what she needed.

They are liars. I purchased some mattress protectors. The cashier assured me they can be…read morereturned. My moving company provided mattress boxes so two days later, I went to return. The owner, Jennifer Martin, said they were not returnable. BUT she was so kind as to keep them and said she'd work out something with the owners (she is actually the owner U-Haul said but they are inveterate liars there at Skillman Storage). Long story short: she said she got the approval for a refund and said she had processed it. Well, she had not. So she kept the merchandise and also the money. They are thieves. When I found out what happened, she first said U-Haul screwed up and she'd look into it. Now, she keeps saying she's going to refund the money and even said she sent a check. Nope, never got it. Avoid this place. You just never know if they're going to overcharge your credit card and you'll be out of the area to do anything about it. Their BBB ratings are bad, too. And she wouldn't respond to my complaint through them. Avoid.

Me and my friend just moved our things in, and I cannot say enough good things about it. Move-in…read morewas quick and easy, even for two college students who had no idea what we were doing. The unit was spacious, very clean, and easy to lock and unlock. John helped us get settled in, and he was so kind and helpful!!

Expensive, but good clean facility on Greenville at Meadow in Dallas. Rates continually go up on…read moreloyal customers. I have been using Cubesmart (Previously Noah's Ark and then before that something else, I forgot name) since they opened and there is no financial consideration at all for years of loyalty. I am open to moving to a less expensive unit.

The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.