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    Storage King USA

    3.7 (3 reviews)
    Closed 9:00 am - 5:30 pm

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    2 years ago

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    Marketing T.

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    3 years ago

    Great storage facility and professional and great customer service from there employees.

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    4 years ago

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    Vanessa R.

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    Ask the Community - Storage King USA

    Community Moving

    Community Moving

    (168 reviews)

    Krystal is the best very good customer service 100 percent recommend I had a really positive…read moreexperience with the customer service team. From the moment I reached out, especially her she was responsive, patient, and genuinely focused on helping me resolve my issue. The representative took the time to listen carefully, asked thoughtful questions, and made sure they fully understood my concern before offering a solution. What stood out most was their professionalism and friendly attitude made me feel valued as a customer rather than just another case to close. The issue was resolved efficiently, and they even followed up to ensure everything was working as expected. Overall, the level of care and attention I received exceeded my expectations. Great customer service like this makes a lasting impression, and I wouldn't hesitate to recommend to others.

    "Client satisfaction is our primary focus" and "Professional packing services"…read more- straight from their website. Here is our story: Our family had a very disappointing experience with "Community Moving" while relocating my elderly parents closer to us in Lexington, Virginia. What was supposed to be a carefully planned move for two elderly parents instead became a stressful and chaotic experience that left us dealing with damaged belongings and days of additional work to sort through improperly packed boxes. We chose this company not only because it is owned by veterans, but because of the company's mission and values. These meant a great deal to my family. This was not a typical move. My dad is retired military and this is their 17th and final move. My parents are now both in their 80s, and the relocation was meant to bring them into a safer home where we could help care for them. Because of that, we spent a great deal of time speaking with the company beforehand about the size of the move and the need for careful handling of antiques, heirlooms, and fragile items. We also provided photos and videos of the home so the estimate could be as accurate as possible. Despite those preparations, the move itself was far more chaotic than we expected. The truck plan changed shortly before the move, and later, additional trucks and packing materials had to be acquired by the company. Packing did not match what we had discussed ahead of time. Some fragile items and antiques were packed in ways that caused damage, and several pieces of furniture and household items arrived broken, stress fractured and in poor condition. The labeling of boxes was also inconsistent, which made unpacking extremely difficult. Many boxes contained mixed items from different rooms or had little description of the room or contents, which meant nearly every box had to be opened and sorted before anything could be put away. Because of the condition of the packing and delivery, we had to spend several additional days reorganizing the house with the help of friends and family. This was particularly challenging given my parents' age and health, and it added significant stress during what was already an emotional transition. We did communicate our concerns to management and provided documentation, photos and videos of the issues we discovered during unpacking. While conversations took place, the outcome did not fully resolve the situation for our family. This review reflects our family's direct experience with this move and the condition of items as they were unpacked. Moving elderly parents and transporting a lifetime of belongings requires careful planning, clear communication, and attention to detail. Based on our experience, I would strongly recommend that anyone planning a large or complex move ask very detailed questions about packing methods, labeling procedures, and truck capacity before choosing a moving company. We did, but "Community Moving" fell short of our expectation. At present time, we are waiting on some resolutions with the company. We will be happy to update the review once this has been accomplished.

    Compassion Movers

    Compassion Movers

    (18 reviews)

    I can't begin to say enough good things about Adam, Claudia, and their whole team of exceptional…read moreand friendly people. From the very first conversation with Adam, I was incredibly impressed. I spoke with multiple moving companies, at least 5 before Adam, and knew the second I connected with him that their company and team was different. He is down-to-earth, honest, friendly, and proud of his business and work. He believes in building relationships and being transparent throughout the whole process, start to finish. Adam took the time to visit with me at my home and inspected my belongings BEFORE quoting me, none of the blind 2-minute quoting a lot of other companies offer. He also spent a good hour talking with me about my circumstances, wants, and needs without any kind of expressed commitment from me..and that meant so much to me. It also gave me the opportunity to learn a lot more about the company. Hearing their backstory and how the company came about, as well as the many ways they strive to be fair while also helping out those in need as they are able, is phenomenal and something worth hearing if you have the time to listen and chat with Adam or Claudia!! Their team deserves your business and backing..especially because they whole-heartedly believe in serving the community and those in need through their work! They also believe in quality and dependable work. My move was scheduled at a very challenging time for both Adam and Claudia. Claudia had been in the hospital for over a week (where she still is) and Adam had spent a large portion of his time there..and yet he still made sure to be there on my move date..he along with 3 of their guys! Despite having very minimal sleep the night and days before..despite having so much more to worry about and a very understandable excuse to put their scheduled moves on hold or all together cancel..he still made sure they were there for me..not only me, every other move that past week as well! For these many reasons, I highly recommend this awesome company with no reservation!!! They are good people that I am rooting for loud and clear!! They are awesome!! If you're needing movers, don't hesitate..contact them NOW!! Thank you so much for taking care of my belongings and getting me moved so quickly and efficiently!!! Y'all rock!!

    We ordered a pizza oven since we were hanging out in the back yard a whole lot more but we didn't…read morerealize it was going to be so insanely heavy! Compassion Movers came to our rescue, they had to come back with an engine lift after a couple of days but they got it lifted and mounted on the stand that it came with. They were reasonably and fairly priced and I was more than happy to support a locally owned moving business.

    Storage King USA - selfstorage - Updated May 2026

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