Excellent experience. Einstein moved me from a 2400 sq foot high-rise loft apartment in downtown…read moreDallas to a lake house north of Fort Worth, both locations having many challenges, (limited elevators, busy downtown area, road space, and tight spaces.) Four young men and two 26' trucks showed up right on time and worked nonstop at an extremely rapid pace to load up extremely heavy furniture and oversized belongings in 3-4 hours (including elevator time) . When they got to the new home, it was about half the time to unload, hook up appliances, and rearrange furniture I requested a couple of times. Everything arrived like it left, nothing broken and the estimate they gave me was spot on. The guys were courteous, strong, and hardworking. Highly recommend

Have 2 trucks and two 2-man crew move me in May 2026. Nik, Dereck, Ernesto and Ty did a great job…read more I had some fragile mid-century furniture to move, and the packed / protected it well. I'd hire Einstein Moving again (but hopefully not anytime soon!!).

What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

The guys were so good!!…read more I really hate moving but they made it so Easy!!!!! Even from the beginning with scheduling with Ryan, down to movers letting us know they were on their way!!!

Decent moving service. Items arrived safely and the team was friendly, but the pacing was a bit…read moreslow and communication beforehand could be improved. An okay option if you aren't on a strict timeline.

Einstein Movers team (Tommy B. & Cruz) were phenomenal in helping me move. They were polite,…read moreprofessional and were able to assist quickly with breaking down furniture and reassembling. I highly recommend Einstein Movers. They were quick to respond when booking and kept me informed with each step. I will be using them again in the future. Cost was competitive and of good value. Thank you for helping my move go smoothly. CHayes

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

If you are looking for a moving company, stop looking and go with Phoenix Express. We recently…read moremoved from the Dallas area to northern Minnesota and we had bids from 3 companies. Beau, the owner, visited us and gave an estimate that was very competitive. Throughout the move process they had very good communication. Before the move, we packed up most of the things ourselves, but Phoenix offered to have some of their office staff pack up the fragile items like dishes and art work on an hourly rate. This really helped! On the day of the move, they were on time and they brought in 10 people to pack the van and get us on our way quickly. When they moved us, they did not consolidate and transfer our things to another van, our things stayed in the same van until it reached its final destination. When they unpacked, they were very professional and efficient. To summarize, we had a great experience moving with Phoenix Express and I would highly recommend them for anyone to move with!

They were prompt and careful. Got the job done and made sure they were careful, moving everything…read moreas directed. The price was fair. We would recommend them.

Such and easy and pleasant experience, John and Dwayne were great and professional. Would recommend!read more

I had an independent expert, Gilley's Restoration, provide a repair estimate of $2,614.24 for the…read moredamage Hawk Movers caused to my Ethan Allen furniture (about 75% of all pieces). Hawk claims "pre-existing damage," yet they have produced no photos showing my furniture in my prior home to support this. They also damaged my son's bedroom furniture - not as expensive, but possibly beyond repair - and it upset him deeply to see his room left that way. I did, in frustration, remark that I "shouldn't have let my wife book the move," and I regret saying that. The truth is I approved the decision and take responsibility for choosing Hawk. The only thing I said to their crew was: "Is there a single piece that you didn't damage?" My experience stands, the damage was extensive, the liability payout is meaningless, and Hawk's response only reinforces the problem.

I used this company twice within a month or so. The moves weren't the issue. The problem was that I…read morehad several expensive test meters that showed up missing. Now I'm ready to move again, approximately 2.5 years later, and I just realized that my hand tools were also missing. It's been so long, not much I can do about it now. I'm giving others a heads-up to be careful. Keep an eye on what you allow them to move, and make sure you end up with your property. There were two groups; I'm not sure whether it was the first or the second move. I don't like posting negative reviews, but I dislike others taking my property. No ma'am, I don't blame you, but one of the two groups took my stuff. I had them in a case and didn't even think to check it until I needed a meter. The container was empty. It was during the summer of 2023. I remember speaking to you. When bought, they were thousands of dollars. I found the receipt where I paid the company GoGoMovers is how I found this business.

Not only did I need to find movers with less than 24 hours notice, I had to pack and find movers. I…read morehad used GoGo Movers 2 or 3 years ago and it was a good experience. I called Olga and prayed they had an opening. They did! The guys who showed up (on time with a call beforehand) were amazing. Hard working, organized, and fast! They helped me get everything organized and packed and moved in just over 2 hours!! Best money I've spent in a long time.

Once again Luke's movers came to my rescue. Thanks to Jerry and Que for helping me move things back…read moreto storage, placed things in the attic and moved some furniture items for me. They were quick, efficient and saved me multiple hours of trying to do it myself. Plus saved me from many hours of strained back muscles. The guys were polite and courteous!! I'll definitely call them again.

UPDATE: A staff member scheduled a phone call with owner…read moreDominick (Dominic) to call me this morning. We spoke at length. My intention was always to be heard, to receive an apology, and for this company to improve systems so this did not ever happen to another mom or college student young woman. Dominick said he had called from different numbers without leaving a message. I have scammers who regularly call my number, so I have many hang-up calls that did not leave a voicemail. If there isn't a voicemail, it looks like scam calls with the hang-ups. Dominick did listen. He did apologize. And it sounds like he understood the systemic issues that need to be addressed internally to avoid a situation like this in the future. I have changed my rating from ONE STAR to TWO STARS because the actual moving experience with Jason was one of the very worst customer experiences I have ever had with any service provider ever. And that is still true. Dominick did sound like he was already making some internal systems changes to address the many issues that went wrong. I hope that he continues to improve this business. If a customer wants to give this moving company a chance, then I would suggest asking for Dominick if the moving experience starts to go bad in real time. ORIGINAL: This is a caution about using a Luke's Moving Service. The first time I used them, I had a positive experience. In April, the first crew met me in Aledo to pick up a couch and console I bought for my college student. Tyler and Anthony moved the couch to a storage unit in FTW. The guys were helpful and friendly. My daughter and future housemates continued to buy and add furniture to their McCart storage unit. At the end of June, we were moving all this furniture from the storage unit into the rental house near TCU campus. Jason, the crew leader, was horribly rude and unprofessional to me and my daughter. He was angry and took that anger out on my daughter and me for hours. He did not listen and even started to drive to Aledo and arrived at the rental house 45 minutes later. The office must have given him the address from the couch pickup. I told him the rental house address and described exactly where it was near TCU. His failure to listen and his lashing out happened again and again. I am not going to list every instance where he was angry, but it never stopped. For the record, it is currently the end of July 2025. I have tried since BEFORE July 4th to have the owner Dominic (posing as Luke) call me back. He called once in June and left a message. I called back immediately. Since then, he has never returned my repeated calls despite Holly's assurances be would call me back. I have also asked Holly to send me a revised invoice, which she has not done. He commented immediately when I wrote a review in Yelp, but he still didn't call after he said he would in the response. Holly is the office receptionist, and her husband Jason was the crew leader. He treated me so badly throughout the move that his crew member Nolan made a point of coming back into the house by himself afterwards and apologizing for his boss's behavior. Holly continues to tell me owner Dominic will call me, but that hasn't happened. All I wanted to do was tell Dominic about what happened. I hired professional movers to act like professionals. I would not want anyone--especially women and female college students--to be treated the way I was treated. I also posted this in the TCU Parents' Facebook group with 11K members. Buyers beware! The owner has managed to respond here and on Yelp and on social media several times and still hasn't found time to call me back. He called once when I first contacted them. There have NOT been repeated phone calls (messages) from him to me. This is not true.

I couldn't ask for more. Perfect job.They did every thing I asked for and were carful with my…read morebelongings. I would not hesitate to use them again.

If I could give no stars, I would . Ryan is extremely rude. They booked with me then call back to…read morecancel then I give them a call back before 3 o'clock to confirm after they had already canceled. I spoke with Ryan and he hung up in my face. His customer service skills are terrible. I was extremely inconvenience and they are very unprofessional.