The worst. Not 1st time user friendly. There was no clear instructions on how to close storage…read moreunit. I moved out on the 28th. But the office was closed no one answered the phone nor called me back, and on top of that app was down. So come the 1st I was notified that the lock needs to be off. I took the lock off and they charged my the whole month of October. Would not help me at all instead threaten me if I did not pay it by the 6th I would be charged a late fee and the 10th they would report it to my credit and transfer it to a collection agency.

I love this place. And my girl is the bomb, She has been serving excellent service for over 10…read moreyears. I met her bringing my things here and I feel like she is family. I love public storage wise ave. The units are clean and very durable. If using outside units just have totes taped up. It's outside duh!!! Other than that enjoy. Thanks "Public Storage"

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

They came, they picked up and maneuvered the item I had hired them to move, and the dropped it off…read morewith out damage.

They charged me $789 for two hours of work. They completely misquote you before they arrive and…read morewhen it's time to pay, hidden fees will appear. They also destroyed my chair and the walls to my new home.

I have two units here. They put my payment on one unit. Easy fix right, NO! The only one who can…read morefix it is the district manager Katrina. I paid early but now after 3 weeks of me calling, emailing and going to the facility, Katrina still has not called me back or corrected the problem. Now they are threatening to sell my stuff. Poor communication. Over worked staff. Lazy management.

Wish I never went to this location. I needed moving boxes and some other stuff. Upon making my…read morepurchase the cashier said the system is down and she would have to use her cell phone to complete the order. My common sense said don't give her your credit card information to put into her personal phone. But I trusted this is a good business. Wrong by the evening I received an alert from my credit card that numerous charges were being made on my card. The only place that I used my card that day was at the U-Haul store were the cashier put my information in her phone. Needless to say I will never use U-Haul again for anything. Buyer Beware!

I can't say enough good things about the managers at this facility. My belongings from a state to…read morestate move were safe, even when I came in early to start my rental and was rather high maintenance with uncertainty of being unfamiliar with the region. Steve is the BEST and I would 100 recommend this facility

Facilities are clean but they would keep raising the price on my storage unit every several months…read more I was there for a total of about 4 years and they were charging me more than double what they were charging me at the end of the 4 years compared to when I first rented the unit.

I just moved to Fells Point and need storage! Stephanie, Sean and everyone else are so…read moreprofessional. They helped out when my movers came by, noticed that the slider on my door was sticky and made a note to have it fixed. I love the fact that I just drive in. It's very convenient. Plus, the security is great. They're only 15 minutes from my new place. I highly recommend them.

I have never used public storage before but the entire experience from booking, reserving a spot,…read moresecurity and even the payment process was seamless.

If I could give zero stars I would. I rented a storage unit less than a month. I went back in to…read morefind my winter coat, low & behold mice, rat droppings everywhere! To make a long story short, Beware don't rent from them!!!!

From the owner: With 30+ years of experience managing multiple self storage Baltimore locations, Self StorageOne is…read morethe leading privately owned self storage company in the greater Baltimore, MD area and offers a variety of services and conveniences for our clients to take advantage of, such as being able to reserve units online and setting up truck rentals. Whether you're moving, cleaning up the house, or want to free up some space by putting tools,supplies, or household goods in a clean and conveniently located self storage Baltimore facility, our focus on customer service will put you at ease, and our low rates will keep you happy.

I stopped by the Extra Space Storage at 7519 Solley Rd, Glen Burnie, MD 21060 today on short notice…read moreto rent a unit. I was helped by Rick, who mentioned he's not normally based at this location--but I'm really glad he was there. Rick was professional, patient, and took the time to explain the entire rental process clearly. He made everything simple and stress-free. He's a great representative of the company, and I highly recommend him for a promotion. Outstanding service.

Staff was helpful. Facility is clean a d well maintained. The facility does a lock check each day…read moreto ensure your articles are locked. Once I did not fully lock my unit, the next day I received a call informing me of my error. I would recommend Extra Space Storage.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.