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    Extra Space Storage

    3.0 (2 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

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    Save Green Self Storage - These are the keys to the locks that have been tampered with and replaced.

    Save Green Self Storage

    (12 reviews)

    Great place to rent a U-haul! We can't thank Ivan Copney enough for helping guide us in attaching…read morethe trailer to the 26 foot uhaul. He went above and beyond! We made it to our destitution without any issues.

    I have paid consistently and on time for 2 units at Save Green Self Storage in Arden, NC, which is…read moreowned by Hawthorne Residential Partners, for 4 years. Yesterday, my access code did not work. My code was not necessary to get in the gate because, as I was told by the woman in the front office, the gate was always left open because it was broken but I needed the code to get into the building that housed my units. I was given another code and that one did not work either, so I was then was given a default code and finally got in the building. Then my keys did not work. The woman at the gate had told me I could ask man who was working nearby to my units for help if the default code did not work, so I asked him for help with the keys. He explained he had previously managed another storage facility and was familiar with the problems people had with those locks, He graciously offered to come help to see if he could get my locks open. He tried the locks repeatedly and told me that the keys I had did not work on the locks on my units and explained that if I didn't have working keys, I'd have to have to call a locksmith. I thanked him and continued jiggling the keys in the locks because I knew they were to correct keys and, after a few minutes, I got one lock open. I opened the door and there was someone else's stuff in my unit. So now, one unit had someone else's stuff and the other I could not get open, so I called the front desk and was told they would do absolutely nothing but lend me a can of WD40. They wouldn't come down and look the other person's stuff or even recommend a local locksmith. I asked them how I should go about handling the situation and they told me they would not tell me anything or help me in any way, besides the can of WD40 of course. I asked if I should call the police and she sarcastically told me "Yes, should call the police". So I called the police who explained the other person's stuff in my unit was a civil matter but that, once I got the other unit open, if my stuff was missing I should call him back and he'd send an officer down for a larceny. The locksmith came. He confirmed that the lock I could not open had indeed been replaced with a different one and that he was shocked I that I had gotten the other one open because that one showed clear signs of damage. Save Green Self Storage changed both of those locks and allowed another person to access my units and, when I attempted to rectify the problem, Save Green Self Storage refused to assist me with anything. Both the police officer and the locksmith were astonished and disgusted by the actions of Save Green Self Storage. I don't recommend you use them for your storage needs. I've added some additional photos. Save Green Self Storage is owned by Hawthorne Residential Partners. When I brought my problem to Hawthorne's attention on their Facebook page they laugh reacted to my message and also removed one of my posts on the page. I've included the pictures of their laugh reaction.

    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    (27 reviews)

    Ballantyne

    As I researched moving companies to assist us after 26 years in our home, Reign kept coming up as a…read moregreat choice. I spoke with their scheduler and felt assured that Reign would be the one we would use, even though they seemed to be a bit more expensive. A few weeks before we knew our moving date, we did a Face Time walk through of the old home to get an idea of what the cost would likely be. The date and time were set, the morning arrived and Reign was right on schedule. The guys worked hard, took their time to wrap furniture, appreciated the lunch we bought for them, and left for the new house where I met them. Some things were stacked (wardrobe boxes on top of each other), a few boxes were in the wrong room, the garage was left in disarray, a fern stand had fallen over and had a broken base, and the treadmill was not reassembled. Reign had made arrangements to have two follow-up movers come when the first "shift" ended, so these two young men unstacked the stacked boxes, arranged the garage, went back with us to the old house and checked to see that everything was delivered, moved a few leftover items that we missed, put the fern stand in the truck, and tried to reassemble the treadmill. When they could not, they asked us to call Jason, the owner. Jason immediately dispatched another employee who also could not reassemble the treadmill. Not to be outdone, Jason called us and said that he was sending another employee who would arrive first thing the next morning to fix the treadmill. Two young men arrived about 8:30 and had the treadmill together in a few minutes. Of course, that is not the end of the story because moving is never a one-day event--and ours began to unfold with some items that needed to be addressed. The movers had "dinged" a few spots in the old house, which took about a week to repair because Jason uses a man whom he trusts to do a good job, and this man was not available right away. When it was finally completed, the repair was flawless. Then we noticed a dining room piece was damaged, so we sent a picture to Jason who came to inspect and assure us that it would be fixed. While he was with us, he noticed a small scratch on the floor in the dining room, so he helped my husband put felt pads under the table legs and on each chair leg. This was above and beyond anything we had experienced in the past. Again, we had to wait to get the dining room server repaired because Jason uses a furniture repairman who does a remarkable job in repairing damaged wood. He even stabilized the piece while he had it. I might not have been happy waiting, but I was delighted with the finished product. After a few days in the new house, I reached for a file in our filing cabinet and discovered it was in bad shape from the move. When I called Jason, he said not to worry; he was coming to our house to help. This is where his customer service will astound you if you have ever dealt with moving companies who just give you a check and make you sign a document that releases them from further responsibility. Instead of attempting to fix the filing cabinet, he suggested just purchasing another to replace it that would be similar cost. He and I picked out one that seemed identical, his warehouse team came to our house and assembled the new one, realized it would not work so they called Jason who told me to order whatever I wanted. It took two tries to get what I wanted, but Jason never hesitated to find what would make me happy. His company should be your choice for any move.

    Stay away - engagement ring stolen…read more Sunday night before our move I double checked that a small box of valuables was in my bedside table. Reign moved us on Monday. Monday night, the box was gone. I know I didn't move it because an expensive watch was still there...I would have never moved one without the other. The box had my engagement ring in it, a diamond ring of my grandmother's, and a tennis necklace. Absolutely devastating, these things can't be replaced. Owner completely dismissed us and did absolutely nothing to remedy the situation. I'm completely heartbroken. Would never, ever trust this business. Truly at a loss for words.

    Asheville Moving - Asheville free moving boxes Hendersonville Road Ingles

    Asheville Moving

    (1 review)

    I have a marble dinning table that I needed help to unload at my cabin in Wolf Laurel. It took 5…read morepeople to move it into my suv in Charlotte. I called a few moving company's on a Sunday in the Ashville area. No answers or not available. I new it would be difficult to get a hold of most moving companies. I noticed this Ashville Moving company advertised they can move pianos. So I figured if they can move a heavy piano then they should be able to move a 350lbs marble table. I called and spoke to Bruce on Sunday. I shared I need to unload the table Monday the next day. Bruce advided he was already booked, but he shared tha he could unload it early the next day before his schedule appointment. I said heck yeah. So I met Bruce and his team 8:00am the next day. They were right on time and unloaded this heavy Ass marble table like they done it a 100 times before. 10min done. Great team to work with and on a almost a impossible last minute request. Great jobalso the price was very fair.

    From the owner: Sober Non-Smokers we are available near Brevard North Carolina Asheville Hendersonville and…read moresurrounding Western North Carolina with over 22 years experience we are grateful for any work Cities in North Carolina Franklin sylva cullowhee waynesville hayesville murphy robbinsville andrews highlands pcashiers otto bryson city cherokee canton brevard county clems hendersonville leicester enka candler black mountain asheville weaverville bostic rutherfordton Boone Hickory Leicester Asheville Clyde Mars Hill Marshall Hendersonville Marion Shelby Dillsboro Burnsville Spruce Pine Bakersville Newland Deer Park Green Mountain Brevard Waynesville Black

    Extra Space Storage - selfstorage - Updated September 2026

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