I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

Great, family-owned business that treats you like family. Check-in was a breeze, and the manager,…read moreSherry, was so nice and welcoming. Most, if not all storage spaces are drive-up, which makes unloading that much easier. The facilities were very neat and clean, as was the storage unit itself. I would definitely recommend Arizona Self Storage. Thank you, Sherry! -Bryan

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

Excellent customer service, very accommodating and not pushy. Easy process. Very clean facility…read more Great location.

Deceptive practices! Will almost double your bill after a few months. Don't call you back and not…read morethere office locked during business hours. Avoid this place!

This company RIPS off its customers. My original ground floor rent was $152.00 monthly for a ground…read morefloor 10x15 unit. Twice a year they hike up prices with little notice. I am being told this is driven by supply and demand. They tell you prices are constantly changing with that demand but then you can go to their website and see that is not the case at all. This company, and others like it, rely on autopay and lack of attention from their customer base. I was on the phone for 45 minutes and was told my rent could not possibly be adjusted. I was told I could move units for a better rate. I could actually go to any other unit in the building and save money. Going a size up on my unit actually saved me $32.00 per month. I'm currently paying almost $300.00 for my unit. My unit is advertised online for $107.00 as of today with the "high demand" that the customer rep told me drove my increases. This place is toxic and dishonest. They bury things in the fine print to allow them to legally take advantage of people that simply cave rather than repack all of their belongings to take them down the road. DO NOT DO BUSINESS HERE. 100% in price fluctuations over the year I've been a customer.

I have not used this storage long enough to comment on the overall experience; however, Sandy (PS…read morestaff at this location) has been extremely helpful. She is a huge consideration for my making the decision to store my things here! Thank you, Sandy! I have read some other reviews concerning regular price hikes and somewhat questionable practices in this area by Public Storage. I sincerely hope this is not common procedure. I just 'moved in' and plan to stay for a long while. However, such a 'bait and switch' procedure would probably lead to my needing to reconsider staying. Time will tell on that issue! The early five-star rating is for Sandy and the facility is very clean!

The team here is amazing, super helpful and friendly. Always responds in a timely manner. Highly…read morerecommend!!

Thank you for not honoring the prices posted on your website. Because you did and were not willing…read moreto offer a discount over your standard rate I looked elsewhere. What I found were a number of places nearby that have their units indoors meaning I don't have to stand in the sun when needing to access my unit, cleaner and newer facilities and same or lower price than your advertised discounted price. You certainly earned the one star for helping me with that. As of this date you still haven't changed the pricing on your website.

Things have been pretty tough financially for me lately I've been in the storage for nearly 5 years…read moreyes, my rent has gone up over that time (like everything else in Gilbert AZ) but I can tell you that I got a call from Peter After a feedback comment I left saying that it's priced me out of the storage market. He lowered my rent substantially and told me so during that phone call. He was very nice and this really was a blessing because I don't have anyone to help me move my stuff out and I'm almost 70 years old is that alone it's worth the top star rating in my book. If you have any problems reach out to Peter he can help.

Sandy was informative, friendly and helpfull. I Would recommend this facility…read more Supercalafragalisticexpaladotous.

I had a great experience with them from start to finish! I reserved a unit online, but once I…read morearrived, I realized the size I selected was a bit too small for what I needed. Spinser immediately stepped in and made the process completely stress-free. He quickly helped me switch to a larger unit that fit my items perfectly, and he was incredibly friendly, patient, and accommodating throughout the entire process. What really stood out was his flexibility and the fact that he was able to give me an even better deal on the new unit than what I originally booked. Excellent customer service and a smooth experience overall. I highly recommend this facility and will absolutely use them again in the future! Thanks again!

Not sure I understand business model here…read more Bring in people with 3-6 month discount rate. Raise rates to market price while still offering original discounted rate to new clients. Asking for a price between the discounted rate and the market price and basically told to get out. Thank you for the loyalty after a year and a half. I will take Business literally down the street.

The first 3 months were great and then the rates increases started they up the cost every 3 months…read morebecause they GOT YOU!! So I went down to a unit half the size what a pain in the ass!! Now I have 3 more rent increases in 6 months!!! They are triple of the other storage company!!! It's criminal!! A scam!! Do rent here!!!

We rented a truck to move our belongings into the unit, and we were informed that our key would be…read moreplaced inside the unit as part of the move-in process. However, when we arrived, the key was not there. As a result, we were forced to keep the rental truck for several additional days while waiting to receive our key in the welcome package, which caused unnecessary inconvenience and additional expense. Additionally, our experience with the office staff was very disappointing. One employee in particular was unhelpful and unprofessional in handling the situation. Overall, the customer service has been extremely poor. We have also experienced unexpected rate increases, and if a payment is even one day late, the unit is immediately locked without consideration. The staff then act as though they do not recognize or recall prior conversations, which adds to the frustration. We have documented our interactions due to the level of rudeness and lack of professionalism displayed