Long overdue review. We originally had our storage at a regular storage facility. Then we…read morediscovered 911 storage where you can have the storage container on your property instead. We actually save $50 by having the storage on our property plus access anytime without hauling back and forth. Storage unit well built and secure with lock. Plus we get so much more storage space. Owner delivered on time and very well customer oriented. Wish I discovered this business service sooner. You pay upfront delivery fee/1st month so worth it!! Support local business!

From the owner: We specialize in island wide delivery of our 8x8x20ft. portable storage containers. Whether it's…read morefor a long or short period of time, we are here to make your storage experience as easy as possible by offering large, water tight, dry safe storage at affordable prices. Simply call us to reserve a portable unit today! Don't bring your stuff to storage, bring the storage to your stuff. Locally owned and family operated.

Rented from Storage Star in Keaau for 5 months now and found it was reasonable but recently made an…read moreexcessive rent increase from $285 to $377 starting Jan 1 2026. That's a $92 increase. Thinking about shopping another storage facility that's more affordable. Not a good way to start the New Year

Britt is amazing! She helped me find the right unit & got me the best deal! Britt walked with me…read moreall over the property to find the best unit to fit my needs. She's always going above and beyond to help me find ways to save on my unit each month. I love this storage unit! Fast service & friendly staff. The unit is perfect, fits everything I have in there comfortably. I definitely would recommend this storage unit to anyone looking to store things.

These galz are awesome I've had service from them when they first opened. good prices , good people…read more, good service and thee best place to store all your needs right smack in town. I presently have a unit there now. soo awesome this company is in town yessah

The male employee is very rude and unprofessional. Needs to learn the basics of his job. Almost…read moremissed my flight because of his incompetence

The day started with a fiasco at U-Haul in Milo on Railroad. They didn't have the 20' truck we…read morereserved due to engine failure. Then they were going to provide a 10' truck with a trailer. After filling out all the paperwork and going to hook up the trailer it had a flat tire. Disappointing since this had all been arranged days before. Luckily Home Depot had 1 11' moving truck left. It actually saved us over $200 over the U-Haul route. Lesson learned. But back to the PODS location. We had loaded a 16' POS up in California about 6 weeks ago. The unloading process in Hilo was wonderful. Shane bent over backwards to help us even though we had to make 2 trips from Hilo to Waikoloa Village. We got it all done in 1 day due to Shane's willingness to help us. If you have a move or need storage solutions please give them a call or go by

Our entire experience from the call to rent a storage space up until going in person and receiving…read morehelp was 10/10. We wanted to say that the manager kyle was very awesome and attentive with our needs. Glad this was our first choice for renting a storage space ! mahalo

Not too often do you come across a person who is well-versed in the lost art of diplomacy. Someone…read morewhose professional tack has been tried, tested, and completely tampered with the firey furnace of public relations, like Manager Donna Kualii's has. This has been, as on several occasions, her unapologetic position description, thereby validating this customer's approval rating. In her wake, she leaves an indelible impression, a remarkable inprint; one not soon forgotten by the fortunate facing the most unfortunate situations at her well-managed facility in Hilo, Hawaii Her willingness to slay situational dragons for the sake of her tenants, is a refreshing quality that wipes away the bitter aftertast of other managers, who's success is solely based upon numbers and not of public opinion. Perhaps I was an umpire in my previous life; on saying it, exactly the way I saw it. I'll bet dollars to donuts, the news about Donna's noteworthy performance at Extra Space, has already circulated domestically and aboard; notwithstanding, I still give Yahawa-TMH, great praise for clearing the cosmic debris to see this shining star, most clearly. A financial raise would appropriately match her elevated dedication.

Affordable. Super friendly and helpful. A handful of options. Makes storage renting easy, fast…read moreservice

Wow, went in last wed to inquire on renting a truck. Made a reservation with my credit card for…read moresaturday and return wed. Went to pick up today and they told me bring it back monday! 3 days early?! Cuz they rented to someone else! And rushed in sat am cuz they failed to tell us they CLOSE 11:30 AM SAT/SUNDAys wtf attitude sucked! Screwed us over and could care less! I would put a zero if i could!