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    Extra Space Storage

    3.6 (21 reviews)
    Closed 9:30 am - 6:00 pm

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    1 year ago

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

    Awesome customer service lady was very friendly and helpful I would recommend to anyone

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    Emily S.

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    2 years ago

    Great Customer Service at the Extra Space Kemah. Clean and convenient. They asked all the right questions to finf the right solutions.

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    Emily S.

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    3 years ago

    Mr. Andy Lopez (Asst Manager) did a great job helping find a space for my trailer. Thank You Sir.

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    Emily S.

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    3 years ago

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    4 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    5 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    3 years ago

    Great experience. Helpful staff on the phone and in person. Made it easy to get set access to the unit and start unloading.

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    7 years ago

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    Emily S.

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    5 years ago

    Really, really sweet people with great customer service. I was in a rush to get a storage & they helped me get into a storage quickly.

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    6 years ago

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    Emily S.

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    9 years ago

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    9 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    I was renting a 10x20 outside access unit and decided I needed a Climate controlled unit.

    Mentioned in 7 reviews

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    Jon Crampton - New Owners pack all of your precious and cherished safe and secure

    Jon Crampton

    (16 reviews)

    BE CAREFUL! They "Lose Packages"…read more If you don't demand a receipt from them, your package will go missing. I didn't get a receipt and my package wasn't scanned correctly by them. 3 weeks went by and it never showed up to the destination and the tracking number was never activated because it never left their store. They looked through their documents but mysteriously was no tracking number for that day. Viewing their records my tracking number was the only 1 missing from that day. They still never found it and I lost $500 worth of valuables. It was a horrible experience. I wish I went to an actual shipping source store and not this access point. I lost irreplaceable valuables by shipping with this access point. My experience has been better going to an actual Shipping location, not an access point like this where you will be better insured in case something does happen. You are covered if damage or theft happens because other shipping sources like drugstores- Walgreens accept FEDEX drop offs and CVS accepts UPS drop and give text confirmation! If this place "loses" a package. You won't ever see it again and they will blame YOU.

    I recently needed the help of Box it , to print , scan and send important legal papers. Chelsey was…read moreamazing , she actually offered herself to notarize them for more credibility and refused to take my payment for this added service . As I was there ,several others came in , and she multitasked with a smile . Help this business flourish please She is a hard working mom , with amazing skills and great humanity .. rare package these days.

    24/7 Movers

    24/7 Movers

    (22 reviews)

    I had researched many moving companies before I came across 27/7…read moreThe service I requested was very professional. Communication was excellent, any call or text was answered in well under 30min. They were conscientious of my furniture, time and money. They are a great value and excellent customer service!Thank you 24/7 I will always recommend you!

    If I could give zero or even negative starts to this Company, I absolutely would. I booked the…read moreservice with a very simple request. I had rented a UPACK trailer to move my things and they were told to come out here to load up all the boxes that I already packed myself and some furniture. José, who is the business owner and Chase, who is one of the workers and a third worker who I don't remember the name of, but i do remember had a spine tattoo showed up to my house to complete the job. First of all I moved just as much if not more things out of my house then they did so I did not have the opportunity to stand over the man (spine tattoo) who was packing the trailer and watch what was going on, but they assured me they were professional, they do this on the daily basis and they know exactly how to pack the trailer. So I said ok. I provided five ratchet straps two of which I had to send my friend out to go buy as soon as they got there just so I could assure we had enough. I also provided my own shrink wrap as they showed up with a less than half used role and quoted me $25 per each shrink wrap roll. Further more because this load was not going on their truck they did not utilize any of their own blankets so I gave them literally every single towel out of my house and every single throw blanket out of my house to cushion my furniture and my breakable things. I had boxes that I explained to them had my great grandparents crystal collection and were very fragile / very breakable and almost every single piece of that was broken due to the negligence on the companies part of stacking boxes under heavy furniture. They also didn't even care to ratchet strap the heaviest things in : my king size bed, my washer and dryer that were at the very back of the load (by bulkhead doors) so I had to open the bulkhead doors on the trailer climb in there myself and strap them in - there were still two unused ratchet straps hooked to the wall. But everything was loaded, and I couldn't exactly see how it was loaded until the trailer got shipped to my new house, and I took the bulkhead doors off again and started unpacking things. To my disappointment I found almost every single box either dented or damaged due to the way they stacked it in the truck. My cat tower that's less than a month old was completely broken. My great grandparents Crystal collection and porcelain collection was almost all broken. I have a brand new king size bed that I've had for less than eight months that has huge scrapes on it. I have a TV stand that has a whole chunk out of it. I have a TV that's literally broken. The list goes on. Of course I was furious and left a very urgent and unkind voicemail to the buisness number I had for them and chase, one of the workers called back and tried to immediately blame it on whoever unloaded it, when I explained it was me and my family and we FOUND them that way, he tried to blame it on the company that shipped the trailer, once he realized I was not gonna be BSd or let it go he offered me 500 bucks, I said I haven't even finished unpacking and counting up what's damaged so let me do that first and I'll call back. 2 days later I tried to call back and got nothing. A day later after another voicemail was left jose the owner called back and said that they pretty much weren't responsible and that I signed the form and tipped them at the end so I couldn't have been that unhappy with the service, I explained how I didn't know then of course that the MAJORITY of my things were damaged so of course I tipped. I also provided MULTIPLE water bottles and sweat rags and even let them hose themselves off in my yard. Moving forward I was contacted again- this time by Jose's wife and was told she had looked over the agreement and wasn't sure what she could do for me but if I had proof/pictures/any documentation she would be open to reviewing it. I emailed her all the photos that are attached below and got radio silence back. I waited a few days and attempted to get in touch again via phone call and nobody would pick up, I texted them and communicated that an email was sent with proof of all the damages - still radio silence. I waited a few more days today. I texted and said if I didn't get contacted I would be leaving a very ugly review. REVIEW SO LONG CHECK PHOTOS FOR FULL STORY!!!

    Clear Lake Movers - Moving in my orange couch

    Clear Lake Movers

    (55 reviews)

    Twice the charm on this establishment! I hired Clear Lake Movers for the second time. This time…read moremoving from Clear Lake to Conroe. The movers arrived promptly on time and I loved how I was given a call prior to their arrival. They packed and handled everything with care. This time, I was given a 3 man crew. All personnel was professional. They consulted in me first to ensure what needed to go and what needed to stay. They trailed behind me all the way up to the destination not once did they attempt to out drive me. Once we arrived, all of my belongings were placed in various specific areas at my request. They even helped me move all of my plant babies from my vehicle. This is the best company in the area! I'll always use and trust CL Movers. Including the admin assistant is professional too. She immediately sent me an invoice receipt after I had paid and she was sweet over the phone.

    Clear Lake Movers are the best movers I have ever used! They moved our 13-person business office…read morefrom one location to another location and they did an A++++ job! David Reyes, owner was lovely to work with when he came to survey what needed to be packed and moved. Then Dino and his wonderful and extremely hard working crew showed up on time and worked their tails off on three different days. All of our furniture, computers, cubicles, etc. was packed and unpacked and delivered in pristine condition. They will literally do any job you ask of them. Their prices are reasonable, their office staff was very professional and explained all pricing perfectly along with being very nice. I cannot say enough good things about this company. We will use them again in a heartbeat. If you are in need of any kind of move, please call them. You will not be sorry. They took so much stress of my shoulders with our business move.

    Extra Space Storage - selfstorage - Updated May 2026

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