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Extra Space Storage

4.2 (6 reviews)
Closed 6:00 am - 10:00 pm

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3 months ago

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Emily S.

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8 months ago

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1 year ago

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Emily S.

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2 years ago

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Emily S.

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2 years ago

This new location is clean, in great condition, and management is easy to work with.

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Emily S.

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3 years ago

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The Lock Up Self Storage

The Lock Up Self Storage

(8 reviews)

Burnsville location. They raised their prices right after they took ownership. We had a small unit…read more5 x 15, and they raised the price 75%, from $60 to $105. I'm not the only person they did the same increase to. We have several other units and between them, they were raised $175. a month. So with this unit added on, the amount raised totals $220 each month. We don't have extra money on a fixed income, Social Security. We haven't met the new crew yet, but we were always treated good and with respect from the old crew, especially the hired help Lisa more than the managers. We saw her more often, and she is an asset to the company. The previous manager Mike wanted to keep us as clients so they didn't apply as steep a raise when prices went up. The new owners raised everything all at once, taking money from food and needed prescriptions. I guess they don't want to keep the older dependable clients who have been there for years. There is always the fear of being told to leave because we complained about the price increases

The manager is super nice, very helpful and has high standard but her staff is quite opposite. Once…read morea staff member was driving through the lot at over 30 mph and nearly hit our family in our vehicle as we came out of one of the tunnels. Most of the time the staff parks in the tunnels, or they park trucks in the tunnels blocking the tunnels and storage units entirely. At least 75% of the time my unit is difficult or impossible to access.

Good Stuff Moving - Matt and Kyle--awesome movers!

Good Stuff Moving

(99 reviews)

I have used Good Stuff Moving in the past (multiple times) and recommended them to friends who have…read morealso used them multiple times. I do not recommend companies easily, but this company goes above and beyond. I just moved from MN to MA, and called Brent. He responded with a quick - "we can do it - let me find a driver" Jim, the Director of Ops did the drive. He is where I say they go above and beyond... On Monday, Jim and the crew had the house emptied in no time and loaded. We did a walk through, and coordinated our schedules. He then told me his itinerary and that he would text me each night. I was leaving Tuesday Morning and we both planned on being in MA on Wednesday evening. It went seamless. I heard from Jim each night, and again Thursday morning as he was headed to the new home with my furniture and goods. Like the loading of the truck, the unloading went just as smooth. In the end, not even a glass was cracked, everything was put where I wanted it, Jim was communicating the whole time, and the final price was within the quote. The company is great to work with, the employees are even better. Thanks for your service over the years GSM.

Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

Local Motion - Broken furniture

Local Motion

(204 reviews)

This was my 5th time using Local Motion and I have to say, they really are the best!…read more The first time I used them was in 2010 and I was moving from a basement unit to a 3rd floor unit in a uptown building (no elevator). I paid for 2 hours thinking that would get the heavy stuff, and a hour in they had all the heavy stuff up and I was throwing things into boxes just because they were there and could move everything. I literally had EVERYTHING moved in a hour and a half! 2nd and 3rd time was moving units and the service was once again great! They were prompt and got the move done fast and efficient! The 4th time, there were some hiccups, they arrived outside of the window (scheduled from 11-4 and showed up at 5:15) but they still got it done. 1 out of 5 I don't feel like I can be too mad. And I was given a partial refund on the experience since it was less than perfect! The 5th time, they arrived right on time and were very helpful! I was even donating a couch and they helped remove it from the unit and put it on the trailer for us. I couldn't get my bed frame apart and they offered to pull it apart for me and they did! They were incredibly helpful! I have shopped around a few times and the prices don't even compare to these guys! Anytime anyone needs a mover, these are who I recommend!

Movers dropped a curio cabinet and wrecked it. They wanted to give me $30. I had to sue for the…read morevalue of the cabinet and won a $3000 settlement. Local Motion never paid a dime. There movers are not employees, and Local Motion is, I believe, still in Bankruptcy. Stay away.

Extra Space Storage - selfstorage - Updated May 2026

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