We needed a place to start storing our stuff leading up to our relocation/retirement . I did some…read moreresearch and found Plantation Storage and could not be happier. The service I received was exceptional, they called to check in on when I would be arriving to make sure everything was all set. The size of the unit is twice as large as the on I have back home and this one is climate controlled for half the cost. The value speaks for itself, it's easy to get in and out and the staff is amazing.

Above & beyond Customerservice!! Here during bike week & trailers or motorcycles were not allowed…read moreon condo premises so we rented a space for the week. They are 24 hours so our trip wasn't even more complicated than it already was. Super nice staff went above & beyond with helping us with gas during the shortage. Thanks

Very easy to look at this business and rent storage space. Their website has internet specials…read more Took care of everything online. All they didn't do was load my stuff in it.

no refunds are given unless you discuss prorated amount prior to moving out of unit. if you pay…read morefor full month and move out 5 days later, you are out of luck getting any refund. started out renting a unit for $87 and at 1 1/2 years later was paying $191 per month.

A friend recommended this storage facility because he had used them when he moved to town and he…read morehad a really good experience. We were really impressed with how clean this facility is and Claris was so nice and accommodating every time I spoke with her. There is full time security on the property, no other storage facilities offers this. We never had any problems with entering or existing, just a great all around experience. Would definitely use them again!

Nice, clean storage. Came with a friend who needed help loading some thing into her storage unit. I…read morewas impressed with how clean the building appeared. I did think it was an unusual set up, of the building itself. All the storage units I've seen are outdoor type units. Where you just park your car next to the big garage-door-looking-unit doors, and open yours up right in the 'road' of the storage facility. These however, you drive up to the building and you open the door INTO the whole inside of the building. Where there are 'hallways' filled with other storage unit garage door looking doors. Seemed odd to me, since I've never witnessed any like this before. The indoor units were decently sized. My friends unit, I want to say was roughly 8' x 8'. And that's by eyeing it and taking a guess. You could fit a lot of stuff in an 8' x 8' space!

They were so accommodating from a hectic, not expecting, quick move from Charlotte to Myrtle Beach…read more I will definitely use them again. The team up in Charlotte were fast and courteous. They explained thoroughly the process of renting a trailer and what to expect while driving. Hooked it up less than 10 min. and I was on my way with paperwork, less than 15. When I dropped it off not only 2 days late, but 5 min before Strand Storage was closing. And to top it off, I interrupted the dinner break of 2 of your team members. They were very kind and helpful while calming me for being late. They were the reason why I used Uhaul again making this " clean out " day a lot easier by renting one of your vans. A very comfortable, perfect size van for this project. You can guarantee the Jenks/Ricks family will be using Uhaul again with Strand Storage. Thank you team for being so helpful with kindness. Moving is stressful enough but the team at this place makes it easier. You guys rock!!!!

I needed a place to store my utility trailer and called here. They advised me that they were secure…read moreand had cameras every where. My trailer was broken into twice in three months. No video on either. Nice folks but NO security.

Every year we come here we use his storage. Safe locked place. Owner is a nice guy…read more Year after year since the first time we used his business, we give a 10 star

Great service!!! We came down towing a car from Virginia for the car show and our hotel had no room…read morefor our car trailer. Thankfully they recommended this place and it worked out perfect. They had a really nice storage lot, very clean. It was fenced in, camera security, and periodically security guard watch. The guy who met us in the evening was very nice and helpful and he charged a very reasonable price! Definitely will use him next year.

Fairway team was great, methodical, conscientious, friendly and efficient, we are very happy we…read morepicked them for our move. We quoted others but their cost structure, giving us 3 tiers to select from was perfect for us, we picked the 2 trucks, 4 guys, the 4 guys worked together well. All furniture was wrapped in blankets and either stretched wrapped or bungee tied. Highly recommend them, I would use them again with zero reservation. Thanks Fairway team for taking the stress out of our move.

In the move from Fairway Moving Services, a number of articles were damaged and they did not even…read moreoffer the standard $.60 per pound insurance. For example, a 65 inch TV powered up the evening of the move, suffered internal damage their claim the TV did not reflect any external damage to the screen or casing. Most often the newer tv's when dropped, would not show any outside damage,, even with its interior parts being broken. Their claim was the TV was already broken prior to the move, or why didn't I power up the TV once delivered. The movers were quick to leave and pressured me to sign the delivery receipt. They also claimed that the TV should've been boxed up rather than padded. All I heard were excuses, even with the other items that were damaged in the move. I would never recommend this moving company..

Storage prices are great, nice and clean. Easy to access. Charles is wonderful and very helpful…read more He was willing to help me when I had to unload things by myself.

I have been a customer at your facility for over two years, renting Unit #4 since 2024…read more Unfortunately, my experience with your storage manager has been consistently negative. He is, without question, one of the most incompetent, hostile, and unprofessional individuals I have dealt with in a customer service setting. From the very beginning, his attitude toward us was rude and confrontational, and the situation has only deteriorated over time. It is extremely concerning that this individual remains employed while friendly and courteous employees continue to leave. Based on my experiences and comments I have heard from former staff members, I seriously question whether his behavior has contributed to employee turnover and ongoing customer complaints. The events of Saturday, June 20, 2026, were the final straw. The office hours clearly state that the store is open from 9:00 AM to 5:00 PM, yet at 10:00 AM there was no one present. The manager did not arrive until approximately 10:25 AM. Upon arriving, he abruptly told us that we needed to use the U-Haul app to obtain the van key. Unfortunately, the app was not functioning properly, causing further delays. By the time we finally received the key, it was nearly 11:00 AM. The manager either failed or refused to properly verify the vehicle's odometer reading before releasing the van. Because of his negligence, U-Haul is now attempting to charge us for 170 miles that we did not drive. Since Saturday, we have been trying to resolve this obvious error, yet the manager has been completely uncooperative. Considering that we have rented Unit #4 for over two years, it would take only a few minutes to review the facility's access records and determine when we entered and exited the property. Based on the time we spent cleaning out the unit, and assume that similar amount of the needed to clear out the truck, it is physically impossible for us to have driven 170 miles during the short period of we rented this truck. Instead of helping resolve an obvious error, he has simply insisted that the odometer reading is correct and has refused to investigate further. His lack of professionalism, unwillingness to assist customers, and complete disregard for resolving problems are unacceptable. As a long-time customer, I am appalled by the level of service I have received. This experience has permanently damaged my opinion of your company. I will never use this facility again, nor will I recommend it to anyone.