This place literally saved my life, Jacob made this the easiest part of my stressful day, I 100% refer anyone who is in a bind and you need storage immediately, nice facility, clean and well kept. Nice staff and very understand. Seriously, THANK YOU! read more

If I can give them a zero, I would. This place is the worst. We had been with them for over 7 years. My fiancee was injured when a hall light exploded and the light bulb hit her head and shoulder when we were moving stuff in our unit. The staff did not care, and Marlo, one the assistant managers, was a condescending little b when I talked to her on the phone about it. Jake, the manager, did not do anything either. He stated that the department that handle this will reach out to my fiancee about the incident. We did not heard a word from them. Do not do business with these people or this company. We are planning to move out of here soon.....UPDATE.....I place a call right away to speak with Emily S. I get the condescending woman on the phone and knew right away that I got the b of New Jersey Marlo. She should do all of use a favor and get out the service industry. She is making this company a bad name. I called and left a message for Jake or Emily S to call back. Of course no call back....typical. read more

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first time renting a storage unit. It was easy to reserve online but great personalized service afterward! Facility is clean and easy to navigate. read more

This storage facility is always so clean and well-maintained! The staff onsite is top notch. I can't imagine entrusting my valuables with any other business. Thank you, Extra Space Storage! read more

Amazing customer service and super clean environment. Employees are always helpful and professional, highly recommend!

Jacob, Michael, and the team were great! They got me setup with a perfectly sized unit in no time with no fuss/stress. Easy/seamless communication and great overall experience. Thank you! read more

This is our 3rd Time getting a rental at this property. In each time it gets easier and easier. Amanda was very professional and helpful with getting us our third unit. We feel very comfortable having our property at this storage facility. Thank you for all of your help. read more

I have been using extra Space storage for years now! Jake is ALWAYS nice and provides great customer service. if there's is something that I need he tries his best to accommodate me. read more

Great service friendly staff. Conveniently located and easy access. I have been renting here for over 3 years both for storing my travel trailer outside and renting a u it for home goods. Have never had an issue and have even been accommodated on requests. read more

Great storage space. Clean, friendly, organized. Lots of space, competitive rates. Jake makes the move in and move out process seamless!

The size and accessibility of the storage spaces are great. Jake, the manager, was extremely helpful and attentive to me as a customer.

Michael is great really helped me out! Although I will say rates for my unit were raised without me knowing or being notified

Wish 0 stars was an option! If you want to store your things in a facility with a leaky roof that will cause water damage to your belongings then this is the place for you... If you're looking for un-empathetic and un-apologetic customer service then this is the place for you... This is a publicly-traded company and member of the S&P 500 (which based on my experience is absolutely mind blowing based on how inept they are), but when it comes to treating their customers fairly, they're clearly much more interested in saving themselves a buck, then doing the right thing by their customers... Do yourself a favor and literally GO ANYWHERE ELSE to store your things if you care about them... Pictures and videos to come. read more

Michael has wonderful customer service skills and was able to assist us right away to find something to help meet the needs of my family.

This location has excellent customer service! Kudos to Jake! Thank you for your professionalism & kindness!

Perfect spot to store our daughter's college stuff off season Responsive and friendly team and clean facility

Jacob the manager was great. The only thing I am upset about was the girl I spoke with at the headquarters I am guessing said the first month is free with $25 register fee and the 10×10 is $245 a month so I was like sure . But when I went to the extra space storage I was getting the locker at Jacob then told me I could get the first month free and pay $245 a month after or I could pay $165 every month without the first month free I did not know I had that option but besides that it is clean accessible and it's not even been a month but I have no other complaints read more

I had a great experience at Extra Space in North Brunswick. We rented a space for a good couple of years and found their rate raises were really reasonable. They were always very attentive the few times we needed anything. The space is super clean and well maintained. Very convenient to be able to drive your car/truck in right next to the elevator! The only thing they could do better is maybe have some kind of map or signage on the floors to give you a sense of where you are - it's a total labyrinth! read more

I recently had the worst move I've ever experienced, but thankfully I chose Extra Space. Once I got to their location it was so seamless and I was moved in and heading to lunch within an hour. I moved from a few states away and encountered every possible issue one can think of when moving. I had called ES a week before my move and not only did Chris and Jacob walk me through what renting storage space was like, they checked and double checked availability of a particular unit, they were quick to call me back and they even helped me find a location by me to sign a remote lease. These guys are the best! The facility itself is super clean and easy to navigate. Even the movers I worked with commented that this is the top storage place in the area. I would definitely always use them! read more

Fabulous experience from start to finish! The website is easy to use and pricing was accurate. Location is clean and safe. Jake, who helped me secure a locker, was outstanding - knowledgeable, professional, courteous, and conscious of safety precautions due to COVID-19. Highly recommend. read more

Storage places are not hard to come by in Central Jersey , however, there are many features I look when selecting a space. Security, cleanliness, attentive customer service and honesty. I received all of that a few days ago, ending my overwhelming search and deciding upon Extra Space Storage. The store manager William Bunting catered to all my possible needs and was on point during process. The facility is conveniently located on a one way access road off of Route 1, the surveillance and security measures are top of the line, a property manager onsite 24 hours a day, bay doors to pull your car into to conveniently unload in discreet manner read more

It's a reliable place. I got a 10x5 spot for a sofa and a few boxes and so far I had no problem. I could take the truck next to the elevator and unloading was easy. You just might want to be careful about hidden charges. They charged me $14 for renting a lock for one month! read more

They gave me a free truck to move my furniture. Very convenient location and great customer service

I used this storage for very short time but let me say, it was one of the best and cleanest storage you can ever get. Before I rented this storage, i checked 4-5 different places near by and every one of them had some issues but this one pricing was competitive and place was clean. I couldn't ask more. There are some places who gives first month free but please visit the place before renting it. read more

Great experience , friendly staff who are willing to work to find what's good for you. Nothing but a pleasant experience will certainly be using them in the future if ever needed!!! read more

I have nothing negative to say about this facility. It is very clean and well kept. I would highly recommend this place.