1. Extra Space Storage

    1. Extra Space Storage

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    Omaha, NE

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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm
    Updated 2 weeks ago

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    4 months ago

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    Booking was easy and I felt the prices were reasonable. They also adjusted the moving window which…read moreI really appreciated. The movers were kind and got everything where it needed to be safely. Where I knock them down is my moving window ended at 2pm. At 215 I head heard nothing and I could not get ahold of anyone at the office (it was a Sunday). At 245 I had assumed they were no shows so I started moving things on my own. Around 315 I got a call they were on their way. A move earlier in the day delayed them and I respect this is a hard job but I would have liked communication of the delay.

    I rarely leave reviews, but my experience with this moving company was so awful I felt obligated to…read morewarn others. What should have been a simple move from a small apartment (less than 1000 sq ft) turned into a frustrating, exhausting nightmare. First off, it took them over 4 hours just to load and unload, which is absolutely ridiculous given the size of my place. Then, when we arrived at the drop-off location, they left almost everything in the garage instead of bringing it inside like a professional moving company is supposed to do. It felt rushed and careless. Worse than that, one of the employees was incredibly unprofessional and made me feel uncomfortable during the move. The way he acted was completely out of line and unacceptable. It was not only unprofessional--it made an already stressful day much worse. I contacted the company afterward to express my concerns, and to my shock, they didn't seem to care at all. No apology, no solution, no attempt to make things right. Just total indifference. Save yourself the trouble--this company is unreliable, unprofessional, and clearly doesn't care about customer satisfaction. I would never recommend them to anyone.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.4
    (209 reviews)

    Thank you Johnny Marcus and Trey for getting us moved today. It was a great experience. Johnny and…read moreMarcus were the most pleasant and nice people ever. It was a crazy day but end with a great note. Thank you guys for everything.

    I am extremely disappointed with the service we received from All My Sons Moving & Storage during…read moreour recent local move in Birmingham, AL. From the beginning, we were given very clear expectations: one full day for packing, one full day for moving and setup, and a team of five experienced, professional movers. Unfortunately, almost none of these promises were honored. On packing day, five crew members arrived, but one was completely unproductive and left within an hour, stating it was his last day. The remaining crew failed to inform us that we were only allotted five hours to pack a fully furnished five-bedroom home--an unrealistic and unacceptable limitation. As a result, only about 50% of the packing was completed, with the remainder pushed to the next day. The following day was even more chaotic. Due to miscommunication from their office, the crew went back to the old house instead of continuing work at the new one. To make matters worse, one crew member showed up intoxicated, forcing my husband to personally drive him back to the office. This left us short-staffed and further delayed. Throughout the day, a new supervisor repeatedly warned us that they would have to leave by 5 PM due to "hour limitations," despite the incomplete work. We ended up packing much of the kitchen and bedroom items ourselves just to keep things moving. At the new house, the situation deteriorated further. The supervisor and another crew member left without informing us, abandoning the job mid-process. If not for two crew members, Conor and AJ--who, despite being exhausted, worked hard and showed professionalism--we would have been completely stranded. Additionally, our hardwood vintage bedframe was broken during the move. There are several scratches on the floor in the new house, we are missing several of our expensive shoes. We are still in the process of unpacking, not sure what else we might discover. It has now been over a week, and we have yet to hear from the claims department, despite expecting follow-up. Overall, this was a deeply frustrating and stressful experience, marked by poor communication, lack of professionalism, and failure to deliver on basic commitments. I would not recommend this company to anyone.

    Extra Space Storage - selfstorage - Updated July 2026

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