1. Lockbox Storage - Zorinsky

    1. Lockbox Storage - Zorinsky

    0

    Omaha, NE

    Lockbox Storage - Zorinsky

    1.0 (1 review)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Response time

    3 days

    Response rate

    100%

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    2 years ago

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    Public Storage

    Public Storage

    2.1
    (28 reviews)

    ZERO STARS IF I COULD! The manager is one of the rudest people I have ever talked to. first they…read moredouble charged me one month and then told me I had to call my bank to get a refund because they won't do it. so the next month my auto pay didn't work because of that... so they charge me a late fee. then when I cancel my membership my app stopped working so I couldnt get in to get the rest of my stuff and cindy calls me and tells me shes charging me 250 dollars for a couple little boxes that were left and I have to pay another full month because I wasn't all the way out by the 1st. but how could I if my app stops working? total bs! oh and not to mention they give u a great deal to start with but every month or two your rate increases 50 bucks. total scam! never again will I use this place and I wouldn't recommend you do either. (the district manger is pretty nice tho ok the phone)

    I'd give zero stars if I could. I've rented at this facility since 2020 and wish I never had…read more It's a "secure facility" - when the gates are actually working, otherwise they leave it open. There's rarely ever anyone in the office, so good luck talking to anyone. This is my second Unit because someone else's caught fire in the first building and they forced me to move out and tried to make me move out of the whole complex but the office staff found me another unit. But the worst are the rates... and they border on fraudulent and deceptive marketing. They are a "month to month" facility and they adjust rates based on demand, yada yada, their whole excuse factory. Rented my unit on 2022 at $127 per month... then it went up to $177 a few months later... then over $200, and then in 2025 went to $309 per month. Here we are, 2026 with a $309 per month rental while they still list the "standard price" for the same unit on their website at $157. Absolutely abhorrent behavior and probably something states attorneys general should be looking at. Avoid at all costs, they give your enticing rates to draw you in and then drop the hammer because they know it's not convenient to change units and move your stuff.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.4
    (209 reviews)

    Thank you Johnny Marcus and Trey for getting us moved today. It was a great experience. Johnny and…read moreMarcus were the most pleasant and nice people ever. It was a crazy day but end with a great note. Thank you guys for everything.

    I am extremely disappointed with the service we received from All My Sons Moving & Storage during…read moreour recent local move in Birmingham, AL. From the beginning, we were given very clear expectations: one full day for packing, one full day for moving and setup, and a team of five experienced, professional movers. Unfortunately, almost none of these promises were honored. On packing day, five crew members arrived, but one was completely unproductive and left within an hour, stating it was his last day. The remaining crew failed to inform us that we were only allotted five hours to pack a fully furnished five-bedroom home--an unrealistic and unacceptable limitation. As a result, only about 50% of the packing was completed, with the remainder pushed to the next day. The following day was even more chaotic. Due to miscommunication from their office, the crew went back to the old house instead of continuing work at the new one. To make matters worse, one crew member showed up intoxicated, forcing my husband to personally drive him back to the office. This left us short-staffed and further delayed. Throughout the day, a new supervisor repeatedly warned us that they would have to leave by 5 PM due to "hour limitations," despite the incomplete work. We ended up packing much of the kitchen and bedroom items ourselves just to keep things moving. At the new house, the situation deteriorated further. The supervisor and another crew member left without informing us, abandoning the job mid-process. If not for two crew members, Conor and AJ--who, despite being exhausted, worked hard and showed professionalism--we would have been completely stranded. Additionally, our hardwood vintage bedframe was broken during the move. There are several scratches on the floor in the new house, we are missing several of our expensive shoes. We are still in the process of unpacking, not sure what else we might discover. It has now been over a week, and we have yet to hear from the claims department, despite expecting follow-up. Overall, this was a deeply frustrating and stressful experience, marked by poor communication, lack of professionalism, and failure to deliver on basic commitments. I would not recommend this company to anyone.

    Lockbox Storage - Zorinsky - selfstorage - Updated July 2026

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