Where do I begin? It was such a horrible experience that they actually called the cops because this was their only method they were using in hope to scare me away when all I wanted to do was rent a storage with the terms they promised me over the phone. I originally reserved a extra space storage in Whittier for $20 for a 5X5 in Whittier but these people called me telling me they would honor the same terms and since they were closer to me I gave them a chance but the end result is they threaten me and then called the cops and after the cops arrived, all they did was told them to stop calling them.. Hence this was not the first incident they called the cops. To summarize, if you would like the 'Po Po' to be involve with your storage rental, come here, if you want a pleasant experience, go elsewhere. read more

I've rented a unit here before and never had a problem. I work nearby so it was convenient for me. I have also recommended friends and family. They recently remodeled and upgraded the facilities. Your new management team(Vince) are extremely caring and profesional. Totally recommend this place. read more

DO NOT RENT HERE!!!! They offer great prices to get you in and that's why I rented. After 1 month my unit was broken into and I lost over 4 thousand in electronics. Management did absolutely nothing, you are all on your own! After having the police out to do the report the deputy said she has been to this particular extra space 14 times in the last 6 months. There is a investigation going on with the management at this facility. You have been warned!!! read more

My storage unit was broken into twice. Management and staff did nothing about it. There is no security monitoring the inner units. I will never rent or recommend this storage facility. read more

We used their services after a fire at our store and they were incredibly helpful and friendly. Vince and Teresa were both professional and friendly. I would highly recommend, easy and convenient! read more

It was a pleasure to go to the Pico Rivera Extra Space Storage. Your management and employees are well informed, courteous and professional. Office is clean and so is the storage area. Highly recommend. read more

I've had my belongings stored here for about 3 months now and I'm finally able to sit down and write a review about how awesome Esmerelda is. I went in with my dad and she showed us a storage that was just the right size for what I had explained! She was very polite and made sure my code worked before letting me leave! She calls me before my payment is due to remind me before I get charged the late fee (I'm a procrastinator)! Thanks for the awesome service! read more

Me and my husband needed a storage, I was assisted by Vincent. He was so helpful and answered all my questions. I highly recommend this place since they have great prices and a great security system which makes me feel safe about my items being stored. read more

Best storage place hands down! I was moving and needed boxes, Vincent was extremely helpful and made a stressful time much more convenient while maintaining Professionalism. Side note: the office is extremely clean! read more

Everything price wise sounds good at the beginning, but what they don't tell you upfront is that the price will go up every so couple of months, $10/12 dollars!! So beware! I have a 10 ×10 and I started at $119 and I am now paying nearly $200 for a 10×10! Rip offs! Do your research, ask questions and find out how much they will raise the rent, how often etc (if at all) they're a bunch of crooks! read more

I made a reservation on the website and got a good deal, which is very important to me. I was in and out of the office within 15 minutes on the day I moved my things, the manager was informative and fast. I really like it here so far, it seems very clean. read more

This place stinks! Thankfully, my unit was not broken into and I had no problem with security. Rather, my main complaint is about the staff. I was in a hurry the day I was emptying my unit and ended up not seeing a piece of my bed frame that was tucked into a dark corner of the locker. I called a few days later to see if they had found it and if I could come and pick it up. They told me that they had found it but discarded it. They made no attempt to help me whatsoever by even calling me to let me know it had been found. That is truly minimal service that I cannot recommend anyone to use this worthless facility. I am glad to be done using this place and recommend all others to stay away. read more

Love the staff there really helpful, respectful, and friendly. The unit is always clean. Never had a problem there and I been there for 11 months. read more

staff here are very helpful and do everything possible to make sure their customers are satisfied Ive been renting this storage space for a couple of months now to store all my kids toys and everytime i go it is very clean and never had a issue with security as a matter of fact they even offer a insurance policy in the case that anything is damaged or missing while renting there esmeralda was super nice when i got the unit and even showed me and my fiance how to use the elevators for our stuff if your looking to rent a space this is where you want to be where there is great service and a clean location read more

reserving and moving in was easy manager helpful. I hope they work on security issue. I'm nervouse to see alot of reviews are not very good. I should of checked before moving in. read more

That is so irrelevant and off base. People that rent out properties also need to occasionally up the prices of their apartments to cover costs. What do they do? They increase the prices between move outs so that the next rent accurately covers their added expenses. They DO NOT rent out an apartment already secretly planning times (very quick times, at that) to increase without telling the renter at move in. You have dozens of turn overs each month and instead of pricing your units how you feel is appropriate for your costs, you fish them in with low rates and hidden scheduled plans to increase after signing. It is dishonest and disappointing and has nothing to do with the miraculous sky rocketing costs you are claiming to have incurred during the few (3) months since we signed our papers. People as a general rule enjoy knowing what is going to be taken out of their account. We like to play this fun game call "budgeting" to see how much of our income after bills can be spent on feeding our children. Nice try though. read more