I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

We've stored stuff here for 15 years and have been very happy with the service. Yesterday, I forgot…read moreour code, and Chris was extremely helpful! I felt I got the service I needed AND he went through the protocols to ensure I wasn't a crazy rando person trying to steal stuff. Above and beyond service. I felt helped quickly, AND I feel my stuff is safe. I HIGHly recommend!

James and Kyara for the win!! I shopped around for storage places in the area and these two have…read morewinning attitudes and totally professional behavior, which won me over to become a customer there. You can go to a lot of storage places having said that the people make such a huge difference. They talked me through every detail and made my experience super smooth and easy. They are a credit to Storage King, and the facility and location are solid too.

Cameras everywhere Iove it! Staff so nice immediately came to help when at first I could not close…read moreor open my unit the first few times. I love love using them.

Great service. Was given complete instructions of how everything works. Walked with me to the gate.read more

This was our 3rd time in 5 years to use AMS Moving. Four gentlemen moved a lot,…read moredisassemble/reassembled, wrapped/unwrapped, took trash with them.

I would not recommend anyone to use this company. They moved very slow and I had to instruct them…read morehow to pack the truck we provided and had to strap it in myself. Also by the end it was roughly 300$ more than what I was quoted for and I helped move stuff because they were moving slow. It came out to roughly $700 to move one room.

They took two full days to make the move. They originally gave estimate for one day but we ended up…read morepaying more than estimate. It caused us some inconvenience when they said they won't be able to unload and unpack same day. So we spent the night without any furniture, clothes, or anything for the kitchen. As it was all stored overnight in their truck. The crew of 6 were friendly, did their work and hustled. They were responsive to our needs and always polite. We appreciated that. However what didn't work well for us is that we lost a cabinet in the move that they dropped and it got damaged! Post the move we also spotted a few prominent damages to our furniture like a full chip off our brand new mango wood breakfast table, a rip near the leg of our living room loveseat. Chips off night stands. And skid marks near the door trimming and hardwood Floors. The prominent one was the sliding door new closet cabinet that we just cannot use because of the crack and breakage at the top and back entirely. They need to take better care with the move especially when the crew changes hands to finish the job. And if you're considering them make sure you double check and verify how long will it take and cost upfront. We were told one thing and what ended up happening was different.

I would not recommend All My Sons Moving & Storage based on my experience with their Raleigh…read morelocation. I hired them for a full-service intrastate move and paid extra for Full Value Protection. The move was expensive, multiple pieces of furniture and other household items were damaged, and the crew left before the move was fully completed. The damage itself was frustrating, but the way the claim has been handled afterward has been just as disappointing. I submitted documentation and photographs of the damaged items, including significant damage to a Sleep Number bed and other furniture. Despite the Full Value Protection I purchased, the settlement amounts offered for several items appeared to have little relationship to the actual cost to repair or replace them. Their own moving contract states that under Full Value Protection, damaged property may be repaired, the repair cost paid, replaced with an item of like kind and quality, or reimbursed based on current replacement value. That is not how I feel my claim has been handled. After I disputed the settlement amount, I was also told I had only three days to accept the offer or it would be withdrawn. Considering the amount of damage, the protection I paid for, and the fact that I was still trying to understand my options, I found that deadline incredibly frustrating. I also raised the fact that I paid for a full-service move that was not fully completed, which is separate from the property damage itself. After months of trying to resolve this directly with the company, I have now filed formal complaints and contacted the North Carolina Utilities Commission regarding the move and claims process. Moving is stressful enough without spending months afterward fighting over damaged property and services you already paid for. I wish my experience had been different, but based on both the move itself and how the aftermath has been handled, I cannot recommend this company.

Scheduled a hitch to be installed. Drove 30 minutes. Right on time. The worker at the desk said…read morethe tech isn't in until Monday. She was very nice but clearly nothing she could do about it. Won't bother making an appointment there again.

I had a terrible experience renting a truck from U-Haul for a one-way move from Raleigh to…read moreKissimmee and the condition of the truck was completely unacceptable. Shortly after picking up the vehicle, I discovered the radiator reservoir hose was broken, which forced me to stop and repair it myself just to safely continue the trip. A rental truck intended for a long interstate drive should never leave the lot with an issue like that. The steering wheel was not straight, indicating a possible alignment issue, and the front left wheel bearing was leaking lubrication, which caused constant noise and made me question the safety of the truck for such a long drive. Even worse, the cargo box leaked during rain, allowing water to get inside the truck and soak several of my moving boxes. Among the items damaged were law school books that cost approximately $200+ each, along with other personal belongings.Between the mechanical issues, safety concerns, and property damage caused by a leaking cargo area, this rental created significant stress and financial loss during my move. I am extremely disappointed that a truck in this condition was rented out for a long-distance trip. I hope U-Haul takes responsibility for the damages to my belongings and the condition of the vehicle.

Brandon is the manager here and he is top notch. He went out of his way to make sure I was…read moresatisfied. The facility is clean with true climate control. I also like the covered entry.

It's now been a year that I called Life Storage (now renamed to Extra Space Storage) and spoke with…read moreBrandon about my needs. He's been there for me every step of the way and continues to provide amazing customer service. 11/26/2024 Update: I just moved my stuff out of storage in an effort to finally get rid of most of it. Getting stuff in and out of this facility is a breeze. They have 2 elevators and an actual covered parking garage. Leaving is bittersweet, because I've enjoyed my interactions with Brandon. Brandon is what makes this storage facility special. You can absolutely depend on him. I know I'll be back one day.

I had purchased a storage unit at AMPLE STORAGE in APEX,NC for a couple of years and never had one…read moreproblem. The office staff representative Ms Betty is 'GREAT!' I truly look forward to see and talking with Betty. Very personable, professional, and very helpful. I like that they spray to help keep bugs out of your stored belongings.

I moved out of my house in July 2020, so I needed somewhere to keep my things before I found my…read morenext apartment because, due to COVID, I had been laid off and staying with my family in Greensboro to save some money. Ample Storage Center is SUPER close to my old house and by I-40 so it was SUPER convenient having to go back and forth moving everything in. My boyfriend took care of all of the paperwork and setting up the storage unit but I helped move the things in. The cost of the unit was $35 a month which is reasonable but for some reason, we got charged $55 for our last month. Mind you, we had one of (if not the) smallest A/C units available on an upper level. The property itself seemed pretty new, clean, and well taken care of. There is a gate with a #### passcode, security cameras all around, and the facility (inside and outside) is well lit. They have hand trucks and hand carts inside the facility which helped speed up the moving process a lot and the elevator is really large so moving big things is a breeze. Fast forward a couple of months later, and I got a new job. The time finally came to house-hunt and retrieve my items from the storage unit. As we emptied our unit, and to our dismay, we noticed that several (!!) of our belongings had sustained some sort of water damage while they were stored here. Including a one-of-a-kind poster, some documents, a mattress, pillows, etc. I wish I had itemized all of the items that had been damaged because this was definitely upsetting to me. We cancelled our account with Ample Storage in September 2020 because we had no use for it anymore. One downside is that our unit's rent for the following month came out the day before we needed to take everything out so we paid for an extra month to store nothing - but that was no one's fault. Overall, this isn't a terrible option and I did feel safe going to, and leaving from the facility. I am pretty upset about the damaged items, though, since we had to throw some things away. I probably wouldn't recommend this business because of that reason. Who would want to store their things somewhere where they'll become damaged?!

Really happy with my moving experience. These guys are hard workers. Chris and Matt did a great job…read moreprotecting my furniture and packed the truck like a perfect tetris game. I have a lot of expensive furniture and all arrived with no damage. I would definitely hire again

the business owner is a responsible guy with a work ethic. But be sure to inquire regarding which…read moreemployees are on your job. I got the one that refused to use the service elevator- literally refused. If you are in a building with a requirement that you use service elevators, I encourage you to let Chris know up front.