Dre helped me with my storage unit. He was helpful and quick to my questions. Need more workers…read morelike him.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 2401 S Wilmington St is no exception. Our Raleigh storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near S Wilmington St and S Saunders St, we're trusted by neighbors in Hertford Village, Parkland, Biltmore Hills, Caraleigh, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

We've stored stuff here for 15 years and have been very happy with the service. Yesterday, I forgot…read moreour code, and Chris was extremely helpful! I felt I got the service I needed AND he went through the protocols to ensure I wasn't a crazy rando person trying to steal stuff. Above and beyond service. I felt helped quickly, AND I feel my stuff is safe. I HIGHly recommend!

James and Kyara for the win!! I shopped around for storage places in the area and these two have…read morewinning attitudes and totally professional behavior, which won me over to become a customer there. You can go to a lot of storage places having said that the people make such a huge difference. They talked me through every detail and made my experience super smooth and easy. They are a credit to Storage King, and the facility and location are solid too.

This was our 3rd time in 5 years to use AMS Moving. Four gentlemen moved a lot,…read moredisassemble/reassembled, wrapped/unwrapped, took trash with them.

I would not recommend anyone to use this company. They moved very slow and I had to instruct them…read morehow to pack the truck we provided and had to strap it in myself. Also by the end it was roughly 300$ more than what I was quoted for and I helped move stuff because they were moving slow. It came out to roughly $700 to move one room.

They took two full days to make the move. They originally gave estimate for one day but we ended up…read morepaying more than estimate. It caused us some inconvenience when they said they won't be able to unload and unpack same day. So we spent the night without any furniture, clothes, or anything for the kitchen. As it was all stored overnight in their truck. The crew of 6 were friendly, did their work and hustled. They were responsive to our needs and always polite. We appreciated that. However what didn't work well for us is that we lost a cabinet in the move that they dropped and it got damaged! Post the move we also spotted a few prominent damages to our furniture like a full chip off our brand new mango wood breakfast table, a rip near the leg of our living room loveseat. Chips off night stands. And skid marks near the door trimming and hardwood Floors. The prominent one was the sliding door new closet cabinet that we just cannot use because of the crack and breakage at the top and back entirely. They need to take better care with the move especially when the crew changes hands to finish the job. And if you're considering them make sure you double check and verify how long will it take and cost upfront. We were told one thing and what ended up happening was different.

Very unhappy with this experience. Movers should either be fast or cheap. All my sons was slow and…read moreexpensive. I had a two bedroom apartment to move 12 miles. The entire thing took almost 9 hours and cost close to $2500 (after I had to argue for a discount to unwrap the things myself). I was promised a fast move when I signed up for an third crew member. No one discussed budgetary constraints with me before this move or a not-to-exceed number. They charged $50 for a piece of cardboard on top of a table. Crew members were extremely slow and standing around for much of the move out until I asked them to finish by a certain time. I even loaded up two cars myself and moved the last load off the elevator alone. I went with All My Sons because I needed availability on short notice, but I regret this choice.

Scheduled a hitch to be installed. Drove 30 minutes. Right on time. The worker at the desk said…read morethe tech isn't in until Monday. She was very nice but clearly nothing she could do about it. Won't bother making an appointment there again.

I had a terrible experience renting a truck from U-Haul for a one-way move from Raleigh to…read moreKissimmee and the condition of the truck was completely unacceptable. Shortly after picking up the vehicle, I discovered the radiator reservoir hose was broken, which forced me to stop and repair it myself just to safely continue the trip. A rental truck intended for a long interstate drive should never leave the lot with an issue like that. The steering wheel was not straight, indicating a possible alignment issue, and the front left wheel bearing was leaking lubrication, which caused constant noise and made me question the safety of the truck for such a long drive. Even worse, the cargo box leaked during rain, allowing water to get inside the truck and soak several of my moving boxes. Among the items damaged were law school books that cost approximately $200+ each, along with other personal belongings.Between the mechanical issues, safety concerns, and property damage caused by a leaking cargo area, this rental created significant stress and financial loss during my move. I am extremely disappointed that a truck in this condition was rented out for a long-distance trip. I hope U-Haul takes responsibility for the damages to my belongings and the condition of the vehicle.

Brandon is the manager here and he is top notch. He went out of his way to make sure I was…read moresatisfied. The facility is clean with true climate control. I also like the covered entry.

It's now been a year that I called Life Storage (now renamed to Extra Space Storage) and spoke with…read moreBrandon about my needs. He's been there for me every step of the way and continues to provide amazing customer service. 11/26/2024 Update: I just moved my stuff out of storage in an effort to finally get rid of most of it. Getting stuff in and out of this facility is a breeze. They have 2 elevators and an actual covered parking garage. Leaving is bittersweet, because I've enjoyed my interactions with Brandon. Brandon is what makes this storage facility special. You can absolutely depend on him. I know I'll be back one day.