I was under a mass amount of stress when I suddenly had to move everything I owned into storage and leave town for a few months-I have no idea what I would have done or if I would have still ended up owning all my belongings if it weren't for the wonderful NORETA MENDEZ at SALINAS EXTRA SPACE STORAGE in Salinas ca (!!!) shes been so awesome and helpful. I cant say enough nice things about doing business with her-she is on top of things, helpful, available at extended hours as far as most storages go-she is willing to work with you and seems like a dedicated person on site, plus the place is always super clean!! I want to thank noreta for showing my mom and I that good sweet decent ppl still exist out there you made our lives a million times easier and made my day for sure:) im very happy to say my things are still stored with her there and I have no desire to use anyone else for my storage needs! read more

The facility is OK, no complaints about that, but you should realize the cost will go up after a couple of months. The rate you pay the first month will go up to almost double in a couple of months. After you have moved in you will learn the rent goes up. You're OK for the first three months, but after that, if you were paying $300, now it will cost you over $500. They know how difficult it is to move, so they take advantage of that. I'm sure it's good for their profits, but wrong to do to your customers, in my opinion. read more

So, I had to move my mom out of her place and needed a storage unit in the meantime. I just received a small sealed postcard that they are doubling the price. I called as to why they are doubling their price. I was stated by their associate that it is within their purview to raise prices at any point. $86 dollars to $161 dollars. When I asked why they are basically doubling it? I was met with a very friendly response of, "because we can!" DO NOT USE THIS BUSINESS I have already reported them to the Better Business Bureau read more

excellent customer service. the manager helped me on her day off and got me into a unit asap

Noreta and jose will take good care and help with all your storage needs so there's nothing to worry about here

Great facilities and on site service. However, there is a bait and switch tactic happening. After 4 months my 5 x 10 went from $105 to $190. This term allowing the to do so is on lease but buried, not pointed out upfront by the online sales people, and of course, the increase is not reasonable. They say it's based on market rates and availability but they still advertise the same "bait" rate for new takers so the market and availability is different if you're a new customer? I think not. Classic ....Bait n Switch. read more

I came from a mouse infested storage facility, luckily i had my property double wrapped and in containers, just a lot of mouse droppings all around very discuss ting. I'm out of here security storage. read more

Excellent & friendly service! They were helpful & the location was good for us. Did have increases twice, but that is probably common.

Noreta is the best, and is always helpful. The facility is clean, safe, and I appreciate the on site staff that is aware of all that goes on in the property. read more

Very nice place and Loretta is very nice and friendly. Our trailer been parked there since 2019 and we had no issues. read more

Noreta is great I highly recommend her and extra space because they have the best and clean area

311 Rossi St is the best place in town, clean, vivid & beautiful. Noreta is very kind and sweet, she made my transition uplifting & amazing. Look forward to seeing her when I go in & out read more

Extra Space Storage - Self Storage Near Me - Salinas, California

Noretta was a great help. Had to check on inventory for a work storage space and she helped out and made everything easy.

The manager was very courteous & professional. Her name was Loretta. I helped my brother downsize his storage unit. I definitely recommend Extra Space Storage for all your safekeepings & memorable belongings. Lots of storage units available. Very clean area overall with Loretta patrolling the facilities in her golf cart. read more

If I could give 1 star I would. The manager Noretta is very rude and does not play by the Extra Space Storage rules. On one occasion she offered to sell a customers unit to a friend of mine because the customer had not paid rent. This is definitely not lawful and very bad morals as well! I would not recommend this storage facility. Trust me your better off at another! read more

noretta is amazing and very helpful please come see her when you need storage they are clean and keep up with cleanliness

Yeah forgot to put that, I lost around $3,000 dollars worth of new furniture value last year of inventory because of the rat infestation they have there!!!!!worst mistake I made last year read more

I came to this facility on 01/25/20 because of all of the wonderful reviews I saw online. People were right. Ms. Noreta Mendez handled the transaction so fast and efficiently with professionalism and respect. Noreta also showed me the unit, how to open it and how to operate the lock. It is very unusual to see someone so eager to try in helping a customer with their needs. She made me feel very comfortable. And by the way, the facility was so immaculate clean inside and out. In my personal opinion, Ms. Noreta Mendez deserves more than five stars. If anyone is looking for great storage with easy access you need to check this place 311 W. Rossi ST in Salinas. read more

Upon arrival Ms. Noreta Mendez exceeded customer service at Extra Space Storage with outstanding, clearly efficient and even vital information about the proper storage of my husband trailer. The best rate in town for storing a large recreational vehicle. The transaction of creating an account was expedient thanks to Ms. Mendez. The walk through was more than acceptably professional, by far maintained clean and orderly allowing us to make our choice of reserving our storage unite space today, without a doubt. Delighted by the speedy customer service and amazing conditions of the space of course without any hesitation my husband and I chose Extra Space Storage to secure our family trailer. Thanks again for the thoughtful service Ms.Mendez my husband Jose and I thank you kindly. Family friendly read more

I had the delight of working with your manager, Noretta. She went above and beyond by quickly cleaning a unit that was just vacated. It was spotless and expertly sealed to keep out moisture and creatures. She's such an energetic and fun lady with a big heart. I hope to see her on the hiking trails. This facility is impeccable and very well run. read more

Noreta was so helpful and she was able to accommodate me so quickly! She has such great customer service skills and makes you feel like you're talking to a friend you've know for years! She will help you out and get you the best deals! I definitely recommend her! read more

I started renting a storage unit in August of 2019. Since then, I have had five rate increases with the last one being 48% from $167 to $247!!! This is price gouging. Do NOT rent with this company as they can and will raise their rates to any price they want. There appears to be no interest managing or saving their brand image... read more

Lori and the staff are friendly and helpful. I have a trailer and the space I use there is well positioned so that I don't need to back it up. Pull in forward and pull out forward on the other side. Very convenient! read more

Lori is fantastic! I felt very informed throughout the whole process and now I feel like my belongings are safe! Thank you, Lori.

What a refreshing experience! Erika has been a breath of fresh air from the moment she left a voicemail confirming my online reservation. Her cheery disposition makes you want to meet her and do business with Extra Space Storage. I am not a fan of moving, so to have such a pleasant experience made my moving stress-o-meter go down several points. The facility is clean, secure and conveniently located. The also have awesome internet deals. I would definitely recommend Extra Space Storage for your storage needs. Their customer service is the BEST! read more

Extra Space Storage is secure, conveniently located, offers great access hours and the Staff is GREAT! Highly recommend.

Love this place! Extremely clean, easily accessible and the staff is amazing. Erika Brickwood was nothing but amazing. She was extremely helpful and answered all of my questions throughly. Thank you!! read more

Great customer service, a bit expensive but no more than other locations. I liked the cleanliness of the location and manager was very informative and provided great customer service. read more

Noreta was very helpful and professional I would recommend all my associates to this facility, not only was she funny and courteous she was so upbeat and that really made my day complete 5 star rating..thank you very much Mr. Perry Ramirez read more

My experience so far is that this is a great place to store all your household things and what not. This place is clean. The manager is on site 24/7 which is a relief. Last week I had gone to my storage unit and didn't secured my unit right, well I got a phone call not long after my visit to inform me of this. That is really good that the staff checks all the units every night to make sure everyone's possessions are secured. read more

Laurie is wonderful!' She is so helpful & kind. I've had the unit at her location for nearly two years now & she's been such a delight~ always so friendly with every call to gently remind me it's time to pay! I would recommend this storage facility purely for the customer service provided by Laurie and her team! read more

Huge THANKS to Lori and the staff for getting me all set up with a great place to keep my things! They were friendly, knowledgeable and courteous to work with and I am pleased to have chosen this facility to rent from. The facility itself is very clean and well kept. I had to go at night a couple of times and the driving lanes were well lit. I purchased moving supplies as well and they were reasonably priced and just the right things to fit my needs. Keep up the great work! So glad I found this place! I would highly recommend them for anyone's storage needs! Thank you so very much!!! read more