I was selling my house and needed to reduce the clutter so I rented a storage unit at PG Self…read moreStorage. They were always kind, helpful, and keep the place in pristine clean condition. Everything went extremely well during my time there...until I sold my house and I wanted to pick up my stored possessions. They told me that I was responsible for paying each month in advance and if I vacated the unit before the end of the month they would try and re-rent it and give me back the pro rated amount, so I signed a document stating that. Then there was a wrinkle in the house sale so I kept the unit for another month, went back and vacated the unity and signed another form. What they did NOT tell me was that they have 2 forms: one gives you money back if you vacate early and they re-rent it, and another form that gives you no money back even if they do re-rent it. The second time they gave me the new no money back form without mentioning that was the case. So after being very happy for nearly a year...I left mad and totally disappointed with PG Self Storage.

I have been using PG Self Storage since 2012 and have nothing but great reviews. They accommodated…read moreme with their largest unit, then we needed to down size and we needed to go to the smallest unit and they arranged it. Each time putting me on a short waiting list making the times between the changes were acceptable. Right now Pacific Grove High School Alumni Association has a unit there. We purposely picked PG Storage because the location was convenient and it was inside with controlled temperatures. We have year books and other important papers that go back to 1888 when the high school was built. The hours to go are 7 days a week. It is NOT 24 hours but we liked that too. No body around in the evenings. Thank you PG Storage and I highly recommend others to store their treasurers there. Pacific Grove High School Alumni.

I am moving my apt into storage while waiting for another place to move. Laurie assisted me in…read morefinding a good size space 10x10. They facility is very clean. I appreciate Laurie for the time she took, showing me the options.

This company does not deserve a -5 stars. All of my goods, furniture and boxes are covered with…read moremildew and mold. This morning, I was told by the Manager: "...you are just a tenant and you think that you are more important than you are...", then hung up the phone and refused to answer when I called back. On Saturday, January 24, the Manager allowed a tenant to block all of the aisles that led from the entry door through 2 more aisles for several hours. It was impossible for any tenant to get in or out of the building with anything. In fact, the Manager allowed the tenant to block aisles for other tenants to get to their goods. 3 other tenants were equally upset with not being able to get in or out. I spoke out and asked, then demanded, that the aisle be cleared for other tenants to access their units. I called on Sunday, January 25 to complain to the Owner about the situation and the Manager's position. Same Manager, as she represents herself, answered the phone and informed me of how unimportant tenants are to the Owners. The entire situation occurred, because the Manager waived the rules for 1 unimportant tenant in prejudice to other unimportant tenants. It is expensive and not worth it.

This used to be a good company, but has gotten greedy…read more I have been renting a 10 x 10 space for over 12 years. My original manager, Monica, was wonderful, personable, and very helpful. Management was friendly and understood business. For years, I was able to pre-pay storage for the year, and in exchange get one month free discount, a deal for both of us. but corporate took that away. Prices have been going up 10% year, much higher than inflation! My monthly price went from $364 in August 2024 to $ 393 in Sept 2024, a 10% increase. Double inflation. I was just informed by phone yesterday from a ZStorage PRO manager my price will be going to $614 in the coming January 2026! THAT IS OVER 50% INCREASE IN RENT!!!! This is crazy! DO NOT RENT FROM STORAGE PRO! ordinary folks should LOOK for another company.

Adriana was incredibly helpful! She figured out our storage needs and gave us a great rate on the…read moreunit. She was clear and thorough with all the details and made the whole process so quick and easy.

Meanwhile, back at the ranch... The staff is cheerful,…read morehelpful and polite. They provide clean and safe accommodations in a professional environment. Much appreciation!

The staff is responsive and helpful and the storage units are clean and well maintained. I…read morerecommend for hassle-free, easy access storage.

I have stored at modStorage for many years now, and was at the facility the day P. Soares was…read morethere. I have never seen a grown man act like such a child in my life, the worst part is he was going and trying to get other customers engaged in his argument with a woman who was just trying to move her stuff in and very kindly asked him to wait for a moment, he would not wait and shoved his way past her. when I saw his review, I thought I should clear things up, and not only have I stored here for years, I have NEVER had mold on anything, this place is spotless and the staff is extremely professional and kind, five stars is not enough that I would give this place.

This is an awesome storage unit place. It is very well maintained. Krys, whom manages both…read morelocations in Monterey is kind, encouraging and helpful. She has truly made a semi-unpleasant thing (storage, moving all my crap) into a place I like to go! Space is clean, easy to navigate with the online app and is well priced.

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.