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    Extra Space Storage

    2.5 (2 reviews)
    Open 6:00 am - 10:00 pm

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    4 months ago

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    2 years ago

    Great customer service! The place is clean and the workers are very nice and professional. I would recommend this company to a friend.

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    Emily S.

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    FedEx Office Print & Ship Center - Work Station

    FedEx Office Print & Ship Center

    (28 reviews)

    Big shout out to the staff and Mr George from the West Coast for taking it to the next Fed Ex…read morelevel!! I called and set myself up with the right person. George buddies me by suggesting I visit the store and he could walk me through label crreation. The Fed Ex website was down for two weeks and my situation was desperate and time was running out. The expectation surpassed the experience and George walked me through setting up the label and emailing it in PDF form to my client. The rest was history. Because I have an account my tracking for the package was simplified once the package was accepted in the FedEx ecosystem. Good help is hard to find, and George was leaving support to this location because of staff shortage. His normal office is in Buckhead near Phipps Plaza. When I need help, trust I will be putting on the extra miles if necessary to connect with George. The biggest challenge and area of opportunity is Fed Ex's phone lines. They connect you to anAI source that doesn't comprehend very well when the customer needs are urgent. Instead if you don't choose the correct option which is super slim it will disconnect you. I was disconnected on at least 8 times before someone picked up the phone. Fed Ex spends tons of money on this system without keeping the needs of the customer first. Maybe this experience will render an evaluation and things will change

    Poor customer service. Manger is rude! Don't work with them because you will find out soon they…read moreare a poorly run store.

    123 Move

    123 Move

    (2 reviews)

    Guys worked their butts off for 12 hrs straight except no one wore a mask. We found when we got to…read morenew home two broken 45 inch TVs broken pure crystal ornament broken bed frame broken side table 3 frames smashed instead of emptying the fridge the wrapped it full owner agreed would empty and pack inside when at new home they dragged and scratched new floor sauce from inside everywhere and on driveway. Scratched the hell out new drive way someone was drinking because a bottle of rum was broke where they parked personal car with girlfriend inside waiting. Missing my laptop that was in living room on table cat tower was broke in half and they put in garage like didn't care. Didn't put bed together as paid for didn't put second fridge together left in garage everything from bathroom was not put in boxes but just thrown in bags grill side was bent to hell went to house neat day and saw they left a desktop computer clothes electronics . Glad we went back. They left a horrible absolute mess I had pay a company to come clean the mess up.i tried contacting owner instead being understanding he said he was at hospital and I was being negative he doesn't like negativity ( by belongings being broke is negative?) I asked him to reimburse me or insurance information he has not yet responded I now have call bank reverse payment or call a lawyer I am a business owner of a large company this is unprofessional and not how I would of handled this situation

    Hired 123 Move because the estimate came in low and the reservation was super easy. On the day of…read morethe move, 3 men came with a truck. They worked hard but were not careful. When we got to my new home and they unloaded, one dining room chair leg was broken and 2 other chairs were very scraped. A small waste basket that I brought back from Florence, Italy, was destroyed. Also, the final bill came in higher than I expected. When I contacted the office and the person through whom I had made the reservation, Alan, he was rude and told me to send pictures. I did but have not heard back from him. When I call the office, phone goes directly into voicemail and I leave messages, but no one calls me back. I have been trying to reach him for 26 days! I would never, ever, use them or recommend them to anyone.

    Custom Boxes Inc

    Custom Boxes Inc

    (5 reviews)

    I won't be able to explain my full animosity and frustration with Emenac Packaging in one review…read morepost. However, my hope is that anyone who reads this review will stay far away from this company and will look elsewhere for packaging needs. You will waste an unbelievable amount of time, energy and life speaking with Harry (CEO), Mark (Sales Rep), Nathan (Sales Rep) and company. The process of fulfilling my order with this company took 5 weeks longer than it was supposed to and lost my company thousands of dollars of business in the process. We didn't have any boxes to sell our product in. In the process of fulfilling my order, I sent over 25 emails with Mark (sales rep) and he forgot who I was two times. This was after I had paid for the completion of the boxes in advanced. I had to reintroduce myself. After delaying my company 5 extra weeks, and losing my company thousands of dollars and sales, Harry (the CEO with decision-making power), told me all he could do was send an extra 100 boxes the next time I placed an order. There is not a chance I will ever work with this company again.

    DO NOT TRUST THIS COMPANY!!!! PRICE GAUGING AND UNETHICAL PRACTICES!!! I READ reviews for this…read morecompany on another site that turned out to be fraudulent, so I decided to add them on Yelp. All the positive reviews are on the same dates. Also, the influx of positive reviews come after a bad review is left. Major red flag that I wish i would've noticed before i gave them my money. Furthermore, this company is located in Pakistan, not Irvine, CA. The address listed in there profile is to a virtual office they pay $25/month for. The lies start before you even pick up the phone to call them! Now on to my experience with Emenac. It starts off great and they're beyond accommodating BEFORE they have your money. I chose to use them because they claim to be based in the US, however, they are not. They have a business address here, but they are in Pakistan, the person you're working with is in Pakistan and the products are shipped from Pakistan. Because I didn't want to deal with importing from China, I assumed a US company would be my best bet. They claim to be in US, but are not. They claim free shipping, but you'd still be paying half what they quote you for production and importing from China. They also try to discourage you from ordering samples with ridiculous sample costs so that you end up stuck with a subpar product. I found this out after the fact. I should have done my due diligence, and i hope i can encourage someone else to do theirs. So, I agree to a price with them for custom shipping boxes, send them my artwork and then I ask them to hold off on shipping until I get my new artwork. They agreed and had no issues with this. They told me they had not started printing my boxes. Once i receive my updated artwork for the 2 boxes i already ordered and asked them for quotes on 4 additional boxes, this is where all the problems started. I'd received an email from them for 25% off boxes that i forwarded to my representative and informed her i'd like to apply this to my additional 4 boxes i want to add to my order. She came back with prices that were way higher than my first quotes. I asked her about the 25% off and she said the email should have said 2 - 25% off. 2%???? REALLY?! What am i going to do with 2%?! And even still, why are the prices HIGHER you've applied a 2% discount? She said the 25% was a marketing error, and i informed her that good customer service would be to honor that error. She refused and i moved on from that issue. So once i realized that the boxes they were going to print for me would not match my other boxes, I decided to get other products from them. I requested quotes, received there ridiculous prices, and was still going to move forward instead of requesting a refund. I requested custom rigid set up gift boxes that they claimed they could do, agreed to their gauged prices, but once they sent me pictures of samples i saw it wasn't what i requested. They tried to convince me the boxes would be nice and just fine. For $5/box, it needs to be what i want! So i follow up to see if this is something they can produce, and they tell me they can but i need to increase my minimums and now the price is $10 - $15. They literally make stuff up as they go. How can the price be $10 - 15 when you have the measurements? That's a big difference in price per box. So now i need to order $15,000 in gift boxes or you won't print them? The same box is $6/box elsewhere. So at this point, I'd had it with the ridiculous antics. It's clear they have no desire to do the right thing by their customers. I requested a refund and then they tell me they have to see how much costs were incurred from the initial boxes that i cancelled printing on. Earlier they'd told me they didn't start printing, and now all of a sudden they incurred costs. So I'm supposed to wait for them to make up some numbers so that they can keep all my money instead of refunding me??? What a joke! They don't respond to emails once they have your money. I have to call them to follow up on everything. Every time i call, the representative (now I'm working with 2 different people), are out to lunch. No matter what time of day, they're out to lunch or just back from lunch so this is their excuse for not getting back to you. Once i called the rep was out to lunch and 4 hours later the same day she's on her way to lunch...what?! Keep your lies together! Furthermore, they are very vague on the shipped and to your door date. They don't want to tell you they're in Pakistan, so they claim it gets to you in 7 - 9 days. That's actually when it's shipped from Pakistan. That's not when it will arrive to you. Also, you can't file a complaint with the BBB because they're not based in the US. Some companies want customers for a lifetime and some want to get what they can get out of you and then scam the next person/business. SAVE YOURSELF TIME, MONEY AND STRESS AND DON'T USE EMENAC! THEY ARE THE DEFINITION OF UNETHICAL.

    Extra Space Storage - selfstorage - Updated May 2026

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