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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Pack & Load Services - The reason the door couldn't open or close

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    I was quite impressed with the efficiency of the POD packing aspect of my move. I could not…read morebelieve my eyes when I saw how much was loaded into 1 POD; it was like a Tetris game. Three men arrived for the loading and it was completed in three hours. Naturally, I requested the same crew for the unload at my new house. When only two people showed up, I knew this would not be good. I have very big, heavy pieces that were overpowering for only 2 men. My wall unit was not properly assembled as it was not possible to accomplish with only 2 men. I called Pack and Load to request remediation. I requested 3 men to come back to my home and assemble my wall unit, that it may be used. The pieces were not tight enough to place anything on the main shelf. I was told that management would be made aware of the situation and get back to me. After multiple calls, no response to my request was ever received. I contacted the team leader for the men that did my load and unload as he has his own company and gave me his card. Money Movers, did not return my call for help either. I'm a disabled, widowed senior who had to hire a handy man to fix the issues created by Pack and Load. Use this company wisely.

    so much damaged furniture. The guys that packed me up did not bring the supplies they were supposed…read moreto bring that I was charged for. the three guys that unloaded did horrible one of them just let one of my end tables dropped to the ground the side of it is shredded. furniture broke. My sofa is all scuffed up. it had rained, and they allowed my California king mattress to get into a mud puddle. I would not recommend them to anybody. It was horrible.

    Hide-Away Storage

    Hide-Away Storage

    (7 reviews)

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    WOW! What a facility! And Scott and Bruce rock! Hide Away storage is the largest and cleanest…read morestorage property I've ever seen ( and this comes from a perpetual gypsy!) Also great rates and online specials. It's super convenient to Brandon and Tampa (worth the trip) and the customer service is amazing! Bruce and Scott excel at customer service, making sure that you have the correct size unit for your needs, etc.And so friendly and professional too! Did I mention the fresh baked cookies or complimentary COLD water, after all the schlepping? They also are a U-Haul facility, offer various size boxes, locks and other items for your move. Personally I've used other YELP recommended storage facilities in Tampa that were fine, but I didn't know what I was missing until I came here. Check them out, you won't be disappointed!

    Virgil A. This is not about the storage facility…read morecleanliness. This is about how you are getting ripoff through rate increases. I've been renting a unit from them since August 2020 and "YES" they do have you sign a contract. The rate increases that I have had over the last 29 months has been a total ripoff. I am paying more now then a person would if he or she would come in and rent a new unit the same size as mind. When confronting the management concerning the outrageous rate increase over the 29 month period I was told to simply "move out the unit and go get a family members to sign for a new unit." The management will lie and say its every 8 to 14 months but the increases are computer generated every 5 to 6 months. They get you by advertising the low rental unit prices. Then you are hit with those outrageous rate increases. That's where they make their money.

    Extra Space Storage - selfstorage - Updated July 2026

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