I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.

If you're looking for boxes for a move - personal or business - you cannot do better than ABC Box…read morehere in Baltimore. Lowest prices are a given and what sets them apart is the friendly service. We ordered a set of boxes on line yesterday evening and the order was ready this morning. Pulled up, found the office, loaded the boxes, had a nice chat, and left. Super easy, super friendly, unbeatable prices.

ABC Box is a treasure. Massive warehouse with every kind of box you can imagine for moving and/or…read moreshipping supplies. Service with a smile.

Josh & DeShawn were absolutely phenomenal! They arrived with their 26 foot truck and position it…read morejust how they needed it for easy access. They did a walk-through of all the packed rooms and assessed exactly what item were going and how they were going to load it. Then they got to work! Josh was careful to note just what boxes were considered the most fragile and the ones that did not or could not be crushed; he also considered my packing/moving job to be just as much a priority to him as it was me! Upon arriving at the storage facility Josh and DeShawn were careful to pack the unit in such a way that everything that came out of a 26 foot truck could fit into a 10 x 20 unit and they were still careful not to crush or break anything! These are the guys you need to pick when you need help moving, as they will get it done correctly! Moving Day Pros are professional, courteous and affordable; but more importantly, they come when they say they're going to come and they get the job done!

Josh and his crew were so professional. Showed up on time, packed carefully and we experienced a…read morewonderful move from No Stafford to Lame Anna. Genuinely recommend Josh to do your move!

I have used Abba and his crew three times now, and about to schedule a fourth. I won't use anyone…read moreelse for a local move. They are super efficient and wrap items really well. Even though for my most recent move I called at the last minute (my dad passed and we needed to get his things out of the expensive assistive living and into storage), both Kate in the office and Abba worked miracles to fit us in for which I am so thankful. And everything was treated with utmost care.

BonzaMovers helped me about a week ago and I was SO pleased. Three super friendly people came to…read morehelp me and seemed to work very efficiently. I didn't even need to tell them where to park! They handled so much - from wrapping up my furniture to grabbing boxes. Abba was super communicative and very nice. My reason for docking one star is purely price-point. They were not the cheapest (although also not the MOST expensive). I was quoted and was expecting them to take about 2 hours (as I was moving into a studio, I had a good amount of stuff but I didn't think TOO much), but it took about 3.5 hours. With tip, the total was about $600 which was more than I planned. I am still SOOO glad I went with them and wouldn't have had it any other way - hiring movers was the best decision I could have made!

Secutity Public Storage in Bethesda definitely has to be the best run business in the storage…read moreindustry. The facilities are state-of-the-art, they have a wide variety of sizes and options to accommodate any potential customer, and they have an on-site store with an outstanding selection of moving and storage related items to help pack, organize, protect and secure your belongings. And last but not least, a special mention should go to the staff. They are friendly, knowledgeable, helpful, and even charming. This place rightfully deserves the top possible review rating.

I'm so happy I chose Security Public Storage! The staff is super friendly and always willing to…read morehelp. The place is spotless, easy to access, and I feel 100% confident storing my belongings here. The security is excellent and the on-site managers really make a difference. Great experience -- thank you SPS team!

I originally rented a Uhaul from the Fairfax Boulevard location. Uhaul should consider cancelling…read moreits contract with this provider. The provider was absolutely unprofessional and led to costing me hundreds of additional dollars in my move, which is completely unacceptable. I had rented a uhaul, provided my credit card and the provider decided, without telling me he was going to rent my uhaul to someone else, that he was going to rent my reserved uhaul to another person. The provider had NO remorse for doing this to me. This happened on the DAY of my move. It led to me having to reserve a smaller truck, which meant I needed to do multiple trips, pay for many additional miles because the reservation location was farther away and cause me so much additional stress during a move that was already stressful during the holidays. In my opinion, Uhaul should reimburse me for the additional cost due to their providers bad judgement and inappropriate conduct.

Very poor customer service. Rude and short with customers. Trash was left in uhaul when received…read morethe keys. Get a uhaul from another location, this location is poor. I wish I could leave less than one star...

DJ was extremely helpful when I had questions about a recent increase in my bill. They took the…read moretime to explain what was going on and helped get the rate lowered, which I really appreciated. Great customer service-- thank you for taking the time to help!

Another great experience at the U Street location! The team there is truly amazing. I walked right…read morein and was assisted immediately. The app is definitely a game changer, and makes the entire experience so much smoother and more enjoyable. Special thanks to Charles, Tiffany, and Aniya for being super helpful today and every time I've needed assistance!

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.