I've had a po box for YEARS! they are helpful all the time! :) even when shipping can be a pain…read morethey sit there and try to figure it out even when we are both frustrated because technology is great until its not! lol

I received a package that had my address, but the wrong name. There is a common scam where someone…read moreuses your address, you give them the package because neighbors help neighbors, and you receive a bill later (if this happens to you please keep close watch over your banking accounts). The package says it's from Fedex, but there's some UPS info as well and the format doesn't really match either based on my experience in shipping. I plugged in all the tracking numbers with both logistics companies and they stated it wasn't theirs. Knowing that I reached out to the number for the shipper, Postal Connections, and spoke with Sherry. She asked for my name and number so she could research and get back to me - totally valid! A little while later I received a phone call from the intended recipient asking if she could pick it up. Which is a hard no, I want this tracked and I'm happy to do a RTS. So, Sherry shared my personal information with a random person that may or may not be a scammer. This person cleary has my phone number now, may or may not have my address, and I'm going to have to take extra time out of my day to figure out how to get this package RTS ASAP. To say that I'm displeased would be a serious understatement.

We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

So, I admittedly have not used Northwest for storage, but I wanted to write about an experience…read morewith manager Steve Weir. One morning recently, I opened my front door and there stood Steve, holding my wallet in his hand. Somehow, my wallet ended up on the street near his business and someone had turned it in to him. Steve took the time to drive it over to me several miles away. He wanted no reward, and just said he was glad he could get it back in my hands. Thank you Steve!! Best to you...your customers are lucky to have you!! I will certainly be choosing you and Northwest Vancouver for my storage needs!

The best ever. Clean, great rates, and wonderful staff. No administrative fees , you don't have to…read morepurchase insurance if you already have homeowners/renters insurance, and you can provide your own lock or buy one from them at a very reasonable price. Juliana, the Saturday admin, is informative, professional, and so very helpful. Thank you, Juliana!

Fantastic job by NWSS! The owner was super responsive - and stopped by for a quick estimate shortly…read moreafter connecting. Beat moving deal out of all the companies we talked with. They were professional, reliable, fast, and thorough. Couldn't recommend a better moving company. Thanks you guys (:

We used NWSS Moving and Delivery yesterday to move my mother in law into a senior living community…read more We were so happy with every aspect of these guys!! Great communication, friendly, professional, patient with our dumb questions and requests, extremely careful with mom's antique furniture and collectibles, super speedy and efficient and even rearranged a couple large pieces that were staying at our house that were too heavy for us to move. Byron and his crew, Julio and Erick , are all really great guys and work their butts off to get your belongings safely and speedily to the destination at an amazingly fair price! Thanks NWSS Moving and Delivery!!

We told them the size of the apartment but they brought a truck that was too small. Then they tried…read moreto get a bigger truck. Finally, they used the smaller one anyway. We paid for the time to figure that out plus one more mover added 45 mins later. They were quick, but clearly, 2 of the 3 movers had little experience and were really not up for the heavy lifting. They rushed through everything and were reluctant to put things anywhere but the garage. To be honest, I did not WANT them bringing more into the house because they were getting careless. In the end, we had A LOT of broken items. We had a number of heirlooms that were shattered, not cracked, shattered. They even managed to completely shatter an entire case of glass jars that were still in their original box, as safe as could be possible. This only could have happened if a stack of boxes fell over in the truck. I moved 4 houses this year already. These were the most inexperienced and least customer focused as well as the most costly yet.

Great movers who are hard working, respectful and have good attitudes…read more They have EV trucks too which is cool! Shoutout to Dominique, Josh and Alexius (I believe that is their names)!!

Zero stars. Do not hire. They do not "pack" anything. They do not know how…read more We hired 3 packers today for six hours, they "finished" in less than 3 hours and we are now left with a horrible mess that the loaders cannot load as packed. Who will fix their terrible "work" before the loaders come to move these boxes? There is no time :( They made more work for us, despite us telling them we are ill and this move is an emergency medical move. THEY REFUSED TO LISTEN TO ME AND WOULD ONLY LISTEN TO MY HUSBAND. I HIRED THEM TOO, I AM PAYING THEM TOO, THIS IS MY STUFF THEY PACKED TODAY TOO. Nope, the "little lady" was told they only know how to work one way. This meant that our plan of my husband being on the main floor to direct and help, and me being on the lower floor to direct and help, was not possible. They do not work with you, they work against you. So I will tell you that their one way of "working" is to sweep everything into huge boxes, they do not PACK. What you will be treated to are things like: Example 1: boxes like a 3-foot tall wardrobe box filled to the top with all bathroom items dumped in together, open pump bottles of lotion mixed with digital electronic items, soap, tweezers, toothbrush, everything from every nook dumped into one 3ft tall wardrobe box. Example 2: in packing your family's camping / outdoor gear, they will literally pack the little green canisters of camping propane in with your gear. They DO NOT HAVE ANY IDEA OF WHAT CAN DESTROY ALL OF YOUR BELONGINGS OR WHAT SHOULD NOT OR CANNOT GO INTO THE SAME BOX, OR WHAT CANNOT BE SHIPPED AT ALL. Example 3: Do not bother buying and showing them the flat screen monitor static sleeve covers and Flat Screen Monitor boxes for that purpose, marked TV and FRAGILE, so that the loaders will load and handle your monitors appropriately -- they will respond with nonsense that for them to pack flat screen monitors in boxes they'd have to take the monitors back to their company. They will not use your expensive packing materials for your monitors, THEY WILL REFUSE. Then they will tape one medium-weight moving blanket around a Flat Screen monitor and say it is optimal packing...even though the loaders and movers and unloaders won't know what it is or that it is fragile, so they will have no way of knowing how to handle the item appropriately. You will end up like us, using time and effort you don't have to untape their so-called "work" to then pack your fragile expensive items in your own specialty boxes yourself, because they refuse to do their job. They told us ahead of time they would use our boxes. THEY WILL DEFINITELY ENCLOSE EVERYTHING IN CARDBOARD, BUT THEY CANNOT PACK. They will refuse any suggestion or direction from their "clients," they will lord over you and make a mess of your things. DO NOT HIRE THIS OUTFIT. It would take new packers at least 5 times longer to undo and redo what they were actually hired to do in the first place. We do not have time, unfortunately. Do not invite this nightmare into your cross-country medical move to save your life (hopefully - fingers crossed). They do not respect clients, they will not respect your things, they will make your need greater by expanding problems rather than helping eliminate them. Their attitude is contrary overall, and they act like they're doing you a favor, make more problems than they solve because they do not pack anything, then they cut out on their "job" early. When hourly workers would rather go fast to attain unpaid free time than work slowly for the six hours you hired the three of them with pay, this tells you how bad this company treats their workers. It starts at the top. Worse than hiring no one.

I recently sought packing and shipping services of the Portland location of Navis Pack & Ship. From…read moremy initial request for an estimate to ship a large framed painting to Dallas, to the email I just received confirming its safe delivery, the fellas I've communicated with have been professional, attentive, helpful, and incredibly patient with the many short-notice changes I requested. They went above and beyond to accommodate my needs and provide outstanding service. I wish I could thank the Portland Navis team in person. Having also acquired Navis' services in Denver with not a single glitch, I highly recommend Navis at any location near you. I trust them implicitly.

My two movers, (Morris and M.) were AMAZING!! Thorough, timely, careful and kind. It started to…read morerain heavily but that didn't dampen their professionalism or speed. Portland movers came recommended to me and I would recommend them to anyone, in return.

Great service from start to finish. They had a lot of boxes and furniture of mine to move from SE…read moreto NE (gives them about a 15 min "resting" period to drive from each place) and they never complained once even though my new home has stairs that they had to lug lots of boxes, a desk, a bed, and dresser up. I know this is what they get paid to do but it's grueling work and not once did any of the three men complain or even make a sigh! The service was absolutely worth the value and then some. I would highly recommend Portland Movers to anyone! Also, shout out to Natalya who made the scheduling process super easy. I called the week of my move after finally deciding it was too big a task for me to take on my own and she was able to fit me in on the day that I needed. Entire team is A+