I have been a patient of Heller Group for at least 8 years. Dentists to me are like a scary…read moreexperience It has been that way since I was a child. After having been a patient for less than a year I found myself not as scared and actually willing to come to the appointment. A big improvement for me. Their work is excellent and entire staff is very professional in the approach and delivery of service. I highly recommend them for folks like me and the brave dental patients out there

I felt that the service was rushed. No one introduced themselves so with masks it was tough to tell…read morewho the doctor was as she entered behind me through the door. Then I had a root canal and the majority of it was done by a technician. She had a tough time getting the dam off of the tooth and basically just pulled and pulled until it let loose. Seems like it's a money machine with very little regard to the customers. That is my experience. I'm sure that others find them perfectly fine.

Dr Kenney is very knowledgeable and does it all! He keeps you in the "know" step by step in…read moreprocedures large and small. I've had a lot of work done within just this year. I feel very comfortable going there and so should everyone. His staff ranging from the front desk, office manager, dental assistants and hygienists are top notch. I like them all. Thank you all!

I had my initial evaluation and X-rays done on October 10th. I was told I needed a dental cleaning…read moreand a significant amount of additional work, and that treatment could begin as soon as my cleaning was completed. That's where everything started to go downhill. It took until January 19th just to get in for the first half of my cleaning--yes, they only clean one half of your mouth at a time. The hygenist did a good job. Then it took until March 24th to schedule the second half. When I showed up on time for that appointment, I was told my X-rays had expired and I would need a new set for insurance reimbursement. Completely unacceptable. On top of that, my appointments were canceled multiple times, and I kept getting strung along with delays. At one point, they even tried to blame me for cancellations that were clearly on their end. Now, nearly six months later, I still haven't received any actual dental treatment, and I'm being told I may need another round of X-rays. Meanwhile, my dental health has only gotten worse. If you're okay with endless delays, rude communication, and zero accountability, this might be the place for you. Otherwise, I would strongly recommend going elsewhere.

I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

I've never had to pay anything for a routine check up and cleaning before coming to this place a…read morefew years ago because my insurance changed. It's always a surprise when you get a bill from this place. It always feels like a money grab like they're trying to sell you something not needed. The dentist doesn't like my silver fillings and last year's appointment she said they all had to come out and she didn't even examine my teeth. My last appointment she said I have some silver fillings that "may" crack and I'd need a crown. I was asked if I wanted to schedule that. I said no. Checking out the woman at the desk mentioned crowns and I told her I wasn't getting any. She said she could get an estimate. I said no. This place is such a money grab. I do not recommend this place

Google review summary 5…read more4 3 2 1 4.7 (314) Reviews All cleaning26 office26 feel17 questions12 +6 Sort by Most relevant Newest Highest Lowest Lisa J Local Guide·56 reviews·25 photos I have been going to this office on and off for a few years and aside from the pretty high prices (despite TWO types of insurance) have found it to be decent enough and Dr. Fabey an affable person and good dentist. This past Friday I had an ... More Gabriella Liberatore 10 reviews a month ago I really enjoyed coming here until this week. I was told by the doctors I had to have a baby tooth with no adult tooth removed at a routine cleaning. That's fine. They set me up for an appointment while I was there, which was great. My ... More 1 Fabey Dental (Owner) a month ago We understand your frustration with the matter of your extraction appointment. However, the doctor made a decision based on the facts that due to the health of the tooth and the comfort of the patient it was best for you see a Specialist. Your conversation with Tara was based off of the decision of the doctor. Our Team of Doctors also conquered with the decision that was made for you to see a specialist. Our team has the patients best interest at heart. Joseph Bonasera 5 reviews a week ago New I come every three months to have my teeth cleaned and everyone Fabey Dental is fabulous. They are friendly, professional, and efficient. I have never had a problem will constantly be going back. Fabey Dental (Owner) a week ago Thank you Joseph for the wonderful review! I'm so glad to hear that you've had such a positive experience at our office. I will be sure to pass on your kind words to the team. We appreciate your continued trust in us, and we look forward to seeing you again in three months! Tanishka Dejesus 1 review 3 months ago I did not have the greatest experience at my old dentist so looking for a new dentist I was very skeptical. Fabey Dental did such a great job at making me feel valued and welcomed. My Hygienists Allison was so kind and did such a wonderful ... More Fabey Dental (Owner) 3 months ago Thank you so much for the amazing review! I'm so glad to hear that Allison and Dr. Patel made you feel valued and welcome. We strive to provide the best possible experience for our patients, and it's great to hear that we succeeded in your case. We appreciate your recommendation and look forward to seeing you again soon! Lisa J Local Guide·56 reviews·25 photos I have been going to this office on and off for a few years and aside from the pretty high prices (despite TWO types of insurance) have found it to be decent enough and Dr. Fabey an affable person and good dentist. This past Friday I had an entirely different type of experience that will cost his practice a patient. I had an appointment scheduled months in advance for Friday 10/18 at 10:30 am. I STILL HAVE THE CARD. I had received text message reminders and a phone call reminder all leading up to this appointment. I scheduled myself to work from home that day so that I could go to this appointment for what I assumed was a cleaning. Due to road construction on my way there I would say that I arrived roughly 8 or 9 minutes late. I'm going to say that this amount of time late should NOT have been a problem because when I go there I literally NEVER walk straight into the appointment. I always have to wait!! Your time is no more valuable than mine is. Also, most PROFESSIONAL businesses give a courtesy amount of time too allow people to get to the appointment. Some of us actually work for a living. But I digress... Anyway, I walk up to the desk, give the receptionist my name and she says I don't have you on my schedule for today. I said well I certainly have an appointment. She keeps looking at the screen and asking me if I'm sure and to give her my name again. She still couldn't find me. Then I showed her my text message reminder. She then gets up and walks toward the back into the office and starts engaging in conversation with other women (one was definitely a hygienist whom she asked to do a cleaning for me) because she (the hygienist) said well she's not on the schedule and she's 15 minutes late even if she was so NO I cannot see her. This was said in a nasty tone while looking in my direction. I HEARD her say this as she was standing in a doorway, casually chatting up other women. She was clearly NOT busy. I said no, "She" (meaning myself) was not 15 minutes late and if it weren't such a Scooby Doo mystery of why I'm here I could have been getting seen by now. They very nastily told me I couldn't be seen that day and that I had been removed or crossed off the schedule because I was late. You have got to be joking. I'm sure you clowns have cameras. Check them and see how late I was and don't use that as an excuse for your ineptitude and unprofessionalism. I was told I could reschedule. I said I would do no such thing since you all wasted my valuable time. Dr. Fabey, your practice is only as good as your staff.

Called several times. Sent a text. Even asked my husband to call. This happened over the course…read moreof a week plus, and nothing. I even sent a simple text "are you accepting new patients. Please let me know." All they had to do was send back a simple yes or no answer. So to be sure, I cannot really rate them based on anything but their absolute lack of response to all of our requests for a phone call. Perhaps it was for the best because I was able to then give up and locate a dental office that is hands down the best I have ever been to.

This Dental Office does not accept any Medicaid plans. Not sure why it comes up in the search. It…read moredoesn't take Medicare either unless you are explicitly paying for an added Dental coverage on your plan.

After not having a dentist for a while, I believe I have found the perfect practice. They…read morespecialize in advanced procedures such as complete dental implants while also offering routine preventative maintenance. They were quick to take me in and get me the care I needed. All the employees were very professional and very compassionate. The practice was clean, modern, and cozy and I would 100% recommend.

It is always a good experience. Shout out to Dr. Tonya. I've been treated here for years and…read moreI've always had excellent results.

Takes great care in each one of her clients. Never had issues here. My whole family has gone to her…read morefor quite a while. Overall a great, Trustworthy, and friendly dentist.

I arrived at the office for my post op follow-up and was greeted enthusiastically by the secretary…read more I waited less than 10 minutes to be taken into the office to see Dr Fanelle and then saw him within 10 minutes. Dr Fanelle was gentle, kind and thorough. He was also honest. He provided everything I needed from this visit! Thank you OMS!

Good luck getting these people to keep an appointment. They cancelled on us three times. The first…read moretwo times they texted my cell phone. The third time they DID NOT text or call my cell phone but called my land line to confirm. I didn't get it so they cancelled. I called saying we were coming in and they said to reschedule. This is like 6 MONTHS of my son - who is 18 and works ten hours a day - not getting a consult for his wisdom teeth. Thanks a lot.

You are looking at a woman who is totally terrified of dentists, caused by many bad experiences…read morewhen I was young! I broke a tooth and knew I had no choice but to bite the bullet and get it fixed! I asked a friend where I should go and this is where she led me. I had a panic attack before going and did not sleep the night before. Let me tell you that from the moment I opened the door and stepped inside I saw welcoming staff that immediately assured me that I was in good hands. The front desk staff was actually treating me like a person and not just a name on a chart! I was surprised...still terrified but comforted. I met Dr. Parsons and was immediately struck by his relaxed and friendly manner. He immediately put me at ease and was very reassuring and supportive. Nothing like I had ever experienced before! He fixed the broken tooth before I realized it was finished! It was the BEST experience I have ever had! Pain?? What pain?? There was none! I was shocked! Went back in today and the same result! I finally feel like I can handle getting my dental health back on track! I recommend them to a friend, Michelle, who broke her front tooth and is more afraid then I was. She went in two days ago and had Dr. Clark. She called me raving about her happy experience and is actually looking forward to going back next week to get other maintenance started! Unbelievable!! I recommend Bethlehem Smiles to anyone who is looking for a dentist!! Everybody here is fantastic!!

They seem to have problems and or confusion in the billing department. They canceled our dental…read moreinsurance. Surprisingly, this is the insurance that they recommended! Then when we asked if we could have a payment plan. They said no, they wanted to be paid in full. The day I went down to personally pay the debt. I found out that most of the bill had already been paid by the insurance company 5 months ago. So I paid off the bill, and told them I won't be back.