They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

Very poor customer service and prices are double than other shops. Treated my 18 year old son, who…read moreones the car, and my wife as if they had no business asking questions about service done or billing. If i had gone to pick up the car and received this kind of attitude, there would have been real problems. I don't see how business like this stay in business. Use at your own risk.​

I had nobles rotate and balance my tires. I got a call stating my lugs were hard to get off so the…read moreprice was going to change. Totally fine with me, when I show up to pick my truck up the guy tells me one of the lug bolts were missing. I called him out on it and he denied it saying it was missing already! The guys are shady and dishonest!!!

Broke down in Syracuse. Towed in sight unseen to Noble's. Of course I'm nervous but as I talked…read morearound town and friends familiar with the area I became more comfortable. They helped me find a hotel. Made me comfortable in town. Gave me a ride. Most importantly; I was towed in at 4:30pm and on the road all fixed up 1pm the next day after they made sure the car was completely safe to continue cross country. Oh...and the repair was priced very well...they totally could have hosed the outsider. Finally! They documented all the damage as this repair is falling to the dealership. Tim specifically asked not to be reviewed. Too much business (great sign of a great shop). Sorry Tim, you earned this review and every stranded traveller in need of hospitality will now be at your door. Thanks Guys!!!!!!!!

I was driving home tonight when my tire light came on. It said my driver side tire at 26 left. I…read morecontinue to drive another block it was down to 10. I was right in front of Sullivan car care and pulled in. They were closed. The bay was still open. Steve, the owner walked out. I told him what had happened. He put air in my tire and patched it for me. He would not except any form of payment. I can't express how grateful I am for his help and generosity. I would highly recommend this place. I can't say thank you enough! I appreciate it so much. Pam Angotti

These guys are great! I've walked in at least 3 times with very minor problems and they took care…read moreof me with almost no wait. Other times they've even come pick up my vehicle when I had an emergency. Everyone is friendly and I like talking to the staff here! Everyone seems very trustworthy, which is important in this type of business! Keep up the good work here!

I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!

excellent work, friendly and experienced staff. Fair honest appraisal by far less than the box body…read moreshop with equal or better quality! They even delivered my car to me!!!

I can tell you from experience you don't wanna take your vehicle to this body shop…read more The staff there they lie to you they never contact you when something's wrong or they gotta order another part. They lie and said they fix something that they haven't even touched. And I have the fax when they turn my vehicle back over to me, they told me my windshield reservoir Was replaced. I took it to the dealership because I didn't believe them where I bought my car and they said those was the original parts so stay away. If you know what's best for you don't ever ever ever never go to Chuck Taylor body shop. The father and son are liars and schemersstay away.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

They are honest. They give you the honest price up front…read more This is unheard of in most car shops. 5 stars, I'll use them as long as I'm in the Syracuse area

Always done great work, timely and reasonable pricing! The work was completed properly. They…read moreusually can get my car serviced with in a few days of calling.