Honesty, and integrity is rare and this carpet service is all the above in service, care. They do an excellent job and are very honest in discussing what is needed to care for your carpet. They give honest feed back and give quality service. read more

Excellent timely and quality service! Thank you Herbert! Service was available as soon as next day and pricing was transparent.

We have hired Extreme Carpet Care twice in the past year to clean our area rug and upholstered bar stools and both times have been extremely satisfied with the results, friendliness, and professionalism. The price was quite reasonable and they were able to schedule the service quickly. In fact, the last visit they were able to do same-day service which was very convenient. We will have no hesitant to hire this company in the future for our cleaning needs. read more

Every Time I come in my house it smells amazing all thanks too Herbert ! Thank you so much for detailing my rugs and removing all pet stains . I'm definitely calling Herbert back .. he's very professional and and on time ... 100% recommend him !! read more

My previous carpet cleaner gave me so much hassle for my carpet. Every time I would hire him for a job, he would say that my carpet would have permanent stains. Our of desperation to restore my carpet, I hired Extreme Carpet Care. They were very friendly and accommodating! Once he got to my house, he did a quick assessment and charged me a lower rate than my previous carpet cleaner. Their service was very quick and by the time he finished the stains were gone! I highly recommend Extreme Carpet Care to any one! read more

I'd called them in a pinch and my carpets were cleaned better and stayed cleaner longer than work done by Coit, Stanley, and my neighbor's Hacienda Carpet Cleaning. I used them again a year later with same results. This year the technician, (who'd provided the service both times prior) arrived and asked if I were paying $150, to which I replied that all of the other companies charged $110, though I'd pay him the $135 which I'd paid last time. He proceeded to leave stains in every room in the house. Called the company and he came out the next day spot cleaning instead of redo. Stains did not go away. I have called him personally eight times, during which one of the calls he set an appointment which was not kept. I have called the company approximately fifteen times. During the last conversation the female started to state I couldn't prove the condition in which the carpet was left after service was done, to which I replied that I had two witnesses and pictures. She was asked to set an appointment for redo, which she refused, stating she'd have owner call me, which the owner did not. This process has been going on for two months. DO NOT USE THIS COMPANY FOR ANY REASON. I am going to sue in small claims for return of my $135. read more

I have been using Herbert with Extreme Carpet Care for several years now. He is locally owned and does the work himself. I will typically call him about 1 week in advance and he shows up on time and complete's all the work he says he is going to do. Finding a good service person is sometimes challenging because of the reliability and sales aspect. Herbert has always quoted me a process and stuck to it. In the event I needed something extra to do, he would take care of it. I have tried other carpet cleaners in the last but the experience and professionalism just isn't the same. Thank you Herbert for always care of our carpet and couches. read more

DON'T USE THIS COMPANY- First off the carpet man set a 7:30A.M. appointment with me and then was over an hour late arriving. When he got here he talked my son into doing an extra deep cleaning for a few pet stains we had in the hallway, he charged an extra $100. His total fee for doing our carpeting was $373.00. I would never of paid him that much. Note: Most of my house is tile. Carpeting is in the living room, office, and bedrooms. I didn't want my furniture moved so he just was to shampoo around it. He did my carpet very quickly and only sprayed the hallway. I noticed that the suction on his vacuum as he shampooed my carpet was very poor for when my prior guy did it all the nap was lifted an my nap looked fluffy. This man did my whole home very quickly, and I noticed that the walkways, my living room, entrance into my bedrooms was dirty and the walkway around my bed still looked soiled. He had a very bad attitude and argued about everything. Rather than redo the walk ways he came back in with a spray bottle and brush. I told him that wouldn't work for it would look clean but once it dried it would still look dirty. He still proceeded to do it that way. So, we argued some more he did redo my living room and around my bed area. After he left I noticed that my carpeting in my living room and bedroom was soaking wet and it took 2 days to dry. It was like since he had to redo it he didn't suck the solution out. Also, his equipment is so poor it never lifted up any of the nap on my carpet. After it dried my carpet still looked dirty in the walkways, the hallway still had the same spots, and my office looked soiled. When I looked over my invoice he gave me I noticed he put at the bottom "Carpet worn out and 60% dingy". I couldn't believe he put that. My carpeting is not very old a little over 2 years old and had been shampooed twice by my regular guy that did a fantastic job but now is retired. Also, the chemicals he used burned our feet so I checked my dogs and their feet, stomach and chest area's were burned for they are little dogs and love to lay and roll on the carpet. Their poor little paws, chest and stomachs were all red. They also kept licking and biting their feet. NOTE: reading other peoples reviews I see they had the same problems that I had. Final Note: After about a week the spots in my hallway were back and my carpet is still spotted and soiled. My office carpeting also looked terrible. I ended up pulling out my shampooer and redoing all my carpets and rinsing and rinsing it to get out the chemicals and clean it properly. ... The dirty water that came out of my carpet was unbelievable it looked like it was never shampooed it was so dirty. read more

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