While the cleaning looks great, I have a few regrets. Before I get into that I will say the team…read morearrived in time, they were pleasant and did a good job of explaining things to us. The price was fair and the estimation was quick and easy. Again, it also looks great. I am sharing the rest so that others can prepare differently than I did. While the cleaning looks great, I have a few regrets. Before I get into that I will say the team arrived in time, they were pleasant and did a good job of explaining things to us. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. I might have planned to be away from my house for a while had I expected that. I have a chronic lung issue, so maybe I'm just overly sensitive. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently.

I have hired many, many contractors in my life. I have never experienced working with a company as…read moreunprofessional or incompetent as Superior Softwash. The estimator, Chris, came out to our home to give us a quote for: remove previous deck stain, sand the deck and prepare for new stain, stain the deck, and softwash the vinyl siding of our townhome. At no point was pressure washing discussed. I specifically sought out a softwashing company as it seemed like they understood chemical and gentler methods to treat our wood deck. Chris was extremely professional, seemed knowledgeable, and walked me through the process of the deck preparation and softwashing of our house. This deck was built 5 years ago so still relatively new, and in great condition except for some mild algal growth on the boards. Because of the great estimate process, we went with Superior Softwash's quote. It was on the higher end but I felt confident it was a great choice. It was not. The two guys that came out to work on our deck were unprofessional, not informed about the job they were actually doing, and didn't have the supplies needed. I unfortunately had to go to work and left them alone on our property. That turned out to be a huge mistake. They stripped the previous deck stain using a powerwasher on high pressure-- exclusively. There was no other method used. As a result, the wood was basically destroyed. We were left with fuzzing everywhere, deep gouges, and trenched wood. This is not damage that is easy or cheap to repair. On top of that, they made an enormous mess of our property. There is deck stain flung everywhere, including on our neighbors' homes and yards. The workers even stood on our neighbor's plastic shed and damaged their property as well. My garden was destroyed. These were not professionals trained to do this job. They didn't even really know what job they were doing. Communicating with this company was a nightmare from start to finish. The left hand never seemed to know what the right hand was doing. I have never in my life been given the runaround like I received from this company. I was blown off, ignored, and gaslit. They scheduled an appointment to "assess" the damage to my deck and they literally no-call no-showed that appointment and it still took me nearly a full day to reach someone AFTER that. After the significant damage to our valuable deck, I stopped all work on the project. For full disclosure, I ended up receiving a full refund of the deposit paid on this job. That refund was not easy to get and I fear that anyone less persistent than I was would be left completely in the cold by this company. They did not want to issue a refund and tried to ghost me repeatedly until I used the words "filing a complaint with the Maryland Home Improvement Commission". It is not nearly enough to compensate for the extensive damage done. We are now in process with a deck remediation company to try to salvage our deck but it will never be the same. At the end of this, we will be out significantly more out of pocket than if this had been done correctly in the first place. This entire experience was miserable, stressful, and ridiculous. Do yourself a favor and never, ever do business with these people. Luckily, they put up a sign in our yard that said SUPERIOR SOFTWASH in big letters so now all of our neighbors know who not to hire because anyone with eyes can see that they absolutely trashed our deck.

John is very professional. He arrives on time with a well-equipped trailer containing the…read morenecessary equipment and cleaning products for any job. He is very thorough and fair during the estimating process. He takes his time during the cleaning process and treats every house like it is his house. He is pleasant and knowledgeable. He answers any questions you may have about the process and safety of products used. I highly recommend Veterans Best Powerwashing!

The gentleman was kind, courteous, punctual, professional, and provided the service actually as…read moreagreed at the price to which we agreed. He will be my go to for junk hauling going forward, and hoping to utilize him for more of his services in the future!

Hired Christian for junk removal. He was promptly communicative. Fair price. Highly recommend!read more

For some reason, I can't only choose roofing project, but I'd hired them to do a bathroom reno…read more They were a good bit more expensive than other contractors but I felt that Amber might be excited to do it, and proceeded. Unfortunately, I would often hear back a week later to a simple question, and on at least one occasion, it was 2 weeks. Canceled after 6 months with no movement and NOTHING ordered, and there's a more complicated underlying issue with this company that I'll get into on reviews shortly, but suffice it to say they did not take responsibility for the crap communication, but instead tried to claim they thought their massive TAKE AMERICA BACK Trump banner in the office was the reason I bailed. There's a lot of reasons to bail. Just skip these guys and know you dodged a bullet.

Professional service and happy with their work. I will use them again for my next home improvement…read moreproject.

The locksmith came late. He checked the locks and had to go back to a store/warehouse to get more…read moreequipment. We eventually had to call to ask if he were coming back, it took so long! Later, I asked if he could come back to tighten the door handle that is loose as a result of the lock change. I was told that someone would call back to come out. No one ever called. Given what I initially paid and the quality of service, I can't recommend them to anyone.

We needed locks re-keyed and installed in our new condo. Bonus Locksmith was extremely prompt,…read morecourteous, and efficient. The price can't be beat. Overall I'll use them again in a heartbeat. The only thing somewhat objectionable is the way they accept payment. They don't take checks, but will take credit cards. That part is okay. Rather than having any kind of standard credit card processor,they put your card under an old fashioned set of carbon papered charge slips and rub an impression using a pen. In this day of security consciousness, that rubbed me (pardon the pun) the wrong way.