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    4 years ago

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    A R Refrigeration

    A R Refrigeration

    1.0
    (2 reviews)

    absolutely horrible experience overall. owner is very rude…read moreand unprofessiona, I highly suggest you go a differrent direction. the workers who came out seemed incompetent with their ability to get the job done, after 3 hours of "working" my business was left with more issues than what we started when I called A.R..

    This contractor (Adam Ramos, owner) came out to my home over summer 2021 to give a quote for a new…read moreAC installation. He met with my contractor and they discussed the project and when I got onsite, I met him as well. All seemed good and I received a text within a reasonable amount of time that simply said the project would be X amount. No additional details provided. We had several more contractors come out to give bids and they were significantly higher than Mr. Ramos. After all bids came in, Mr. Ramos was the best price but I wanted to compare what he included (unit size, number of supplies/returns, etc). But when I contacted Mr. Ramos to ask for a written bid, he decided instead to tell me that he wasn't going to waste any more of his time by writing up a bid. That he had so-and-so many years in the business (I believe 25 was what he said) and he didn't need my work. He told me several times to just go and take my job somewhere else. I told him there must be some misunderstanding and maybe I used the wrong words. I reiterated that I just needed something to compare what I was getting. I didn't need anything fancy just something in writing. He continued to tell me off (including stating that he didn't want to write out a bid just so I could take it to a competitor and get them to knock off $500). I was floored at his response. I would never approve a project without having everything in writing. And I could not believe that a "professional" would respond in such a way. Extremely disappointed and, at this point, I WILLINGLY will be going with a higher-priced competitor.

    Duncan Heating & Air Conditioning, Inc. & Plumbing

    Duncan Heating & Air Conditioning, Inc. & Plumbing

    3.9
    (11 reviews)

    This review is specific to Fernando, the drain technician, and doesn't reflect my overall feelings…read moreabout Duncan. I called because the washing machine draining caused a backup in a tub and toilet. Fernando came out, ran a snake, told my wife the septic was backed up, called a friend, told my wife the septic was fine (just keep adding Rid-x), ran the snake from the roof vents, replaced the flange on the toilet and reset it, and left a $589 ticket that says, "Everything is Good". Not even two full days later, the same drains were backing up when the washing machine tried to drain. Fernando didn't even make it to the house before calling to say he told my wife it was a septic problem. Yeah buddy, but you also said it wasn't a septic problem and put in writing that, "Everything is Good", so how am I supposed to know what is really going on? Fernando then told my mother-in-law that he needed to talk to me, but didn't call me directly. He left a ticket with a charge of $180, but said he wasn't going to collect - The office confirmed this was a callback situation when I talked to them, so him writing a ticket was highly unprofessional. Everything about my interaction with Fernando was less than professional, which is really disappointing because I have great experiences when Duncan send out HVAC technicians.

    Dennis and the guys are great! Gave me a good price for superior equipment and took care of…read moreswitching out the entire HVAC system in a prompt manner! Would recommend to all my family and friends without hesitation!!

    Extreme Heating & AC - hvac - Updated July 2026

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