Sean and his team are amazing, I had an appointment with them as soon as I called and within a week…read morethey met with my insurance company and had the work scheduled shortly after. They did an outstanding job not only on the service and workmanship but also in making sure the place was cleaned up after in addition to doing a few out of scope things that insurance didn't cover. Great Job and will call them for any projects I have!

I wasn't going to write a review on this company but it's really bothersome! I mean the deception…read moreand lies is unbelievable! We resently had hail storms and they came and I entertained them because I don't have any idea what to look for as far as roof issues, so the guy insisted to go up to the roof and inspect and then he came down and showed me pictures, lots of them with red circles telling me those are the damages that hail causes he assured me that my insurance will cover and I have to contact my insurance for inspection which I did, I doubted anything he says since I don't hear anyone in my neighborhood complaining about damages infact none in my neighborhood had any issues, he also told me my neighbor down the road-(he gave me the address)also had damage that they are tending which I found out it is not true and I told this roofing guy that it is not true. So the insurance adjuster came along, the roofing company wants to be here as well so they can point out the issues, I was told that they don't have any doubts that this claim can be denied as I have more damages than the other customers they had that was approved. Adjuster denied all the claims and no hail damage noted. This roofing company still insisted hail damages are visible. So they wanted to come up again and inspect, that's already been inspected 3 times. He wanted to appeal and resubmit additional pictures to my insurance. Before he come up to check the roof I talked to this guy and told him about the denial of the claim and the reason why, when he came down he told me the adjuster is right, no visible damages on my roof????? I mean, where are the red circles they've been showing me earlier?? this is a straight up lies and deception!!! But I am so glad I don't have any damages on my roof but why lie to me straight in my eyes. Oh my God. Talking about trust here. 3 people from this roofing company lied to me and the sad part is their manager came here too and saying the same thing.

Great service, beautiful job. They responded very quickly to my request , very fair price and a…read morepleasant to work with.

Erin Tuck-pointing has just finished another building for us. This is the 3rd building we used them…read moreon and STRONGLY RECOMMEND them. They do OUTSTANDING WORK for a fair price. Our buildings look like new again. Brendan the owner and his crew takes pride in their work and will go the extra mile to assure everything is done the right way. Very hard to find People/ Companies like this anymore. Norm

There was a bad hail storm that ruined my roof. Tim and Miguel came to the rescue. They were here…read moreat my house, crawling over the roof, and documenting the damage right away! Very friendly and courteous too! Together with their team they made sure everything was submitted to my insurance. I was so happy to see it was covered and could be repaired. Tim and Miguel were at my house and talking to me each step of the way. There were two more visits, the first to pick the new roof color and the second to install the roof. Overall, very quick, efficient, cost effective (my deductible only). Great work for a "great" company.

Highly recommend Great Roofing. Called John, left a message. Got back to me right away. Told him…read moreabout a few shingles that blew off my roof., John came the next day - assessed - and came the next day to repair it. He DIDN'T CHARGE ME. He didn't want me to have water damage in my house. Would call them again. Thank You John

Very great service. Amazing work. Fast and friendly. All questions answered. Couldn't be more…read morehappy with the outcome. Thanks to Mike and Jordan our insurance covered everything .

To be forewarned is to be forearmed !!!…read more If you live in the Bolingbrook/Lockport/Plainfield/Romeoville (Lakewood Falls) Area, please read this. I will keep it simple. I understand businesses are meant to make money; however, when maximizing profits on the backdrop of dishonesty becomes your business model, coupled with poor customer service and disastrous communication, then you're moving in the wrong direction. I inquired with this company sometime on June 9, 2025, about a "roof estimate." I sent them the pertinent information, and they went silent. I had to reach out again twice (my mistake) before they came and assessed my roof. Long story short, I never received an estimate. Rather, I received a contract to be represented by their public adjuster (their sister company), who told my insurance company they could not change the roof without damaging my gutter. The insurance company approved roof and gutter replacement. I did not learn about the gutter replacement until I reached out to my insurance company by the end of August, and they related to me that they had approved replacement of the roof and gutter in July. This company did not provide any documents about this until I requested the claim information and observed $13,683.59 for roof and gutter replacement, with $5,494 going to gutters alone in a townhouse . Their roof installers arrived on October 3, 2025, to replace the old roof, and not once did they damage the gutters. I liked the roof intallers and that's the reason they are getting a 2 star rating. I literally had to reach out to them twice before they replaced the gutters, more than two weeks after replacing the roof (remember, they could not change the roof without damaging the gutters ). Not only did the installers arrive past 6 p.m. on a fall night to replace gutters, I woke up the next morning to clean up after them (pictures attached). They broke my water hose and damaged the lid of one of my storage sheds. When I complained about the mess, all I recieved was a "sorry". To make all of this worse, my insurance rate went up $700+. I did not receive the roof manufacturer's warranty paperwork as promised by this company, and I am yet to receive the receipt of the last (final) payment made to them (11/24/25) despite receiving two invoices within a week and confirming with my bank this morning (12/11/2025) that the cashier's check has been deposited into an account. I pray the work they did last long so I don't have to cross path with them again. If this company says otherwise, I have receipts and an additional 5 pages to add to this review.

Repeat customer...very pleased again. It was so refreshing to work with Mike Licitra. He is a man…read moreof high integrity you can trust. Not a feeling too common these days when you need some kind of customer service. His crew was excellent and quick. We had one minor issue and before I could report it, Mike was at my door to check the finished job himself. He didn't hesitate to make things right. Highly recommended. If quality work, materials, and service at an honest price is what you are looking for, Licitra is the best roofer in our community.

Licitra roofing replaced a few roof vents for me when no one else would take the job because it was…read moretoo small of a job. Licitra told me they can fit me in when they have a day that they finish another job early and was able to do the work within 2-3 weeks. I will be calling them in the future when I need a roof done.

These guys are the best. Looking for a roofing contractor, or any contractor, can be tough. Most of…read morethe guys that came out walked the property and gave us a quote 5 mins later. Come on really, there has to be more to it? I am not going to pay 20K+ to a contractor that spends 5 mins and doesn't even pull out a ladder and doesn't detail the quote out. Kevin and Hill's roofing are the best you can get. They came out and not only examined the roof from the outside but when into the attic as well to see if any plywood was rotten and so forth. Kevin returned with a detailed quote didn't pressure us in any way. One of the many deciding factor was the crew. They use the same crew all the time, no sub-contractors. Now that meant we had to wait an extra couple of weeks but we didn't mind. Another key point is that they stand behind their work and craftsmanship. About a month after the job we found a squirrel in our attic. We were naturally upset. But when I called Hills roofing about it. They came out and acknowledged it was their fault and they would take care of it and pay for any additional expenses to fix the problem. Their prices are fair and they quality and attention to detail is above the rest. I would be happy to recommend them to anyone.

I realized that my ceiling had a leak in it - four days before moving out of my house! My realtor…read moresuggested Hill's Roofing and they did a great job for me. They came out the same day I called them to assess the problem and fixed it the next day for me. They showed me how the leak was caused by shoddy workmanship that I had hired before and explained in detail how they would fix it. If I was staying in IL and needed a roofer, I'd ask these guys again.

Pacc Solutions Every thing was fine UNTIL…read moreJuly 2025, 8 workers--none spoke English, Husband could not communicate with them. The 1st Adjustor from Pacc Solutions - gave our claim to another adjuster there due to the fact he refused - Text Messages. The 2nd Adjustor - gave us a very hard time returning calls and texts from Husband and Myself. I personally Contacted my Insurance Company Adjustor and told me that Pacc Solutions Adjustor was sent an invoice 2 weeks ago, I contacted Adjustor from Pacc -He said will get to it.... took total of 3 weeks before he contacted my insurance with an Invoice. I was so upset that it took 4 months before Closure of our Claim. Tried Calling Brookfield Office, Got Answer Machine.. Connected me to another Answer Machine. Getting a hold of any one there you must know there cell number, to reach out to them. The Accounting Department - Just seems like no one will contact you unless they have some new information to tell you. Almost Contacted Michael Robb at that time I believe is the OWNER? What has been said here is strictly my experience only...If anyone would ask me if I would recommend them... I think it says for itself. The Roof Is nice. Frankfort, IL.

This company is the worst. The day they were scheduled to come do my roof they slam me with a 4k…read morefee telling me my plywood is damaged when they had multiple investigation and visites to house. Let your collapse before calling these guys

Thank you , rosy the receptionist I worked with proliance…read more1 year ago Today I needed a copy of my warranty for closing of my house ,I called left a message and with in 5 min it was sent to my email, talk abt quick service ..

Friendly, helpful, clear explanations. They used a drone to see the roof and back of the house…read more Pretty cool!