Fast, friendly, and above-and-beyond service! They repaired my sunglasses on the spot, noticed and…read morecorrected another issue I hadn't even mentioned, and had me out the door in under two minutes - all at a very reasonable price. Highly recommend!

Tony was able to fix my prescription eyeglasses at a fair and honest price. Other stores all said…read moreit could not be repaired.

Dash helped me with a return and was beyond helpful. I couldn't find my receipt, so she patiently…read morelooked it up. Great customer service! Dash is a keeper! :)

Went in for an exchange and Dash was so helpful! Made the whole process so easy and painless.read more

I schedule a contact lense exam. I called to verify my appointment and to confirm that my copay is…read more$0 for the contact lense exam. The agent agreed that my copay is $0. Then proceeds to tell me that the my copay is $95-170. I asked what am I paying for, he said contact lense exam. I asked him to affirm my copay is zero. He says, "Yes". He could not tell me why I was being charged. There was zero alignment with my concerns. I have not used any of my benefits this year. Honestly it looks like insurance fraud

I had a great experience picking out frames. It took me about 45 mins with help from one of the…read moreemployees. She sold me the frames right off her face! Checkout was quick, and I received the frames in the timeframe given. I've always hated wearing glasses but these are so nice I don't even mind. I recommend.

This is a great one-stop optical shop. The eye doctors are great, the staff is great, the optical…read moreshop has a nice selection and are great at what they do. I got the glasses I wanted and couldn't be happier with the entire experience. Highly recommended.

Their technology is great. Had great experience the first time around. But for my second annual I…read moreguess they are growing and the main optometrist only reviews the work and someone more junior does it the test. My contacts wasn't fitting correctly and it was just poor customer experience. Tried to work it out with them to see if they will fix the problem but that was not something they wanted to do. So I won't be retuning.

They don't make it clear that your buying a shipping service that is billed every month when you…read morebuy a product. Then when you don't notice you are paying for a recurring charge monthly. The company doesn't reimburse you. I didn't notice the charge on my credit card for months and ended up paying almost $200.00 in recurring charges for one item purchased. Furthermore, when I looked back at my purchase I realized I cancelled the first order because I did accidently check the free shipping button and then reordered I thought without the free shipping( recurring monthly charge ) The company would not refund my money. They are a rip off company that leers you with inexpensive items and then makes it unclear that you are also buying a recurring monthly charge for shipping.

Store layout: The store is barebones and organized by pallets. The merchandise is on the floor and…read morecreates a maze for customers to make their way around. Selection: There is a wide variety of items. It changed since the last time I went here 2 years ago around Christmas. During the holiday (2 years ago), they had a lot of holiday decor and gift sets. This time around (May 2025), they had an assortment of items such as teeth whitening kit, diffuser oils, water pick, knives, winter boots, kitchen utensils, and office gadgets. Value: The prices are very below market. I find that everything here is brand new in the box and about 60-70% off of what you would see in big box stores and online retailers like Amazon.

I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

This review is not about the employees. Everyone I interacted with was polite and professional. My…read moreissue is with a fitting room policy that makes absolutely no sense from a customer's perspective. I walked into the fitting room area with three shirts. The employee counted them which is completely reasonable. Then I was told I could not enter because they were not on hangers. I explained that I picked them up from the sales floor without hangers and asked for three hangers. They gave them to me but then told me I still had to place every shirt back onto the rack outside the fitting room before I could go in. So I had to hang the shirts on the rack outside the dressing room just so I could walk inside and immediately remove them again. There was no purpose to it other than creating extra work and slowing the process down. As I was leaving I watched another customer get stopped because she had not rehung her clothing before exiting. Customers are now expected to do work that fitting room attendants have always handled. Retail stores are competing with online shopping where convenience is everything. Policies like this make the in store experience slower more frustrating and less enjoyable. I hope someone at the corporate level reevaluates whether this policy is actually helping anyone because from a customer's perspective it only creates unnecessary inconvenience.

Stopped in to get a greeting card and some wrapping paper. This is the best place for picking up…read morepaper goods. Some greeting cards are actually more than one dollar, but still very reasonably priced. I would think in today's economy, it would be very hard to only sell $1 items. They do a great job of selling the huge amount of items for the actual $1.00 price tag. The store was neat and clean and the sales checkers were friendly and helpful.

For what it is, it's meets expectation. Though if you're going to tout yourself as a dollar store,…read moremaybe have most of your stuff be a dollar instead of $1.50 or $2.00, etc.

Dr. Ngo was very nice along with the front office staff, but there is basically no selection for…read morewomen's eyewear. There's just two small sections and they were all the same. There's no variety. Plus they won't take outside lenses, so this for me was a one and done. Either offer a selection or let me bring my own frames. Got my prescription and will take it elsewhere.

They choose to be listed as a preferred provider through Eyeconic as this is the suggested method…read morethe City of Plano's VSP insurance uses, but they do not want to adjust any frame not purchased in their office. I was told to go here to get help with adjusting my frames, but after leaving several unreturned voice mail messages, I stopped in to get some help. The front desk aid was immature and rude and the office manager appeared to have no knowledge of what it meant to be listed as a preferred provider. DO NOT go here if you have the City's VSP insurance. Check the previous reviews. I notice every time they get a 1 start rating there are several 5 star reviews with similar sounding names. I guess the optometrist is aware and complicit with the unprofessional behavior by her staff since these similar reviews have been going on for a while. I will be spreading the word to other city employees.

I visited MyEyeDr this week for a glaucoma exam. I have been seen by Dr. Ly a few times and really…read moreappreciate his professionalism and kind demeanor. If I was only rating Dr. Ly, my review would have 5 stars. I struggle with having people and objects close to my face, so going to the eye doctor is stressful for me. The first part of my appointment was with a technician who led me through the tests. Everything was fine until she was taking my eye pressure with a tool that blew little puffs of air into my eye. She measured each eye and then went back to my right eye and blew three rapid succession puffs into my eye. I pulled back and she just shrugged her shoulders and walked out of the room. I don't remember her name, if she even gave it to me, but I sincerely hope I don't ever have her as a technician again. I feel she was extremely unprofessional and uncaring.

This is the 4th yr I have gone to MyEyeDr and I have always had a good experience! Dr. Ly in Plano…read moreis great and Naloshin assisted me for more than one hour helping me find glasses that looked good and were in my price range. I really appreciate the customer service, and very happy with my new prescription. Thank you!