I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

*5 stars solely based on my interaction with the young lady at the front desk. The individual I…read morescheduled with at another facility has Covid so I've been on the hunt for someone who can take a last minute appointment. She was very helpful to try to get me fit in, however, I scheduled elsewhere that had availability for all services. I plan to schedule an appointment here for my next services simply because of how friendly, accommodating and welcoming my walk in interaction was.

After trying out a few new places, I stumbled upon this one. I called to ask if they had anything…read moreavailable and luckily they did! The person on the phone was very helpful the entire time. And luckily they have a first timer combo for 50$ (Brazilian and underarm wax) which I think is honestly the best price I've found in Birmingham. And not only is it the best price but they literally did such an amazing job on both waxes! Typically they are a lot of pain for me, but this one was much less. I definitely will make this my regular spot. They charge 40 if you come on time and 50 if after but either way still cheaper and still way more convenient as far as travel time from Birmingham compared to others like European wax. Also the place is very clean and serene. Not any complaints in that department.

I have been coming to The Collective for years, and I have never thought about switching to any…read moreother place. Walking in, the salon is very vibrant, clean, and organized. The front desk staff have always been so kind and helpful whenever I check both in and out. They also offer drinks such as sodas, wine, coffee, beer, and water. I have been seeing Destiny for about 4 years now and she has been amazing. She took me from black to a beautiful ash blonde. There have been a few times where I've had to see other stylist just because my schedule didn't line up with her, and they have all been amazing as well. There really isn't anyone I wouldn't trust seeing at the Collective. Every stylist I've seen has always been so attentive to the details and informative when I come in with the most vague idea of what u want to do with my hair. Over these years I've come to love my visits to the collective and I recommend anyone looking for a new salon to check them out!

Sarah made me feel welcome and at home! She answered all my questions and concerns. She was…read moreextremely attentive to my lifestyle and way of styling my hair. Parking is very accessible in front of Son of a Butcher. The entrance is clearly marked. Looking forward to my next appointment!

Have been here before to receive a massage and had a great experience. The latest time I went for…read morethe autumn glow facial. Very pleasant experience. Was greeted with a mimosa and other complimentary beverages and snacks. My esthetician and I talked literally the whole service which I enjoyed. I felt so refreshed and rejuvenated after. Highly recommend this place.

Girls group event. Amanda warmly welcomed our group and we had a room to enjoy champagne and a…read morecharcuterie board. The decor of the place is beautiful and perfect for pampering. There are several house teas to try. I prepaid for my massage and tip before even arriving in town. It was all worth it. Justin has amazing hands. All my knots are gone and I walked out feeling so relaxed.

Dana at the retreat day spa was INCREDIBLE! I have had many massages over the years and this one…read morewas an absolute favorite!! I booked the 60 minute massage with the added scalp massage. Dana applied just the right amount of pressure. I could tell she put so much care into her work. Overall a wonderful experience- I will be back!

I love this place and the staff are amazing. Bernadette at the front desk is so friendly, fun, and…read moregreat to talk to! Nancy and Danielle are great massage therapists and I also had a facial that was amazing with Susan. The spa is so quaint and cute and in a great location. Love

We all know the horror stories you hear when it comes to European Wax Center. I personally have…read morebeen a witness to one of those horror stories at another location. The individuals I wanted to book with outside of EWC were all booked, on vacation or one had covid so I was left with facing this chain once again... thank God my experience went VERY well. Booking online was seamless and they have times available from 9a-9p which I found to be extremely convenient. Check in/out staff was okay. My waxer, Dejah, was amazing. She had so much personality and didn't mind my ball of energy or jokes throughout. Pain was minimal, process was quick, those roots were snatched with no stragglers left behind! The time to complete my full legs, underarm and brazillian flew by. I'd definitely book with Dejah again in the future.

I've been coming to this location for a year, and it's always worth it. The customer service is…read moregreat, and I always feel well taken care of. Abby does an amazing job, and the trainee did too. They made sure I was comfortable the whole time. Highly recommend this location!

Brittany is so sweet and professional she walks me through the whole process. The environment is…read moreclean and i love the after bags she gives.

From the owner: At Brittany Nicolee Esthetics Lounge, we don't just provide waxing services, we educate our clients…read moreon proper skin care before, during, and after their sessions. Book now for a relaxing and rejuvenating experience! Book our Luxury Brazilian And Receive a glass of champagne.

I was skeptical about trying sugar waxing because I couldn't understand how ripping away hair could…read morebe less painful. Thankfully, I finally gave it a shot and visited LA Bikini. The waiting area is really cute, with white and blue decor. It makes you feel as if you've stepped inside a really chic salon. The waxing rooms were nice and clean and my waxer was friendly and sweet. The actual experience wasn't nearly as bad as I was expecting! It is in fact, considerably less painful than traditional hot waxing and the results were just as good. They also offer different membership packages, making it easy to keep treating yourself apriority.

I absolutely love this place. After getting waxes for so many years and it being super nauseating,…read moreI was looking for a change. This is when I stumbled upon sugar waxing. On the day of my appointment, the staff made me feel at ease. They carefully explained the membership options and I wanted to first get through my appointment to see if I would like it. My appointment was with Elizabeth. I really enjoyed her and I feel like she explained the process really well and answered my questions. I told her my prior waxing horror stories and she made me feel really comfortable. She was very gentle and my waxing was really quick. I get the LA Brazilian and Liz is always very attentive. I ended up getting a membership and adding services. I am usually out of my appointment in about 15 minutes. The sugaring is far less painful and I do not have any bumps. I never have a long wait and they are also taking proper precautions with COVID-19. They check your temperature and you cannot sit in the lobby. You also have to wear a mask. I highly recommend visiting this location, as they are very friendly and provide stellar service.

LOVED my experience here!! Everyone was so kind and welcoming. Sarah was very thorough; she did a…read morestrand test after our consultation, and worked very well with my frizzy, easily tangled hair. Sarah is very gregarious and made it a fun experience! I don't know what she did, but my hair had NEVER been softer. Some stylists are still wearing masks, many are not, but every time I saw a customer come in with a mask, I overheard their stylist ask the customer if they wanted their stylist to wear one (and Sarah asked me as well!). I think they could do a better job of explaining all the services that will be done to accomplish your goal, because it felt like a bit of a whirlwind to me, but I also didn't ask. All in all, it was a GREAT experience (complete with complimentary drinks!).

Are you wondering why I gave one star? Honestly, Wheelhouse Salon deserves none, but that wasn't an…read moreoption. My experience here was extremely disappointing, aside from my initial consultation with Angelika on Oct. 20th. During the consult, I explained that my main goal was to blend my 3-month gray grow-out into something easier to maintain. I showed her photos of the soft gray-blended look I wanted, and she never once said it couldn't be achieved in one session. She filled out a laminated service card with the exact services and prices required, and I booked based on that information. On Oct. 28th, I arrived for the first color appointment. After reviewing the same photos again, Angelika brought over another stylist, and they decided to add a shadow root. When she finished, my hair looked nothing like what I asked for--I left with blue roots and barely any blonde. She apologized and said she'd fix it at my next scheduled appointment on Nov. 12, which included both the correction and a keratin treatment. Since she promised it would all be handled then, I trusted her. When checking out that day, I was charged $393.32--lower than the quote--but still tipped 20% because she said she planned to fix everything. My total came to $471.98. On Nov. 12th, I showed up expecting the correction and the keratin, as previously discussed. Instead, I was told I had to choose one service because she hadn't booked enough time. I chose the keratin since that's what she had scheduled. Afterward, while checking out, the front desk tried charging me $476 instead of the quoted $315, saying I "hadn't paid enough" at the first visit and they needed to collect an additional $40. This was never communicated. They removed one $40 error, but I still ended up paying $456.54. After realizing that I had now spent over $900 and still didn't have anything close to the color I asked for, I messaged Angelika directly through the contact card she provided. She read the message but never replied. When I called the salon to review the charges, another error was found and I was refunded $48.29--even though their written policies state they "don't offer refunds." It was clear I had been overcharged multiple times. I reached out again to clarify my Dec. 1 correction appointment. The salon later texted me saying Angelika felt she only owed me a base color and blow-dry, and that I would have to pay for the foil and toner--another $274. This would have pushed the total cost of this disaster to well over $1,200. They also claimed that my desired gray-blended look takes multiple sessions, something never mentioned in the consult or at any point before taking my money. Angelika had expressed total confidence that she could achieve the look. At this point, nothing made sense. How can stylists turn dark brown hair into pink, purple, or blue in a single appointment, yet somehow blending soft gray tones supposedly requires multiple expensive sessions? Either they lack the skill or they are price-gouging. I'm sharing this to save others from the time, money, and frustration I experienced. Always take a photo of the laminated service card--they rely on it, and you should too. My before photo, the inspiration photos I provided, and the results I left with were not remotely aligned. My 3-month gray grow-out is gone, and I paid nearly a thousand dollars for a result I never asked for.

The Esthetic Loft and Alexis were both great experiences today! I will say that I missed the…read moreentrance to the building at first. It was a little confusing. Needless to say, I'm not too fond of the entrance to the building itself...but that has nothing to do with the business at all. The environment is clean and relaxing. Alexis asked plenty of questions before my facial and gave me an opportunity to voice any concerns or questions I personally may have had. They offer SEVERAL services and occasionally run specials. Sign up for their email communications to get these sent to you. Trust me, one more subscription won't hurt you. haha I find the price points to be on par and the service to be of high quality. Check them out for your next facial, wax, microblading, etc needs!

This review is based on a consultation only. I look forward to updating this review as I go on my…read morejourney. I have some issues that I would like addressed. I went in to meet Dana and she was very nice and helpful. She suggested that we start with a facial and then add other things as we move forward. She also said she would do some research on things that I am currently using to see if I can continue or need to change. There is cute sign of the name of the business on the outside and the inside is clean and very inviting. The receptionist was nice and tried to accommodate me as much as possible with scheduling upcoming visits. I will keep you all posted.