The entire "first time" appointment was exceptional: from reception: polite, efficient,…read moreprofessional, to the pre-appt work-up with the nurse who was congenial, knowledgeable, and took time to answer all of my questions; to Dr. Patel who was patient, thorough and knowledgeable: to the optician who not only ordered my lenses faster than I've ever had that done but, again knew her job thoroughly and even fixed the frames of my old glasses; this is a well run, organized, productive and professional eye care center. I will trust my eyes and vision to Jeffries Eye Care from now on.

I've been seeing Dr Jeffries for at least 20 years…read more She is professional and She cares I would not see another optometrist. I would highly recommend her and her staff

Dr. Berry just pulled off a seriously tough cataract surgery on my wife. This was a big, risky…read morecataract, and he warned us from the start that it was long overdue and could even lead to retina surgery if things went sideways. Well... he absolutely nailed it. If you've ever seen Talladega Nights, remember the "Now you see me, now you don't -- I'm the Magic Man" scene? Yeah. Dr. Berry is the Magic Man. For the first time in years, she can actually see out of that eye again. Huge thanks to the whole team -- the nurses, the front desk, everyone -- and especially the Magic Man himself, Dr. Berry.

This is nothing but an assembly line of being seen by technicians...shuttled from one room to the…read morenext. Nothing explained. I am 72 years old and a lifelong Georgia resident--moved to be near grandchildren in Carroll County. I wear bifocals and needed a yearly checkup. Too far to go back to my eye doctor in Savannah. So Tanner Emergency Room recommended this place to me. (I had gotten a scratched cornea while working in woods with blackberry vines.)--It was a group of multiple eye doctors. I actually saw this doctor at the Carrollton office not the Dallas HWY Office. You walk in and there are multiple clerks out front (3-4)--all behind frosted windows. You have to talk over them while they are all talking to each other. I was told that I had to pay that day if I wanted prescription for glasses. I've always had good insurance and have NEVER been asked to pay up front before for simple refraction testing! THEN you go back to a waiting room where there were easily 2-3 dozen patients all sitting packed in on straight back chairs. I was there 30 minutes early (as instructed) and still waited an hour after appointment time--so 90 minutes in an uncomfortable chair--never told what the hold up was. Then a girl in scrubs comes out and yells your name. Go back in one room, she does one test with eyes. Then whisked off to another waiting area after they put drops in your eyes to dilate pupil and anesthetize your eyes--(I wish they would tell you as I had to drive 40 miles by myself on a very sunny hot day--and really hard to see after the drops.) You wait a long time for drops to work while a mother let her kids run around and yell. Ended up seeing 4 or 5 different techs who do different tests and I was never told what was being done---just taken from one room to next...and I NEVER saw one person wash their hands. I'm an old operating room nurse and this bothered me a LOT because infections of the eye can leave you blind. No one wears name tags..nurses? techs? doctors? FINALLY after a few hours the doctor comes in and never said who he was. I finally said "Are you Dr. Berry?" He never introduced himself--just one more stop. Told me to get signed up to have cataracts removed. He was in room for about 60 seconds. This was a complete surprise about needing surgery. I had told him that glare from car headlights bothered me at night..so I didn't drive....but my vision was OK as I can read my bible fine and passed my driving test...and my last eye doctor in Savannah never mentioned a problem! But I got hustled through an RN upstairs who ran through a quick review, gave me a prescription for eye drops for after surgery then back to front to set up surgery. I have been VERY nearsighted since I started school at age 6, so the idea of eye surgery was scary. Everyone just kept saying "No big deal." (BTW, the eye drops were over $135 for each tiny bottle! I'm a widow without much money.) I was so upset at seeing so many different people and only seeing the eye doctor for such a short time!--then told I had astigmatism (FIRST time ever told this, so the "toric? lens would cost an extra $2,000 each!) I was REALLY upset. Canceled surgery, drops...and went back to Savannah doctor who told me I didn't need cataract surgery and no, I didn't have astigmatism. I will NEVER go back to this doctor or to this group of eye doctors again.

I went to West Georgia Urology after a hospital stay. Let me first day that overall, I was treated…read morevery well. I eneded up having surgery and the doctor / surgeon did an amazing job. Its been a few months and I feel fantastic again. The office staff - Lady at the check in counter is very nice. Always pleasant but also all business. Nurses and P/A staff were amazing. I was very uncomfortable and in a bit of pain. They were patient and understanding with me My surgeon was a good guy. Unfortunately he was all business and "bedside manner " lacking. One of my procedures made me very uncomfortable and nervous. He had no patience for me and my concerns or the fact that the process was very uncomfortable for me I only saw him for that one procedure, the consultant before my surgery for 10 minutes and the day of my surgery Overall everything went well but I would have liked things a lot better had we had conversations about what was happening. I got most of my important information from a coworker who had been thru a similar procedure Also feel like we could have moved this a bit more quickly. I spent 3 1/2 months dealing with a catheter and extremely sore and uncomfortable My coworker's urologist had his procedure done in 10 days - feel like it was dragged out longer than expected

I went here for a follow-up appointment after going to the ER…read more Dr. Rauch was absolutely wonderful and the rest of the staff was very friendly, helpful, and compassionate. Dr. Rauch and West Ga. Urology will be my first call for help in this area of medicine. The procedure was performed in such a way that it was as comfortable as it could possibly be. It did hurt a bit, but, needles and scalpels used within the scope of a Urologist probably isn't EVER going to be all sunshine and rainbows. Some of the reviews posted give low ratings due to things that are outside of the reasonable control of the staff i.e. "it was painful so I gave them 1 star"........pretty stupid and useless review. Also, if you don't know if you need a Proctologist, Urologist, or a Gynecologist to address your personal needs........we have "Google" to tell us what each of those professions handle. Google is free and readily available pretty much everywhere. If you don't have your own way to Google something, pretty much anyone will do it for you. If technology isn't quite your thing, which if you are reading this then you'll manage, regular ol' dictionaries or World Book encyclopedias are also your friend. Urological visits are logically less fun than a day at the beach, fishing, playing with your dog, having drinks with friends, skydiving, swimming with dolphins, watching the miracle of the Galapogos Green Sea Turtles hatching and finding their way to the cool ocean waters, hiking the trails of the Easter Islands and meandering amongst the monolithic Moai while you reflect on all of the possibilities of their creation, and bacon. Would you give the oceans a 1 star review because salt water burns in your eyes? NO, even the dumbest among us would not. So people, please read through the idiocy in most of the low ratings and when you DO decide to leave a review, make it a useful and pertinent review that exhibits at least a minimal amount of thought and intelligence when read by the general public.

Dr Berry just performed a very difficult cataract surgery on a very large and risky cataract on my…read morewife. Originally he warned us that this was way over due and risky and may involve a Retnia surgery afterwards if complications arose. Well the Dr nailed this one perfectly. If you ever watched the Will Ferrel movie Talladega Nights, remember the Now you see me Now you dont I'm the Magic man scene . Dr Berry is the Magic Man. For the first time in years she has vision in that bad eye. Thanks to the whole team from the nurses to the front desk and especially the Magic Man Dr Berry.

Fantastic care and treatment. The staff is courteous, kind and professional. From the moment you…read morearrive until you leave, you are their number one priority. I highly recommend them.

Beautiful eye care practice with an incredible staff and so many great frame choices!read more

beware of this place!!!!! if i can give them zero stars i would have! please do not go here! they…read morewill give you the wrong prescription so that you are forced to buy the glasses from them! i took my son for an eye exam and i had asked for a copy of his prescription because they did have not have the glasses he wanted. so i ordered his glasses using the prescription the eye doctor gave us. when the glasses came, my son said he could not see from it. so i went back to this place (clarkson eyecare in sharpsburg) and told them that the prescription they gave us was wrong and that my son could not see. i asked them if they can refund me for the glasses i paid for and they said they could not give me a refund because the glasses did not come from them, but the prescription was from them and that they have nothing to do with that. (it would have never happened if they just gave us the right prescription to begin with). ****a prescription is a prescription written by a doctor that have a license. so if a doctor gives you a wrong a prescription wouldn't that be called malpractice??? imagine if you take your child to a hospital and the doctor gave you a wrong prescription with wrong dosage and your child dies, wouldn't it be the prescribing doctors fault that your child dies because of malpractice for giving wrong prescription??? it's the same thing with glasses. you get a prescription from a licensed doctor, they examine you so that they can make sure you can see properly because without glasses you cannot see properly. what if something bad happens to my child because of him not being able to properly see from the glasses prescription the eye doctor of clarkson eyecare in sharpsburg gave?? i should be able to sue them for prescription error in the form of medical malpractice. ****ps, they messed up, they want us to get the glasses from them. they won't even give us a refund for them messing up the glasses.