Went today to have them look at my eye glasses frame was bent. Once I walked in I met Paul who very quickly was efficient and said I will take a look. In no time he came with my repaired glasses. They are just like when I bought them very nice. I recommend very much. read more

Yes Nora will pick the glasses for you, it is a fun, gentle, kind and "unusual" experience. And YES what she selects will be a PERFECT fit/look/style for you. I mean PERFECT. I have referred at least 6 friends and all said the same: "such a different and fun experience", "100% perfect style/fit", "I never thought this should be my glasses", "I would never have picked that for me, yet it's perfect", "I now get so many compliments on my glasses" etc. read more

Great selection of frames. Make appointment with Paul. He is a great optician and really knows the optical industry. I was his supplier for many years and valued his great expertise. read more

Great service provided by staff who are outstanding experts. A wide range and of frames and lenses.

I actually live in Boston and take the T, so normally I would not go out to Lexington to get glasses. But I am so glad I did! I went to Eyelook because I saw they had a brand of frames I love called Face à Face. (They're French!) When I came in the store, I could see they had lots of really nice brands in addition to Face à Face. Everyone was really friendly. At first I thought I'd find a bunch of frames I liked, then ask someone which looked best. There were a lot that I liked. When Matt asked if he could help me, I ended up just asking him to find the frames he thought would look best on me. He nailed it on the first try! I love the frames he found . He was very knowledgeable and professional, as well as fun. It is obvious that he and everyone else there takes pride in their work. He even used this very cool machine to take a 180 degree picture of my eye area to make sure everything was placed right, plus he double checked to make sure the new prescription I had was right, because it was a big change from my previous one. It turned out that a slightly different prescription actually was bettee. I am excitex about my new glasses and will post a picture when I get them! I feel like they are going to be very flattering, sort of like jewelry for my face! read more

Get amazing compliments all the time on my eye wear. What a difference fabulous lenses have on my vision. Blend of function and style! Artistic owners that know tgeir stuff read more

This store is impressive with its assortment of quality glasses. Costly, yes, but worth every penny given the level of service that comes with it. Everyone I have dealt with are professional, thorough, and attentive to a level I have only experienced in Japan. I recently had an eye exam with Dr.Papandrea there, and he was great too!!! All in all...the best! read more

While I've lived in town for years, I had never walked into my local high end eyeglass store. Trying to support local businesses even more during Covid, so went to them to repair a pair of old Tom Ford sunglasses that had a nose pad that fell off. Three things I learned from my visit: 1) the store is very well merchandised with interesting brands and designs that are hard to find elsewhere. Chanel, Cartier, sure...but so much more interesting than that. The store window had always focused on brands I had heard of- but so much more cooler stuff inside. 2) the person who was helping me was very kind and did a great job. Super helpful and am looking forward to buying my next pair of "good" glasses from him. 3) covid or not, support your local businesses! read more

I bought a pair of glasses from them that get complimented at least once a month. Seriously. I took them to another place to have new prescription lenses put in and they broke the frames and made no effort to fix them. Took them back to EyeLook and they fixed them right up, no charge. A few weeks later, I was in an accident and the frames got badly bent. Took them to EyeLook and they fixed them up in ten minutes, no charge. I'll never bother with any other shop, it's totally worth the drive out from Boston. Also: a great selection of frames and a very helpful and friendly staff. Five stars. read more

"We don't charge for things like that." I found Eye Look on Yelp looking for an eyeglass repair place near me. My regular optician said my sunglasses could not be repaired. Matt Johnson looked at them and said, of course they can be repaired! One day later they were perfect! AND when I asked the price and reached for my wallet, he said, "We don't charge for things like that." WHAT? Who says that these days? Eye Look does! When I need new glasses, you can bet where I'm going. read more

Great experience from start to finish! I visited a dozen or so Boston-area shops looking for something a little zippy and out of the ordinary. Eye Look's inventory is extraordinary, truly something for everyone, and in the Warby Parker era way more interesting and unique glasses than the norm. Service was terrific, glasses came in quickly, final fitting covered all the bases. LOVE my new glasses and will for sure return next time. read more

based upon my experience two words describe a shady and weird place Lie to you on the phone that they are busy truth is place is mostly dead and should go out of business Shame on me for coming by for five minutes that sunny afternoon and come across shockingly rude and unhelpful treatment upon entering some girl retrieved some quite unpleasant salesguy hiding in the back room . Asked him a few questions about a Lindberg eyewear , turns out the model I wanted to buy is not in stock , sales guy seemed to lack customer service and common sense continuously threatening not to refund my deposit should I not like the frames Not my problem Stupid salesguy sent me to his competitors pointed at the exit and walked away back to hide in the back room Called the following day to leave complaint Matt answered assume that was same guy in that small store , hostile and hung up on me in conclusion unhelpful and rude read more

This optical shop is the only place I have bought glasses for the last 15 years, being a throughly satisfied client myself, in addition to my other family members who feel the same as well. Paul and Nora are the most professional glasses experts I have ever met, and they are kind. Nora has picked out my last three frames - she just sees a face and knows what will look great with your face and personality. All the other staff I have worked with were similarly professional and helpful, following the pattern so clearly set by Paul and Nora. Yes the frames are higher priced but their client attention and personal service is so worth the cost. Convenient parking lot behind the store. read more

Eye Look Optical has a great selection of eyeglasses. Those designers's frames may not be so cheap but they have great style!! I went their to make an adjustment of my favorite Theo eyeglasses, which I bought from other store long time ago. I'd visited multiple shops to get the adjustment but they couldn't help me (according to them, Theo's frames are too difficult to adjust). At Eye Look Optical, I got a great service! The adjustment and nose pad replacement were done in 10 min. He is so skilled that the adjustment was just perfect. I was so happy and told them to charge me a fee, but they never agreed. This store has cool and unique eyeglasses and the stuff are just wonderful. I highly recommend this shop! read more

I can not say enough good things about this store! Yes...they have an incredible selection of frames.... but it's the service and kindness they give that makes this place very special. Last year I needed to buy a pair of glasses very quickly due to a medical emergency. I was stressed and unsure of what to get. Not only was I treated with patience and kindness, they made sure to expedite having the glasses made understanding my situation. They took their time to make sure I had a perfect fit and assured me the door was always open if I ever needed an adjustment. After spending weeks in a hospital the glasses did start to feel loose. Not only did they adjust my glasses, they looked at my husband and insisted he needed an adjustment as well (not caring the frames weren't theirs). A couple of months later one of my lenses got a bad scratch (out of nowhere).No questions asked, they replaced the lens at no charge. The icing on the cake came this week. I destroyed my beautiful glasses (to what I believe was beyond repair). After shedding a few tears my husband brought me back to Eye Look to see if I could buy an identical frame. The lovely young lady looked at my frame and said, "I believe we can repair these." Not only did they repair them....they had them ready the next day, looking brand new, in a lovely new case with cleaner and a cloth. When my husband tried to pay they refused. Insisted they were happy to do it! If you are looking for high quality and above and beyond service, Eye Look is the store to go to. read more

This, is MY eyeglass place. Yeah, I wear glasses. What, you think I'm a nerd? Well, you might be right. This is the eyeglass place that was once in Winchester. Back then, it was called "Eye Look Optical". It was there for years. Paul Dimos was the original owner. He sold the business and left. Then, he came back. Then, he sold the Winchester location and set up shop here, in Lexington. He rocks. I don't like being served by anyone else other than him. He knows his stuff. Expensive! Very expensive! But awesome! This is how you get glasses here: His wife sits you down and tells you SHE will choose your new frames. Trust me - you need to trust her. She will bring out dozens of different styles and try them on your face. You don't get to look in a mirror. After several rounds, it comes down to 2 or 3 frames. NOW you get to look in the mirror. Choose one. Or all three if you're rich. Go back in any time to have your frames adjusted because your 4 year old nephew kicked you in the face. They also clean them for free and give you free little bottles of cleaner. Paul's wicked nice. Most people who have glasses are passionate about "their" glasses guy. Paul is mine and this is where you'll find him. read more

Eye Look Optical - Eyewear & Opticians Near Me - Lexington, Massachusetts

Was just in the office to have my sunglasses potentially repaired. They were able to help me (thankfully)! More importantly, they did so with care and great customer service. Paul is awesome! Thank you!!! Amazing selection of glasses and sunglasses too. Highly recommended. read more

I made an appointment for an eye exam, based on a very good referral. However, after confirming my appointment the day before, the office called me not only the day of, but within 2 hours of my appointment time and cancelled my appointment saying the office was on holiday. Seriously?? I had scheduled my entire day around having to drive to Lexington to make the appointment. They had also said that they would call to reschedule - which they never did. Very poor business practice. read more

Still amazing after several years of exclusively buying my glasses and sunglasses at eye look. Nora, Paul and the team are just wonderful. No one else has the selection and quality that eye look carries. And now they have a doctor onsite for exams. Perfect! Go see Nora and tell her that Theresa sent you! read more

The selection is amazing at this store.One of a kind frames and the service is excellent. The store is unique and very upscale, each frame is hand-picked for you. Had a very pleasant experience. read more

Eye Look Optical - Eyewear & Opticians Near Me - Lexington, Massachusetts

Lots of fashion choices for frames, but prices are $$$$. Service is generally good, but they have only been ok at adjusting frames.

I went to a glasses superstore and was surprised at how limited the selection was, there were a lot of glasses that were pretty much the same and everything looked pretty mediocre on me. So I went to Eye Look because of the Yelp reviews. I thought maybe a small store would be a good place to get personal advice. I walked in and immediately found myself in the hands of Jill. She asked me what styles I was looking for, and started pulling frames off the wall and studying how I looked in them, setting a few aside that she liked. During this stage, she would not even let me look in the mirror! She told me just trust her, and I did. Once she had about a dozen picked out, I sat down and looked at myself in the mirror with each pair. She talked to me about how the color and shapes worked with my face. They were unique, beautiful frames, and I started to feel almost like I was picking out jewelry--which in a way it is if you think about it, it's something you wear every day so it may as well flatter you. Eventually we winnowed down to three, it was so hard to decide, I almost bought two! But I finally settled on a beautiful pair. The selection is extensive, and they have a lot of interesting, funky, unusual frames, in every color and finish you can imagine, some of them were like sculpture or works of pop art. Even the understated ones have subtle features that make them especially elegant and special. If you want to invest in a pair of glasses with frames that really make you stand out and look your best, this is the place to go. read more

After 40 years of buying glasses and frames in the Boston Area I was referred to Eye Look Optical. As a physician and Harvard Professor, I did not expect that the rave recommendations would be proven true. Nora and Paul exceeded my expectations. Deep fund of knowledge, taste, patience, extraordinary frames, highest quality lens, and expert skill at ensuring that the frames and lens meet the need of the patient. Make sure that you call ahead and schedule time with Nora. If possible have Paul select the lens and fit your frames. Every once in a while, a business prides itself on excellence and customer satisfaction. Eye Look Optical is one of a kind. Lee N. Newton Mass read more

I just returned from a store in which a German woman complimented my glasses--"must be German" she said. "Belgian" I replied--"Of course" she said, "certainly not American." I've been buying my glasses at Eye Look for fifteen years, but I get more compliments on these glasses, now three years old, than any I've ever had--it's been a steady increase, as the selection has expanded and become ever bolder and more sophisticated. (Ok, and the high end has gotten more expensive, too.) But the terrific options would be overwhelming--and you wouldn't see half of them--without expert help. In the course of 20 minuets, Nora quickly explores several approaches that fit your look and personality, and give you room to contemplate what works best for you. Can't wait for my next pair. Just as important is the quality of the lenses. I wear progressive lenses, which are extremely sensitive to the placement in front of your eyes. Paul's system for registering precisely where the lenses will be in the frame you've purchased has been flawless for me every time. When you put on the new pair, there's none of that queasy adjustment period--you just see better and more comfortably. I know of no other provider in their class--the Ch. d'Yquem of opticians. read more

Stopped by here to browse for new pair of glasses. The store has a nice atmosphere, but their prices are higher than elsewhere and the selection felt outdated. After the lady helping me found out that I didn't have my prescription with me, she was cold and dismissive. read more

This is the best place to get glasses. Paul, the owner is very warm and friendly. He wants you to get the glasses that look good on you. That is why he asks Nora to help you. She picks out the perfect pair and then lets you look in the mirror. I had my last pair for three years. Every week someone would tell me that they loved my glasees. My partner had the same experience. I have a new pair now. Let's see what happens. read more

Hands down - this was the most exceptionally wonderful glass choosing experience in my adult life and I feel compelled to share it . As a health professional for almost thirty years , I was looking for a timeless , comfortable , light frame with a quiet feminine touch in colours and shape . AND then you meet Nora, who listens attentively to your needs and then does her Nora magic - After almost forty years as a stylist -and simply looking chic and fabulous herself , wearing the most stunning glasses etc.she brings you samples of all kinds of shapes and styles and guides you through the process - until you find the ONE. I am absolutely thrillllllled with my choice - It feels so right for me and I just love the frames - but oh it does not end there - Then you work with Paul, who has all this highly specialized equipment to assure a comfortable fit and explains you about their high quality lenses that have 10 coats of anti- reflective coating - my previous glasses had approximately two and it was no longer as clear but I never knew why . One final comment , I do live in Montreal and it was my lovely daughter who is a physician at Beth Israel Deaconess and she had said to me , please wait until you come to Nora's and Paul to choose your glasses- She was so right and I couldn't be happier !!! read more

I bought my first pair of glasses here recently. Paul, Nora, and the rest of the staff were incredibly warm and attentive - beyond what I've received in practically any other store, anywhere. I spent a *very* long time over several visits selecting that pair, and love them. Did I ever think I would enjoy wearing glasses? No. I'm surprised to say I really do! I'm pretty sure they can help anyone with any glasses/contacts need... but go here especially if you're looking for glasses that are distinct, attractive, and fit your personality well. They have an Eye for this... read more

Nancy U. Winchester, MA EYE LOOK of Lexington merits a FIVE-STAR Best of Boston Award! EYE LOOK's distinctive window displays inspire you to enter. Inside, the stylish décor thrills you, soft jazz music uplifts you, and warm welcomes by the expert staff give you immediate personal attention. Everything about EYE LOOK tells you that this is the best place in greater Boston to buy eyeglasses. The shop communicates the elegance and precision that owners Paul and Nora Dimos bring to all they do. Their courtesy with everyone who enters the shop shows their genuine care for your comfort and satisfaction. EYE LOOK's huge selection of frames by American and international designers ensures that you will find glasses to enhance your features and the image you want to project. Nora travels to Europe and New York to select frames exclusively for EYE LOOK, and finds cases as unique as the frames. The wardrobe of glasses and cases you purchase from EYE LOOK will express your individuality. If you have a special request, Paul will custom-shape frames and lenses, at no extra charge, to create your ideal look. My ophthalmologist, one of the leading doctors in Boston, sent me to EYE LOOK, for he knows Paul Dimos's skill, work ethic, and brilliance. My first visit to EYE LOOK confirmed every glowing word my ophthalmologist said about Paul. You can trust that every pair of glasses, every case, and every service you receive from EYE LOOK will be of the finest quality. read more

Always cheerful and greets you in and out. I would have to say they set the Benz mark for service and professionalism. They count on their customers satisfaction more than their sales . You can't complain about price of oil change when you are driving a Mercedes . You have to think outside the box , one size doesn't fit all and Walmart or Macy's is not the world. read more

Eye Look Optical - Eyewear & Opticians Near Me - Lexington, Massachusetts

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Eyelook specializes in really funky frames. As one who likes a more unique look, I found an out of the box frame that I love. Eyelook is also known for grinding great lenses. While the frames are fantastic, the lenses are even better. I can see again!!!! read more

Wonderful experience. Call ahead and see Nora. You must have an appointment but it's totally worth it. She is the best selector of a frame I've every worked with. She also has a wonderful selection of rare and unusual frames if you want something unique. Highly recommend!. read more

Paul and Nora are the best to work with. Nora can pick out 20 frames for you and almost all will look fabulous on your face. Always let her select for you and you will get the best possible look for your face. Paul does progressive lenses like no one else. HIs equipment and technique insure that your lenses will be exactly what the doctor ordered. I love glasses as fashion statement and shop all over the country, but I always get my glasses done at Eye Look Lexington. read more

I'm Noah and at age 13 I just got my very first pair of glasses from Paul and Nora. I have to say, Paul treated me like I was his very own son and was so flexible on any shapes or designs I had in mind. He precisely takes his time to make sure the finest details are to your liking. He even cut a special template to preview exactly what they would look like for my approval. Nora gave me great choices and got me deep into the process of choosing shapes and colors that would work best with my orange hair and face shape and eye color. She did great work and really paid attention to what I was looking for. They are glasses magicians! When you want new glasses who do you call? 781-Nora & Paul! read more

My glasses temple broke, so I brought them back to Eye Look to be repaired on a Wednesday. They told me they might be ready Friday or the next Monday. I got a phone call Monday, and picked them up Tuesday. There was no charge, as a only a small piece needed to be replaced! Who does that! BTW, I'd give them 5 stars, but their prices, even with the discount they offer if you ask for it, are a little bit high.But their service is great. --Keith read more

Just got back from there.The staff there are so nice! They offer me free fix service.The old repair-man is so warm and friendly.Sorry I behave so rushy back there,when I get worried and nervous I always behave like that.I am really really grateful for their help.Wish they all have a happy holiday! read more

This shop is a combination of cutting edge fashion, great technology and old fashioned family style service. I love my new glasses. I see better out of them than any pair in recent history from a well known chain optical store. The Zeiss lenses that Eye Look sells are the best on the market and worth the price for their precision and clarity. read more

I was on vacation and staying in the Lexington area when one of the lenses on my Prada reading glasses popped out. Fortunately, I saw Eye Look Optical and walked in to see if they could help me. They were so friendly and welcoming. The woman who greeted me took my glasses and disappeared to the back room. Very shortly thereafter, a very nice gentleman walked out with my FIXED glasses. Then the woman (I didn't get her name!) asked if I had a hard case for them. I told her that I did not bring a hard case. I was trying to travel light and only brought the soft pouch. So she went to the back and presented me a slim hard case which fit my glasses perfectly. When I asked how much for the service, they said "no charge." I am so grateful for their immediate service and willingness to help me. If I lived in the area, I would be a customer for life. Plus they has such a cool and amazing collection of fun, artsy, funky glasses. Very "hip" - and for those of us who can't pull off the "funky" look - they have traditional normal eyewear too. Great shop - great service - excellent selection. What more could you want? THANK YOU so much Eye Look! You truly helped make a near disaster (broken reading glasses) a non-issue. read more

This place has excellent customer service, a wide selection of unique and high quality frames, and a knowledgable staff. Paul, in particular, is an expert in the fine details associated with a great fitting pair of glasses. Lisa has a great eye and was very helpful in regard to frames that really compliment your face. No question this is a well run, 5 star business! read more

I made an appt with Nora after being intrigued by these positive reviews. When Nora finally was ready for me she took one look at my face and went scavenging around for different pairs. Contrary to the previous reviews she did let me look in the mirror as she had me try on her frames. I ended up going with the first frame she put on me ("that is no accident"). She was quite the personality and was very reasonable to work with without being pushy. She put a few "out there" frames on me that were a little crazy but the one I chose were complimentary to my face and fashion-forward but not over the top - exactly what I was looking for. Expensive but I do love the glasses and found it a good experience overall. I have had to return to the shop a few times after the purchase for fittings, adjustments, and other issues, and the staff has been extremely courteous and attentive to my concerns - great customer service. There can be quite a difference in activity at the shop depending on the day/time, sometimes you have to wait a bit regardless of whether it is busy or slow. Nevertheless, I have been really pleased with the staff's customer service during some of the initial hiccups with my glasses. Parking is street and metered. read more