The wait time for an appointment is ridiculous. I find most of my interactions with the staff…read morepeople to be short and rude. I've decided to take my business elsewhere.

These is among the worst, greediest company in the medical business and they don't even care they…read moreare the worst. They make or contract out for the absolute flimsiest, worst quality glasses with frames that routinely break and they charge obscene prices for it. They require a 48 hour notice for cancellation otherwise they hit you with a $75 fee, picking this 2 day notice knowing full well emergencies come up and they can gouge people for more money. Lexington eye associates should be investigated by the state of MA for unethical business practices and quite frankly should be driven out of business.

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.

I waited three hours to be seen. Then she was rushed, didn't answer questions. I felt very…read moredisrespected and very disappointed.

I had excellent results from the PRK surgery performed by Dr. Talamo over 20 years ago. Only now,…read moreafter all this time (and as I hit my mid-50s) is my vision starting to deteriorate a bit. I've gone from the 20/10 vision post-surgery to 20/40 now. I'm still street-legal...but thinking it's time for a tune-up! If I choose the surgical route, I'd definitely go with Dr. Talamo again.

Had my Lasik done at the Waltham location and my follow up in Burlington and it was a good…read moreexperience all around. It was quick, easy and professional.

The doctors and staff made me feel comfortable with my choice by explaining everything in a way I…read morecould understand. The procedure was relatively quick and I could "see" the results almost instantly. My only wish is that I went to them sooner. I had an amazing experience with their team

For adult, the service was fine. No complaints. For kids, they don't take vision insurance and…read moresubmits the claim to medical. I wish they had told this before the appointment because submitting to medical means higher copay as the doctor will be considered specialist. Not sure this is a general practice everywhere, and I was told by others that it was not. I don't understand this policy as this means vision insurance for my kid means nothing.

I made an October appointment for my daughter back in July(October was the first availability they…read morehad at that time). They just called in mid-September to cancel and want to reschedule it for January at the same office. We have been waiting for the appointment from July only to be pushed back to January. Very disappointing. I see other recent reviews of similar experiences of doctor cancelling appointments. My daughter needs a yearly eye appointment. Now, we have to find another provider.

I have been going to North Suburban Eye for many years.I always feel special, informed in the…read morelatest technology and never rushed.The staff is always friendly and makes me feel that my appointment is the one that matters and they are focused on me.I couldn't pick a better dr then Dr Rita Cherian. She is immediately engaged without being overwhelming. We have a one on one conversation and I leave feeling content and totally informed . I know if I have any further questions, she and entire staff are there for me.I look forward to my appointment.

From the owner: Welcome to North Suburban Eye Associates! With offices in Wakefield, Beverly and Winchester,…read moreMassachusetts our eye care practice is dedicated to excellence in ophthalmology and to providing services in all areas of ophthalmology. Including; cataract surgery, LASIK eye surgery, glaucoma treatment, retina eye care, and even pediatric ophthalmology focusing on children's vision. Led by C. Douglas Evans, M.D., Kimberly Mooney-McNulty, M.D. and Sandra Hu-Torres, MD our staff is not only vastly experienced but also well organized to handle a complete range of vision related problems. If you are located in the North Suburban Boston area and seeking excellent ophthalmologists you will find this at North Suburban Eye Associates. Whether your eye care needs are routine or complex, we invite you to schedule a convenient appointment at North Suburban Eye Associates. North Suburban Eye Associates serving the greater Boston area, adheres to the highest standards of quality and a firm commitment to our patients. Our goal is to educate each patient, to ensure you make informed decisions regarding your eye care.

Overall great experience. Doctors were very attentive and…read moreaddressed all our questions and needs. I came here with my mother - who had an eye exam here. They treated my mother (who is older and does not speak English) with empathy, and understood what she articulated well. The staff was great helping my mother with testing and also helped her with glasses. When I checked in - they went through insurance coverage with us and everything was clearly explained.

I had a really good time! Doctor was really good. I did…read morehave dry eyes for a long time and finally a doctor addressed it without just tell me to use eye drops. I will be returning for a dry eye treatment (IPL). Staff was excellent helping me with my glasses and explaining contact lens coverage to me through my insurance plan.

I have contemplated LASIK for decades but was too nervous. AVANT provided a convenient,…read morecomfortable, and nerve free experience. I wish I had come sooner and will be recommending the business to anyone who will listen!

I was nervous about the procedure but decided to go forward with the consultation. Everyone at…read morethis practice exceeds all expectations. They are awesome. I decided to go forward with the surgery and everything went great. The Dr walks you thru the whole procedure. I was nervous about it but he was calm, slow and deliberate with every move he did. I was aware of what he was doing before he did it. The procedure was a breeze. I recommend it to anyone who is thinking of having it done.

I Highly recommend you avoid Kathryn Hatch. I have a serious eye" disease. I decided to meet with…read moreher only because she provides surgery which I need. I already known about my diagnose, but I passed tests again specially for her and paid for it. I waited her about 1 hour!!!! She spoke with me about 10 minutes. She said that she ll do surgery for me. She started filling out the paperwork and abruptly stopped. After that, she left the room and her manager Leilani Ford came into the room. I asked manager "what my next steps?!" And manager said "Kathryn is having a lunch" she will call you later about your procedure. I was shocked! I waited her more than hour and she just left the room because she wanted to eat! This is absolutely unprofessional. Of course, nobody called me later. I just paid money for my tests.....Where is the ethics between patient and doctor? Maybe she doesn't know such words...The Manager Lilani Ford gave me a promise that the Kathryn will call me, and no one called me back after several months. I called many times, left audio messages, but no one answered me. This is maximum disrespect for people who come to you for treatment. Even just call your patient and say that you cannot provide a procedure a much better than just ignoring him. This call takes 5 minutes no more, but if you're arrogant and you don't care about your patient, you don't do this. That's why I can't tell you how good a surgeon she is, but I can tell you for sure that she can simply ignore you without explanation.

Stay away from any Mass Eye Ear practice including this clinic (used to be called Talamo practice)…read more They literally see customers as "walking dollars" and the least they car is providing sufficient and appropriate care to your eyes. Looking for eye surgery, cross-linking, or contact lenses? Look elsewhere. Your eyes are your eyes, they ARE NOT TOYS.