Best place to get glasses! Fantastic option, wonderful staff who are very knowledgeable and friendly! 10/10

This review is not a reflection on the quality of care of Dr. Vipapan (he's great) except for the fact that he hired the rudest optician, Laura. I have been at this practice for ten years but am leaving after having been subject to her rude, dismissive treatment during two recent visits. The poor ladies at the front desk clearly live in terror of this new optician and the vibe is really sad in there, to see how she treats them and how she treats the patients. I decided to follow Mindy, the previous optician, to her new practice Oculus, in South Pasadena. Mindy is the smartest, kindest, most competent optician I've ever seen and I have already called for my first appointment at Oculus, where it was such a breath of fresh air to call and talk to friendly people who clearly enjoy working there. read more

I never got my eyes checked as an adult, so I decided to try this place out. I came here on November 7,2024 as a paid customer without insurance and as a new patient. The doctor was very friendly, knowledgeable, and welcoming. Price: Routine eye exam: $160.00 read more

Eye Place Optometry - Optometrists Near Me - Pasadena, California

My eyeglasses/prescription is really challenging. During the pandemic I went here a few times with multiple issues, and they were always kind and helpful. The doctor is amazing! Mindy is phenomenal- she's smart, funny, beautiful and kind. I highly recommend this location if you need glasses. They are very helpful, accommodating, and totally professional. read more

The office is run well, great staff, great personnel, great assistants, and of course Dr. Vipapan OD is a great optometrist who thoroughly checks my vision each visit and makes necessary and proper recommendations. I once had an issue with a particle in my eye and he was very helpful and referred me where I needed to get additional tests. I also feel like they always do proper eye exam checks, and tests and Dr. Vipapan is very patient and what I believe a true professional should be in his field. Also, the selection of glasses and contacts is very good. I am glad I found my optemetrist. read more

I have been coming here for 10 years with a special eye case that needs special care. Dr. Vipapan takes his time with me and goes through thorough testing and explanation. I drive from Whittier to see him and the friendly staff! Also, they have a good selection of glasses, including high end brands. Highly recommended! read more

I want to start out by saying this review is not a reflection of Dr. Vipapan. He was incredibly thorough, knowledgeable and kind. However, I cannot say the same for his front desk staff. When I filled out the intake paperwork I noted that I had worn contacts in the past but marked "no" that I did not need a contact fitting exam. During the exam, Dr. Vipapan asked if I have worn contacts previously and I said "yes". He ended up doing the eye exam and had me try some different contacts as I mentioned the ones I had used in the past would bother me. I thought this was all part of the standard eye exam because I had assumed he read the paperwork where it showed I marked "no" to the contact fitting exam so I went along with it. I ended up trying on a pair and he proceeded to give me a few day supply. When the exam was over, I went to the front desk to pay the $30 for the retinal imaging test so I was surprised when the woman gave me a total of $170. When I asked her why the total was so high she told me, in a very shaming tone "because Medi-Cal doesn't cover the contact fitting part of the exam." I told her I didn't ask for that part of the exam and even marked "no" on the intake paperwork. She said, "Oh, *name of other staff member* didn't ask you?" "No, she did not. She only mentioned the $30 for the retinal imaging." "Oh, well, you need to throw those contacts away then because you don't want to pay for them and you need to take the ones that he gave you out of your eyes and throw them away in front of me." I honestly couldn't believe what she was asking of me...to take the contacts in my eyes out that the Dr just had me put on and throw them away in front of her. How dehumanizing! She tried to make me feel like a thief because I couldn't afford an exam I didn't even ask for! This is how you treat your patients?! I am absolutely appalled. I don't know about you but insurance can be incredibly confusing and in my past experience, the intake staff go over your insurance and benefits with you at the beginning but all this woman did was shame me for 1. Not bringing the right insurance card and telling me I should always carry that specific one on me (mind you, no doctor's office of any kind has ever asked for that specific card she was requesting) and 2. Not being able to afford the contact exam that I didn't even ask for. I truly believe the women at the front desk are classist a**holes who look down on people who need medi-cal and can't afford private insurance. My partner was in the waiting room during my exam and asked another woman at the front desk if they accepted their specific Medi-Cal insurance plan and this woman looked at her like she was trash and pointed to and said "those are the cheapest glasses we have." What an unfortunate experience as I looked forward to seeing Dr. Vipapan again for my next exam but I will not ever be coming back to this place. I hope that Dr. Vipapan hires some new people that actually want to help his patients because his current staff are going to continue driving patients in need away. read more

Very highly recommend!! Dr. Vipapan and his entire staff are wonderful! I have been going to The Eye Place Optometry in Pasadena for years, both at the previous location on Lake Ave and then the super convenient current location on Green Street. Dr. Vipapan and his entire team have always been extremely knowledgeable, well organized and professional, wonderfully personal and kind, and wonderful about answering all of my questions, big and small. They have kept excellent track of my changing needs as my eyes age, and have always offered the best service imaginable when fitting me with each new pair of contacts and eyeglasses (Mindy is amazing at eyeglass adjustments--a true artiste! If you have one ear higher than the other and one pupil higher than the other, then you know how important the individualized fitting process is). I have benefitted immensely over the years from honest, thoughtful discussions with Dr. Vipapan about the pros and cons in my case of new technological developments, including new types of lenses and potential surgeries. I appreciate The Eye Place's stylish, high quality selection of frames --S.A.L.T.S. especially are hard to find, but they fit my Asian nose so well. Mindy has always been great about strategizing with me about how to make effective use my VSP vision insurance benefits and helping me experiment with new looks for my regular glasses. She helped me pick the perfect frames for my favorite new pair of prescription, progressive, combined near/far distance sunglasses. I use my favorite prescription sunglasses from The Eye Place every single day. My husband and I recently had to relocate out of state and we deeply miss Dr. Vipapan and his entire staff. read more

I've have been going to the other big eye place in Pasadena for years and always dreaded the experience. A coworker recommended Eye Place and I'm so grateful she did. The quality of care from registering over the phone, making that initial appointment to check in is unmatched. Dr. Vipapan's preformed an in-depth exam for glasses and contacts in a modern and clean environment. I must say TEN STARS for Mindy! With her vast knowledge she helped me pick out the perfect pair of glasses and lenses for my level of use. She juggled a few patients and tasks while helping me but I never felt rushed or neglected. Coming back for the fitting was great too, she was so meticulous with the fit. I can tell she wanted my glasses to be perfect and I really appreciate that. I used to hate going to the optometrist, now I can't wait to come back! read more

Love the staff! Very clean and friendly! Dr. is also very nice, and explains everything really great! Puts his patients best interests first. read more

I live around the corner so decided to walk on over here today for a quick adjustment after stepping on my glasses (I should've done this sooner!). A super nice staff member helped me and within 10 minutes I was on my merry way back home. Love the service and the ultra cool staff. Thank you guys for making it quick and easy!!!! read more

Eye Place Optometry - Optometrists Near Me - Pasadena, California

Dr. V is a caring optometrist, and cares about his patients. Mindy is the absolute best and so clear when she explains cost and products well. Very friendly and efficient office. I highly recommend this optometric office. read more

The best Eye place ever. Very nice and welcoming. I highly recommend this place. This is the cleanest and most technologically advanced optometry center I've ever been to! Dr also incredibly caring, kind, and professional. I've never been giving such in depth information regarding my eyes and vision. I'm so grateful to have found here! Will never go anywhere else now! read more

This place has good reviews for a reason. I have been extremely happy with Dr. Vipanan and his staff are wonderful too. Easy process, they were great about having my insurance sorted up front and he is such a nice doctor. I wasn't pressured at all with "upsells" which is always refreshing. The staff is so friendly and makes you feel very comfortable. Their new office space on Green is really nice- so bright and clean. Easy parking is always a plus! Highly recommend! read more

At first, i was skeptical about finding and trusting an optometry place from yelp because getting the right glasses and lens adjustments means a life for me. However, Dr. V's professionalism,experience, and knowledge completely changed my mind and cleared all the doubts i had!! I explained to him that i havent had my vision checked for the last 3years so he did a very thorough exam and patiently explained every step of the way. I was so glad i was able to find my yearly "go to" place for vision exam in my local neighborhood. Prior to the appt, I was able to call and have the office verify my insurance coverage so it was all set when i came in. After my appt with Dr.V, the technician patiently helped me pick out the right frame for my face based on the style and prefence i told her (sorry for spending 40mins trying on all the glasses and thank you so so much for bearing with me!!) After everything was done, I was given the run down on all the costs and copayments. I came back the following week to pick up my brand new glasses. Overall, the process was very smooth. I will most definitely return here next year. read more

Dr Vipapan is fantastic--thorough, helpful, and really cares about his patients. I'd had some iffy optometrist experiences in the past and am so happy to have found an amazing doctor close to home. Doing normal things like going to the eye doctor and dentist can be weird during a pandemic, but my visit to Eye Place was easy peasy and I'd highly recommend keeping up with appointments these days if you can. I called to make appointments for myself and my partner and they were able to get us in at the same time about two weeks later. I received a reminder text a few days before and they were ready with our intake forms right when we arrived. We filled them out onsite (I saw them disinfect they pens between uses) and we were both through our full exams in about an hour. Regarding COVID, the staff is wearing masks and shields and they've set up vinyl partitions at the front desk and glasses fitting station. They're also booking at half capacity and we only saw a couple other people while we were in. They are not taking temperatures onsite. Parking is easy in the lot around back (90 minutes free) and there's an entrance from the back or on Lake. The best part, aside from Dr Vipapan and his kind staff, is that this place is literally right next door to Randy's Donuts new Pasadena location. You bet we rewarded ourselves for being full fledged adults who get their eyes checked with some classic LA donuts. Until next time! read more

Went here a few days ago. I have been looking for a new Optometrist in the local area. Seen the Eye Place made an appointment. They have a small parking lot in back. Carry a good selection of name brand frames. Dr was very friendly and informative. Now I'm just waiting for my glasses to be made. I recommend the Eye Place if you live in the Pasadena area read more

Dr V is a great optometrist and his great and patient. Mindy is super helpful with glasses and goes above and beyond.

This review is a long time coming. What an Incredibly wonderful, caring place. The doctor is amazing. Staff is wonderful (Hey Mindy, thanks for being so cool and funny!) and I'll never go anywhere else! Thank you again!!!! read more

If you are looking for a courteous staff and vast selection in eyewear, then you must come here. Mindy was so helpful and knowledgeable- she made me feel at home. I will definitely be coming back. read more

The staff and the doctor are top-notch. The professionalism and time the doctor takes with each client is above and beyond. The front staff is the best I've seen. Mindy helped me with my glasses. She picked a bunch of different designs at different price levels. No pressure from anyone. One very happy customer. read more

I found eye place optometry and I am so happy I did. The eye doctor is super knowledgeable and kind and the office staff are wonderful. Highly recommend! read more

Dr. V is professional and thorough. I've been to a bunch of optometrists and he really took his time to get my prescription just right. I am so happy I found EPO - Mindy and the other women at the front desk are super helpful and friendly. I enjoyed my visits because they were pleasant and quick to let me get in and out with my contacts. One thing about Dr. V is he listens to what you're saying when you want to explain whether or not you can or cannot see clearly. Other optometrists I've been to "listen" and then hurriedly send you on your way with some RX that may or may not work. I was given trial lenses and wore them for a few days before deciding that YES, Dr. V has given me an RX that really works. I've recommended him to a few of my friends now so I hope they go to him and have the same great experience. Parking in lot behind the office is free for the first 90 minutes. read more

Yelp pays off! I've had vision insurance for years and never used it (stupid, I know). I haven't been to an optometrist for years and decided it was time to not waste it. I checked onto yelp for some of the optometrist in the area and found this highly rated. I called it to see if they took my insurance and they did. Unfortunately at the time, they had no Saturdays available for another month, but that was fine. I told them to put me on the wait list just in case as I live relatively close by. They called me a few days later and fit me in for the same weekend! Overall, great experience. All the ladies in the front were nice and helpful. Doctor V (sorry, I forgot your full name), was very nice and professional. He's kind of like your friendly next door neighbor in a very positive way. He explained everything as clearly as possible and took his time. Nothing seemed rushed at all. I've always heard of places trying to sell you on products so they can make the most money, but I didn't feel that way here. Surprisingly, Doctor V said my prescription hasn't changed at all (or much) from 5 years ago. He said if I didn't want any glasses, the ones I had were perfectly fine. Thankfully, my insurance does cover prescription sunglasses which I was desperately in need of. The girl that helped me (forgot her name), was very patient and told me all the cost and her recommendations which I went with. Glad I chose this place. read more

Dr. V is awesome!!!! Being new to the area I was looking for an Optometrist and came across Dr. V's office. I was living a few blocks away at the time so it was perfect. I have a pair of glasses which I didn't wear often but I went to Dr. V for a checkup with the thought that I might need to start wearing glasses more frequently or even try out contacts for the first time. He was very thorough with his examination and so nice. He gave me some contacts with my prescription to try out with a request that I come back a week or two later to see how the lenses worked out for me. I had to go back to his office MULTIPLE times. Rather than having me settle on the first set of contact lenses he suggested, Dr. V continued to have me try new lenses and come back to his office for a checkup to ensure that I would find a pair that worked out well. You could tell that he genuinely wants to make sure you get what you need and you are comfortable. Not only is Dr. V awesome, so is the rest of the staff. Since I did have to make multiple trips, I worked with the staff a lot for scheduling and everyone was very helpful and responsive. EYE will definitely continue to visit Dr. V's office for my optometry needs!! read more

Dr. Vipapan is patient, kind and knowledgeable! He took great care in conducting my eye exam, asking me a lot of questions and talking through my concerns. His staff is also very helpful and friendly. I highly recommend coming here for optometry services! read more

Dr. V is simply the best there is. I've had glasses my whole life and have lived all over the world and have seen many optometrists over the years. Dr. V and his staff are competent, friendly, professional and THOROUGH! Have confidence that you will have a thorough assessment of your eyes. Including a comprehensive assessment of health. read more

Nice staff and very friendly optometrist! I recommend calling in advance to reserve an appointment to look at eyeglasses.

Thank you Dr. Vipapan for always taking care of my family and I. Their entire staff is friendly and knowledgable. Love the office atmosphere as well. read more

I found this place thanks to Yelp, and the reviews are spot on. It is superb. It was easy to make an appointment, and there is a lot of parking just behind the office. It is possible to enter from the parking lot too, but the door is a bit hard to spot. I received great, friendly service from the reception staff and also from Dr V himself who really took the time to explain through each alteration he made during my eye exam. I will definitely be going back to Eye Place for all my optometry needs from now on, and I have also convinced my wife to transfer her eye care there. read more

My first time here was well over 1.5 years ago. First of all, Dr. V is pretty awesome. He gave me realistic advice about LASIK, which I appreciated. He even allowed me to try different contact lens brands to see which I liked best. Second, Mindy is just great. She's extremely helpful and nice. A truly genuine person! My first experience with her was awesome, and my second just confirms that about her. I hadn't come in for an exam in over a year, but I had run out of contact lenses to wear. Despite the fact that I needed to have an exam soon, she still checked with Dr. V and everything was squared away. I even asked if I could get a trial pair of lenses while I wait for my new order of contacts to come in. Mindy went out of her way to check their inventory, and though they didn't have the brand I wanted, she still gave me a different brand with my prescription! Finally, the doctor and his staff are not pushy sales people in the least. During the exam, he focused on my eyes and solutions to try to make them better (as it should be!). They don't try to sell you anything and understand budgets are quite the concern these days. In fact, they even suggest other companies that you can purchase glasses or contacts from like Costco, Walgreens, 1-800-CONTACTS, etc. If only more people followed their standards of customer service. read more

This staff is tier 1! Everyone is so sweet and willing to help, and I've never seen an optometry office this kind! I want to shout out Mindy, who is an optician, who helped me with my sunglasses. She's so on top of her game and I would highly recommend this place! read more

I've had a problem with the way that a pair of glasses I own has been fitting for about six months and I haven't had time to stop in to my eye doctor to adjust them. It has been bothering me so I simply did a Yelp search just now for optometrist that are open on a Saturday at this time. They came up I called and they said I could just come in. Excellent customer service and within 10 minutes fit me perfectly. I would definitely recommend this place for customerservice. read more

Awesome doctor! He knows his stuff. And has a great sense of humor. He's to the point and won't talk your ear off. Staff is great too! Definitely recommend. read more

This review is just for Dr. Vipapan and Mindy. Both are 23 stars, THE BEST!! I really love this place. I had the same optometrist in San Diego from the time I was in pre school to college. When I moved to LA for college, I would try different optometrists but end up going to my old San Diego optometrist when I would visit my family. Finally, when I moved to Pasadena, I tried Dr. Vipapan. He will definitely be my optometrist until he retires or I move! Mindy is also very knowledgeable and helpful. This place has a great independent/family business vibe. My only criticism is that I do wish they had a better selection of higher end frames but I have never been to an optometrist that has the frames I want. I have always bought frames separately, so this is not expected at all. One last bonus is if you go here, there are 500000 restaurants and lots of shops in the area, so you can plan your lunch or whatever around it. Good location. Good parking. read more

First time visiting an optometrist in over 9 years and they were so helpful. The whole staff is awesome! The energy is great and they truly seem like they enjoy working there. Dr. Vipapan is awesome and very attentive. Also the lady who helped me pick out my glasses was very helpful and patient. She let my try on many pairs to ensure i was satisfied with the pair of my choosing! Truly a great experience :) Will definitely be my place to come get my eyes examined! The customer service is just amazing, always nice to have that welcoming energy when first visiting:). Thank you for the great experience! read more

After many years of not having my eyes checked and a recommendation from my buddy Emily, I scheduled my appointment with Dr. Vipapan. I first took notice that the facility was very nice and the staff was friendly. Dr. V was very nice and made my whole experience very pleasant and even gave me some useful advice on how to maintain my perfect vision (YES!). I don't know how to make this review not sound generic, but I definitely would recommend this optometrist! WORD OF ADVICE: Find parking in the back. First 2 hours are free. Plenty of time to get your eyes checked and grab a quite to eat. read more

Eye Place Optometry - Optometrists Near Me - Pasadena, California

This is a great optometry office. Dr. Vipapan is very professional, kind and patient. He's clearly committed to his patients' care. He allowed me to come back multiple times to determine the best new contact prescription. Also, I recently purchased a new pair of glasses ,and Pim was incredibly helpful and kind throughout the entire process. I love my new glasses, and the process of selecting my new pair of glasses was actually fun! I definitely recommend this optometry office. read more

THE best experience i've ever had at a medical office. the entire staff is so warm and welcoming. dr. vipapan is incredibly attentive and communicative, he goes out of his way to help you understand what is going on with your eyes and the best course of action for you. mindy was wonderful at helping me pick out some adorable glasses. you really feel cared for at this office. i could not be more pleased with my experience! read more

Hands down the best office visit I've ever had in healthcare. The staff is extremely nice, the optometrist is the nicest man and so thorough in explaining everything. They make you feel so welcomed. They have a good selection of glasses and everyone is very professional. I'm so glad i found this place. read more