Eye See Optique is AMAZING! Dr. Colbourne is a wonderful optometrist, and he is super thorough and takes his time with you - he answers all your questions and and addresses any concerns, as well as explain everything so clearly! In addition, their boutique is bar-none - if you're looking for designer frames, this is THE place, as their selection just cannot be beat. Tom Ford, Versace, Dita, etc. - they have it! The staff are all friendly and helpful, and making appointments is a breeze. Ample parking in the large plaza lot. +Dr. Colbourne! +amazing selection of designer frames +friendly staff & service +ample parking read more

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Pros: My appointment with Dr. Colbourne was outstanding. The product selection of frames is very unique and different. The pricing was fair. Cons: When I received my "bifocal" glasses on 4/28 and the line was not correct. I immediately told Pershia the bifocal line was not correct and requested she use the glasses I was wearing that day to compare. She ignored my statement - "just wear them for a week and then bring them back if there is a problem and we will fix it." I returned 2 days later after almost falling down a flight of stairs. The next rep was kind enough to look at the glasses I currently had and used it for measurement. I was advised it would take 10 days. I called on 5/11 and was informed they were not there. I waited another week to find out the glasses would be there today -5/19. Now to try to pick up my glasses (office is closed on Wednesday) before 6 pm with traffic is precarious and I am leaving town on 5/22 and really need the glasses. Overall, the experience for the exam was excellent, the service thereafter not so much. I have already recommended several people and hopefully it will go a lot smoother. I hope this can be a learning moment for the new business in Dumfries. UPDATE: I added two stars. Waheed reached out to me directly after reading the review. He extended every possible solution and I appreciate that. My daughter picked up my glasses which are perfect and I'm off to London!! I will still recommend family and friends and I'm glad some CS improvements will be made. read more

I have been seeing Dr. Colbourne for years. He is very thorough and takes the time to explain everything to me until I understand. He cares about his patients health. He goes above and beyond to make sure I can see clearly and my eyes are healthy. If you want a Dr. that cares about you then go see Dr. Colbourne. You will be glad you did. read more

Just switched offices to eye see Optique and I am really happy I did! The staff were super helpful and efficient. I can't imagine going anywhere else! read more

I typically don't post reviews but the service I received from Deiba was next to none. She was patient, knowledgeable, and helpful me find the perfect pair of stylish frames! They were a bit pricey...yet perfect! I can't wait to pick them up. read more

This was my first time doing a remote exam the technician were amazing. They had great selection of frames and affordable prices. Highly recommend read more

Overpriced and poorly staffed. It took multiple tries to get my prescriptions correct over several trips, and each time was a ridiculous wait in their hot building. Each time someone on staff was rude or snippy with me like their mistakes were somehow my fault. The initial price I was given for frames was ludicrous, and when I said I'd just take my prescription and buy frames elsewhere, suddenly the prices shot way down. Cannot recommend. read more

I had a great experience here and the staff were very friendly, they helped me pick out my frames!

My experience at this optical boutique was fantastic, Deiba was exceptionally helpful in helping me choose the ideal frames. I truly enjoyed my visit and found the perfect pair. I can't wait to return next year read more

What an amazing experience my wife and I had at this boutique. If your in Dumfries check this place out. I highly recommend you to check this place for your stylish glasses. Can't wait until my insurance kicks in again in the new Year read more

Oh where to begin... The office was hot, thermostat set to 75°. Wy wife and I had appointments but had to wait an exceedingly long time since they only had two people working and one was busy with another customer. Both of us completed the standard tests (puff test, etc.) but were seen virtually (after another excessively long wait) by a technician and optometrist (with excessive wait between those two). My wife's prescription came back totally wrong and when she notified them, they said no, it is correct. It was not. When it came to mine, the near vision wouldn't work on the machine. They kept telling me they had my current prescription entered and yet all I could see on the card was black dots. They finally gave up and told me they'd email me my prescription (which never happened). When I tried to go to another eye doctor to get an actual exam, I have no benefits because they've now used them for the year and my wife and I have to pay out of pocket for the correct exam. Absolutely will not return and will not recommend to anyone. read more