This location is great!…read more I generally like MyEyeDr because they have one integrated system so no matter what location you go to, they can see your past history. Each doctor I've seen has been great. I don't know how someone could be a "bad" eye doctor LOL. The differentiating factor is the front desk staff. They are really strict about being late, and the cutoff is usually 15 minutes. Last year at another nearby location, I even called in advance and because I was 16 minutes late, they said I had to reschedule. And there was no other appointment for weeks. This year I was late as well. However, this location was so nice. They looked at the schedule, and asked the doctor if he could try to squeeze me in. Of course they advised that I would have to sit and wait 30-45 minutes if I wanted to take the chance. I had time so I didn't mind. In the meantime, I looked for new frames. If y'all wear glasses- you know this process can take a long time. About 30 minutes later the doctor was able to see me. I got my exam, and my new prescription. Since I couldn't find new frames I liked that were in my price range, I just opted to get new lenses for my existing frames. They had a great selection in a variety of price ranges- I just happened to like all the ones that were ridiculous haha. When I went back to get my glasses, they were still super helpful and friendly. I called and no on answered (probably busy on another line) and they even called me back! I have never had such excellent service at a MyEyeDr location before.

Not very happy with the service I received today. I received a text that the reading glasses I…read morepicked up were ready. So i went during my lunch period to grab them. At the front desk, they asked me to put them on and everything was blurry at about a distance of 1 foot from my face. Additionally, I tried looking at my phone and it looked distorted in my hand, like it was bending. While waiting the 2 weeks to pick up the glasses I tried a pair of over the counter readers with the same script and had no issues. The only reason I went with these was because the Dr told me it accounted for an astigmatism. I let them know that I was unable to see properly and they took the glasses back to check. When the lady came back, she said, the prescription is what the Dr prescribed. I explained the issues with them and she seemed to blow me off. She said that I would have to be retested. I explained that I can only do appointments on the weekend due to the lack of timing requesting time off as this is not considered an emergency situation. Unfortunately the soonest appointment is April 20th. She scheduled me and said nothing. There was awkwardness at the counter and I asked, did you schedule me. She said yes. So I guess I was done since she said nothing and I left. It was a level of rudeness that I have rarely seen in a customer service oriented business. At no time did they express any concern or care that this mistake is quite inconvenient. They weren't pleasant, apologetic or sympathetic. Mistakes with orders happen, what upset me was the lack of customer service by the front desk staff. They truly deserve to be sacked. In fact, I spoke to the gentleman who helped me order them, who no longer works there and he mentioned that my experience isn't uncommon with the front desk staff. In fact he said the two woman at the front desk were part of the reason he left the company. I will try to resolve the issue with this company but ultimately, I have very little faith. If I have too, I will take the frames and go elsewhere and end up paying out of pocket for a new exam and lenses. I will update this post based on the resolution. UPDATE: I went today to pick up the pair of glasses to give it a few days of letting my eyes adjust to see if they work out. I checked google and yelp to see what time they were open. I get here and they are closed and it's, "by appointment only". Yelp even stated that the hours were updated a month ago. This place is absolutely garbage. It needs new management or shut down. The last 6 months of reviews are horrendous. They can't get their hours correct online and their front desk staff are like the mean girls club. Once I pick up the glasses I'm done. I will encourage everyone I know never to give this company business.

Pesimo servicio!! Creo que la unica persona amable fue la doctora la cual también debería de ver…read morecómo trabaja su personal. Mientras estuve ahí noté que entraba gente y nada amables. Bien dicen que entre hispanos se joden. Otra cosa lleve ami niña por sus lentes y cuando fui a recogerlo solo fueron como "tenga sus lentes" osea no preguntan si la niña mira bien, si ella está cómoda con los lentes, NADA!!! Osea sean más profesional en especial porque son niños. No recomiendo este lugar para nada!! No gaste su dinero aquí! Y si no me diera opción de darles ninguna star no les pondría nada!!!! Latinos no apoyen aquí

My whole family goes here and we all love her! She does her job very well, she is very…read moreknowledgeable, informative and she answers all of your questions.

Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

My experience was incredibly different than I previously remembered. I'm a returning customer from…read morenine years ago. I do believe the entire staff met 5 stars easily. I was greeted with friendly staff, and they called me back to the doctor in a timely manner. Dr. Thomas was incredibly thorough, knowledgeable, informative, and passed information to the assistant who would help finish the customer buying process. The lady who helped me already had my insurance paperwork pulled up. She helped select the lowest cost, picked out glasses selections according to my desired description, and we enjoyed a few laughs. Everyone was friendly and told me bye as I was leaving, quickly inserting that the average time for receiving my glasses was two weeks. I will certainly be back.

This practice came highly recommended but to my disappointment I believe the one who recommended it…read moresuffered TBI from a swift kick to the head by a donkey. Worst experience EVER! Paid for a exam for both glasses and contacts. The doctor got my sons prescription for glasses wrong. Call this practice for a callback...never once returned a call. I called several times. Finally decide to go in and get the prescription just to see if the one my son brought home matched with the one the doctor gave me. Weird thing to do, I know, but I did it anyways. The office manager with the personality of a salted slug, Donna, gave me both the contact and reading glasses prescription. How about both prescriptions were for contacts. I ordered my sons glasses with the contact prescription they sent home with him. He came home with 2 prescriptions of the same. They gave me the same thing...2 prescriptions of the same. I wasted money on an exam that gave me the wrong prescription for glasses and on top of that wasted money on glasses my son cannot use! Me thinks everyone employed here needs to go get their eyes checked from a qualified doctor, because clearly the overall vision at this practice is quite deficient. They are not going to like me darkening their doorstep again but they owe me some glasses or a refund on the eye exam. One or the other!

First time experiencing the vision center. Loved it!…read more Dr Kunle Oluwadare was great. We enjoyed his presence and knowledge, friendly doctor. Nothing but awesome service. The office staff was nice too. Affordable frames and lenses. Friendly optician, Pam. We were confused with what our insurance cover and didn't know what to do with the style and shape of the frame to accommodate the comfort of our faces. We 100% will go back to them. No pushy sales, friendly and knowledgeable. Again...LOVED IT!

I've been coming here for 10 plus years and Dr.Swafford and his staff have been great. I wear…read morecontacts, glasses, and have astigmatism in my left eye. Very friendly and knowledgeable team.

Dr. Swofford is one of the most genuine and caring health care professionals I have seen. Helping…read morepeople is his primary goal. He always treats me like a good friend and provides consistently top-notch care!

8/13/25 I visited location inquiring about services. Although the atmosphere in office was…read morepleasant, the receptionist was not inviting. No smile seemed very annoyed and was short with answers. You lost a potential customer. Do better.

Thought I really liked this place, but when my lens delaminated from the frames after 14 months,…read morethey were very smug and took zero responsibility. They did not even offer to resolve the defect. All they said was there is nothing they or anyone can do.... Their solution was simply get a new eye exam, new lens and expensive frames.buy more from me! Very very disappointed in their treatment of a customer that continued to support their business. They are not a partner, only in it for the money.

My mom was a patient with legacy on spout springs.all I can say everybody in that place is…read moreprofessional.nice.positive energy.all the girls in the front desk are amazing and helpful.just amazing woman.i don't know the pretty blonde she has the lil nose ring she is just amazing so sweet and nice and professional.great experience.the Dr dont know his name but he is just superb.so I recommend legacy all day everyday.

I've been a patient since 2006, Dr. Michael Shannon was still in the Buford location, my 3…read morechildren, my husband and myself are patients. Dr. Shannon left a Legacy of great care for the patient, kindness, friendliness. We always feel welcome and trust their professionalism and knowledge.