Priscilla was what customer service supposed to be about. She made my wife and I feel important…read moreand at home. You can tell she loves what she's doing! She deserves a raise and overall, she is the perfect person to be the first one anyone meets at the eye doctors office! Great representation!

If you're looking to be overcharged, this is the place. They'll shuffle you from one rep to…read moreanother, constantly trying to upsell you on services. Most eye doctors up north will do cataract surgery for what your insurance covers, but not here. Instead, they'll sell you a lens for anywhere from $800 to $3,500 in addition to what your insurance will pay. And if it doesn't work the way you hoped after spending that money, they'll happily try to sell you another pricey lens. Makes you wonder how much it actually costs to make that little plastic lens.

I have called twice trying to make an appt after they notified me I was due for a check up. the…read morefirst attempt I was caller number 11 and hung up after waiting a few minutes with no progression . Today I'm waiting 40 minutes and about to hang up as I have been #2 now for the past 15 minutes. I am satisfield with Dr Breunig care but unwilling to deal with his office staff. Moving onto another Dr as there is no good reason to stay here.

Dr. Fisher is the third was amazing. I was scared to have cataract surgery was in and out. His…read moreoffice is fantastic. Everyone took good care of me and I can see you again. It's amazing. It was the best experience I ever had with my eyes thank you very much.

I had eye surgery performed by Dr. Welch and a follow up corrective procedure about a month later…read morefor my left eye and paid completely out of pocket for everything. I won't go into medically specific details about my health, but after a common eye procedure, corrective procedure, and follow ups I won't be going back. Vision is too important for me and I've had to result in looking elsewhere for help. I continue to see my main optometrist who is also a part of the main organization and is wonderfully fantastic, I only wish her colleagues shared her same level of compassion for patients; it could have saved us a few thousand dollars.

Very pleasant caring physician, great office staff 100 percent satisfied with vision after cataract…read moresurgery

I had cancer when I was young and ended up with cataracts in both eyes. Dr. Schemmer did the…read moresurgery on both and I can only say that my vision is once again what it was when I was 20! He made sure I understood the whole procedure and knew what to expect. I was extremely nervous about having someone touch my eyes, but with the mild sedation they put you under, the surgery seemed like it only lasted a few seconds. I was really impressed and would recommend him to anyone. I believe he's one of the best in the state!

Currently been going to the office in Davenport FL all the info is main office. Being diabetic it's…read morecrucial to follow up with eye specialist since the eyes can be damaged due to sugars. This establishment is very clean & practice 6 ft. Mask for employees & patients. The machines & equipment used are properly sanitized. The office takes precautions before & during each & every patient.

We went there after coming from Ocala eye (which we give a 1 star and would never go back or…read morerecommend). My wife had an eye bleed that caused a black central spot on her right eye. We called them at 450 pm on Tuesday and got an appointment at 950 am the next morning. We had almost no waiting at the appointment, the tech was very good and personable as well as the office staff during check in. We had Dr. Patel and found him to be very professional and knowledgeable and just as important especially these days, didn't feel rushed. He spend plenty of time with us and answered all our questions. We actually felt, he went the extra yard which is something you don't normally see these days. We certainly found our new doctor and would recommend him to our family and friends.

Dr. Loewy and his staff was very polite and caring. He did an awesome job on my eyes. He even calls…read morehis patients to check on them and ask if they have any questions or concerns.

They are very professional and friendly at the same time and take time with every client.read more

Everything was great! The service and the staff were wonderful. Appreciated the assistance in…read morepicking out frames for both my husband and I!

In the beginning of October, I visited MyEyeDr. in Winterhaven, Florida, to schedule an appointment…read morefor my husband. I presented the office with his insurance card and all the necessary information. Today was his scheduled appointment date, November 7th, so he left work early to be seen. Upon arrival, he was presented with the same paperwork I had filled out earlier. He was also asked to show his insurance card, which I had given them during the appointment setup process. This was unusual, so I brought it to their attention that I had already completed all the necessary tasks. They explained that it was standard protocol to complete these tasks on the day and time of the appointment. After reviewing the paperwork again, they called him to the desk and informed him that he needed to contact his insurance company to verify his eye coverage. In reality, these tasks should have been completed before his appointment. I informed them that they should have completed these assignments before his appointment and that he should have received a phone call if they were unable to do so. They responded that this was their standard procedure and that these tasks should be completed on the day and time of all appointments. We eventually called his insurance company to check if the paperwork had been accepted, and it had been. However, it had to be in paper form, not electronic. Unfortunately, this meant that he was unable to be seen. This would have been acceptable if they had not set up his appointment, received his insurance card during the month prior, and not called him in advance to inform him of this information in October. Smh save yourself time, and frustration and go elsewhere.

My appointment didn't go great at first. The first tech that assigned to me was rude and acted like…read moreI couldn't afford an exam. When I asked to speak with their manager, Natasha, she wasn't much better. When I requested a new tech, her response was well maybe you need to come back another day. When I tried to explain the tech and I aren't messing this is your response. I find her to be rude and unprofessional. If this is who they have managing people, they probably need to rethink who they have there. My second tech was great and my doctor was OK but overall, I probably will never go back there.