The visit went great I go every year. Been going there for years love it there they explain things…read moreto you,test your eyes throughly. I get all different kind of test every year to on day survey am sure. Gemm a try there great. They also do other things to like eye exams glasses && more....

I had cataract surgery on both eyes and premium lenses inserted. I have a macular pucker in my…read moreleft eye, but even with that, Dr Mulvaney was able to get my vision back to 20/25 in that eye and 20/20 in the other eye. I have not seen this well since my teenage years. He and his staff is caring and knowledgeable, explained everything each step of the way, the surgical procedure was far less frightening than I imagined and I felt like the staff truly cared about me. The post op care is excellent. I cannot say enough good things about Dr. Mulvaney and Central Florida Eye Associates of Lakeland. Highly recommend. And thank you for giving me my sight back!

I haven't been to an eye doctor for 10 years because it is usually not the most pleasant experience…read morefor me. I'm a bit of a chicken with my eyes. From first time walking in I noticed a clean striking clinic with inviting atmosphere. Staff are friendly and make you feel comfortable. Doctor is understanding, explains exams with results thoroughly. From arriving a bit nervous to walking out with relief that my eyes are in good shape and experience was a pleasant as it could be. I just needed new glasses. Highly recommend!

Front desk ladies are rude and inattentive (scrolling their phone) but they have always been that…read moreway. Not being called back for your appointment after 25 minutes waiting and not being updated or checked on in anyway is unacceptable. It's too bad, because the doctors are actually very nice and knowledgeable, as are the people who help you select and fit your glasses.

The lady at the front desk was an immediate turn off and I never went back! Very rude. Doc was…read morekind, but you have to get past the front to feel you're treated kindly.

I had an emergency and they were a referral from my primary. They wouldn't see me till a week later…read more! I told them forget it. I went somewhere else that day and got treated and taken care of . By the receptionist I can tell this place is a joke.

I truly appreciate the doctors and staff at Lakeland Eye Clinic. I've been a patient of Dr…read more Dorsett and Dr. Dunn for several years. They have always provided exceptional care for me. They are professional and knowledgeable but most importantly are very caring about their patients! I trust their care and highly recommend Lakeland Eye Clinic!

Don't ever pay for something you know is covered by your insurance; You will never be reimbursed…read more After hearing "we will look into it" for a year and a half, they find a way to make it look like you owed it and refuse to refund. Disappointing because it was a good experience until it came to money.

Very punctual and professional! The staff is attentive and…read moreDr Trawick is highly competent.

Dr Mulaney is a wonderful, caring PERFECTIONIST. I have worn glasses and RGP contacts since I was…read more7. I had a severe astigmatism and terrible vision( almost -12 diopters), along with cataracts! Dr Mulaney made it his personal goal to get me perfect vision! I had my subcapsular cataracts removed and intraocular PREMIUM lenses put in and my astigmatism corrected. I now have perfect vision! I cannot express enough how life changing this is for me! Thank you, Dr Mulaney, I am forever grateful!!!

I had cataract surgery as well as astigmatism correction in one eye. Dr. totally messed up my…read morevision I can't see without glasses and now my vision can't even be corrected properly to wear glasses. Don't use this doctor!! My neighbor had the same Misfortune with the same doctor.

**Update:** 2/20…read more Picked up my new glasses today in and out in 10 minutes and everything was perfect... Today, I received a call from the store manager. She was a very pleasant individual. I did receive the referral, and my impression was that the issue was not being addressed, but it was. She is providing me with all the necessary information, and it was being resolved promptly. In my haste, I may have written this review prematurely. However, my referral is now with the doctor, and all necessary actions are being taken. I believe the store may have had more issues with their call center, where calls were received but not responded to. I was unable to reach the call center and return calls. I am very pleased with the follow-up call and information. First Review I recently visited this eye clinic for an eye exam, which went smoothly. The doctor was excellent. However, unfortunately, the doctor discovered that I have glaucoma. As I worked with the specialist after the doctor to order the glasses, which I had to pay a little extra for out of my pocket, the cost of which the insurance did not cover, she informed me that she would submit the referral to my insurance company. I asked how long she said that afternoon. Unfortunately, it's already two days later, now going on three tomorrow, as I still haven't received the referral. Attempting to contact them directly is impossible, resulting in being transferred to the switchboard all the time, who said they would leave a message, but I never received a call back.

I've been coming here for years for eye exams, and also to buy some of my glasses. For the last…read moreseveral years, I've had the luck of seeing the same ophthalmologist so they are familiar with my eyes. Appointments are easy to make online or you can call. Everyone working here has always been friendly and helpful. The eye exams are done right and are so different from what I was younger, lots of good gadgets. I get magazine every year through my insurance because I am diabetic and I only opt out of the one test that requires dilation because I'm usually driving myself. I can drive when my eyes are dilated, but I don't feel as comfortable as I used to. I have purchased a few pairs of glasses from them over the years and have always been happy with them. My only issue this time is that the cost of the frames has gone up quite a bit and my lenses are not cheap to make anyway. My pair of glasses was almost $800 but thankfully my insurance paid about half of it. I'll be paying for these for a while on my card, but I'm very happy with the glasses I got. If you're looking for glasses or contacts, I can safely recommend this location. I've had bad luck with other companies in past years and it was glad when I stumbled on this one.

My wife and I have been patients of Dr. Odil for the past 3-4 years. Throughout that time, Dr. Odil…read morehas always been pleasant, knowledgeable, and professional, and the office is equipped with impressive technology that makes the exams feel very thorough and modern. Unfortunately, our most recent experience left us disappointed enough that we will likely look elsewhere for future care. One ongoing concern has been the pressure to purchase frames and lenses directly through the office. While we have purchased glasses there in the past, the pricing is significantly higher than many alternatives. During this visit, we asked about using our own frames with updated lenses and were told that was not an option -- the only solution presented was purchasing entirely new frames and lenses from the office at a cost of $400+. The larger issue, however, was communication and follow-through regarding actual patient concerns. I scheduled this year's appointment specifically because I had worsening night vision and significant starburst effects from headlights while driving at night. I explained the issue multiple times during the appointment and specifically asked whether the updated prescription would help with those symptoms. I was assured that it would. I also had concerns related to a prior eye injury that occurred a few months earlier. Because the office was closed when the injury happened, I was unable to be seen at that time. Although I reached out, there was very little follow-up afterward. During my annual exam, Dr. Odil did check the eye and confirmed everything looked fine, which I appreciated, but the lack of concern and responsiveness when the injury initially occurred was frustrating. After the appointment, my wife and I requested copies of our prescriptions and receipts and were told everything would be available through the patient portal. Unfortunately, the documents were not there, and getting assistance became unnecessarily difficult. Calls were not answered, and communication was handled almost entirely through text messages, which turned what should have been a quick conversation into days of back-and-forth messaging. I ultimately filled my prescription elsewhere. When I tried the glasses while driving at night, there was essentially no improvement in the starburst effect that I had specifically sought help for. What frustrated me most was that recommendations such as anti-glare coatings, amber tint/driving lenses, and other options were only brought up afterward through text messages -- after I had already purchased the lenses elsewhere. Had those recommendations been discussed proactively during the exam, when I repeatedly explained my nighttime driving concerns, I could have considered those options during the purchasing process. I also found the communication process extremely impersonal. Even when I simply requested a quick phone conversation to better understand whether the prescription itself should have improved the issue, I was repeatedly directed toward forms and troubleshooting procedures instead of being able to speak with someone directly. To be fair, everyone I interacted with remained polite and professional throughout the process, and I do believe Dr. Odil is knowledgeable. However, the overall experience increasingly felt transactional and sales-focused rather than patient-focused. Strong communication, responsiveness, and proactive guidance are just as important as technology and presentation, and unfortunately that was where this experience fell short for us. One final aspect of this experience was particularly disappointing. After my wife left a review describing concerns similar to mine -- primarily regarding communication, administrative processes, and sales pressure -- we later received a certified letter informing us that our doctor-patient relationship with the practice was being terminated. While practices certainly have the right to make those decisions, the timing made the situation feel discouraging, especially after several years as loyal patients. Constructive feedback should ideally be an opportunity to improve the patient experience, not something that leaves patients feeling dismissed for expressing honest concerns.

He has literally changed my life for the best. I have been seeing very well. I have been taken care…read moreof very well. He's never showed me that he does not care. I think that he's the top eye doctor here in Polk and he does everything he needs to do to make you feel that you're taking well care of and be able to see the best that you can. I will always go to him as long as he's still working thank you so much eyes on lakeland