My favorite place in all of Colorado Springs to get my eyebrows done! 10/10 recommend. They are so…read morenice and quick!

I've gone here for over a year straight because I have been trying to grow my eyebrows out after a…read morebad waxing experience took most my brows and they won't grow back. normally this place had been great about it! Today I went and it was around 2:45 I was the first to come in with a bunch of people right behind me. i dont know if the girl felt rushed, I have had this girl before I think, but I was wondering what took so long usually it's a quick touch up and I could feel pain all around my brows which I usually don't.. While driving home I realize she literally left two small strips for eyebrows!!!!! ALL MY WORK GROWING THEM OUT IS GONE. I am beyond pissed off and I have to go into work I do not have time to get filler for this monstrosity. My brows now look like the style from the 90s i dont know why she would do this im so embarrassed and angry I've had to grow them out for so long!!!

This was my first time coming here, and my first time having anything done to my eye-brows, hair…read moreremoval wise. I showed up, and one person was sitting at the desk. She seemed shy and had a thick accent, I couldn't understand a word she said, but that was probably because the volume of her voice was so low volume (I don't have any hearing issues that I know of). I told her I was looking to get my eyebrows threaded. She nodded and took me to the chair. I sat down, laid back. She didn't ask me what I wanted so I said that I wanted to open up the area between my eye and eyebrow, and have them made narrower, especially from the undersides of my existing eyebrows. She nodded and then began after asking me to hold the bottom of my eyelid and above my forehead. The whole threading process took about 6 minutes, and then she used tiny scissors to do something additional. It hurt as much as I expected it to, after all, it's still ripping hair out of your body. The combination of the pain plus the area being so close to my eyes caused my eyes to water and twitch A LOT. She had to stop halfway to give me a tissue to dab my eyes. I asked her if a lot of people's eyes water, and she seemed to say yes. That means don't go there with make-up on that you don't want to get smudged. When she was done, she swiped an astringent/alcohol soaked cotton ball across the now red areas around my eyebrows. The cost was $12 but I gave her $15.

Finally found a great place to get my eyebrows done!…read more Thanks, quick service but I was actually satisfied with the outcome. I do not fill in my eyebrows, here's a photo below of my outcome! Love the arch and the clean up.

Yes! My eyebrows looked soooooo good after. I was a little scared at first because of the reviews…read morebut they were perfect!

wow amazing place!! my eyebrows are super uneven and she made them look even and clean without…read morethinning them. highly recommend

The new lady working here is awful. Not only did she rush but her work wasn't consistent nor…read moresymmetrical. Then again what do I expect from the citadel besides horrible service. Not impressed and definitely won't come back talking bout I can come back tomorrow for a touch up when she should've got it right the first time

I've been going here for several months now and love my lashes every time! Very clean and welcoming…read moreexperience! Highly recommend them!

Sandra did an amazing job working with me to find a good shape that would suit my faceread more

I'm in town for a few weeks and needed my legs waxed as I didn't have time before I left home. I…read morecalled and was able to get in and am so glad that I did. Elise waxed my legs and they look great. It was pretty much pain free or at least less painful than at home. Plus she was fast but thorough. She was very friendly and it was a great experience. If I lived locally, this would be my spot!

Such a cute and friendly place! Very welcoming and Angelina is amazing , go to her for my Brazilian…read moreand is very thorough and sweet!

I absolutely loved my experience here. Christine is extremely knowledgeable and very pleasant to…read moretalk to. I got a facial done with her and also had my eyebrows waxed, both of which went extremely well! I definitely recommend seeing her

I booked an appointment online to get an acrylic manicure and regular pedicure. Appointment was…read moreconfirmed and everything. I planned my whole day around this. Getting my hair done and leaving work early. I get to my appointment early and the door is locked. I wait around until my appointment and no answer when I knocked on the door. 5 more minutes go by and still nothing. I'm starting to panic because my husbands ball is tonight and I desperately need my nails done but I'm running out of time. So I had to go find somewhere else to go. Very disappointed. Added a lot of stress to my day

My first time coming here and I have to say they did an amazing job. My eyebrows look so clean and…read morethey managed to keep the shape(which is a fear of mine when going to a new eyebrow place). Moni did a great job. I was in and out so fast. Definitely coming again:)

Very unhappy. I had a medical issue n haven't been able to do my eyebrows in two months. They were…read moreall grown out w no shape. I showed the girl how my brows normally look and she began. One eyebrow starts in line w the corner of my eye. The other starts much farther towards the middle of my nose. The shape is not even close to what I showed her. The thing tht is the worst is that she used scissors to cut my brows n they look like they have been hacked. Normally the threader will use a spooly to come them up n only trim them very slightly. Mine or so short in areas that it looks like bald patches. I normally go to threading place on Galley. Shame on me for cheating on them. I DO NOT recommend unless u don't mind a kid doing ur brows w no idea what she is doing. I need to start the whole process of letting them grow out for my normal place to fix them which will take months.