AMAZING EVERYTIME!!!!! The place is super clean, and the…read moreteam is so patience and kind. Talk about attention to details - they do not miss the mark.

Worst facial I have ever gotten. I called to schedule an…read moreappointment at the $75 I saw on the website. They called to confirm the appointment and then they told me it was going to be a minimum of $135+++ I kindly said no thank you I'm all set. They called me back 15 minutes later and said they would honor the price. The aesthetician wore latex gloves the entire time that were a size too big at her... so the only thing I could smell was latex in the sound of that rubbing up against my face. I'm pretty sure she just used soap and water. I asked for a deep cleansing facial, she "cleansed" my face for no more than 2 minutes, max. She was washing my face, rinsing out the washcloth a bowl of dirty water that she had removed the scrub from. She would leave the room for 5 mins at a time and in the salon, the owner (?) was walking around talking on speakerphone... the least relaxing environment I have ever been in. I paid to have a face mask put on, it would've been a heck of a lot cheaper if I did it at my house. Finally, I went to check out and there was a miscellaneous $10 charge. There was no mention of "additional charges" when I was on the phone yesterday discussing the price. I think my skin looked better when I walked in. Super unhappy, would absolutely not return.

I went to Lily Beauty Studios for the second time last week. I saw Kristina for eyebrow threading…read moreand chin wax. The customer service experience beats any other threading/waxing salon hands down. The products used are superior, and the salon is clean and hygienic (coming from a quasi-germophobe this us huge!). Kristina is warm and friendly, and she does a great job shaping and cleaning up my brows. I'm very happy with the service and will return again.

I have been looking for an esthetician since relocating to CT and I finally found exactly what I…read morewas looking for! Kristina was wonderful and as friendly and welcoming as I could possibly ask for! She was great and I will be booking with her very other week! The best!!!

Always excellent and they make my eyebrows look amazing. Definitely my go-to since we moved to…read moreNorwalk

This is a review on first impression, I did not feel comfortable even pursuing a service. Upon…read moreentry, there were 3 individuals in the small waiting area (which is also the entryway). Despite postings on the door indicating that customers would need to wait outside after signing in to respect social distancing. There was one woman with a client and another client sitting in the chair right beside her. Social distancing was not a thing there either. Also, other reviews referenced face masks and shields, that was not the case. The woman had on a mask but no shield and again, the lack of social distancing did not make me feel comfortable or assured that other protocols were taking place either. Everyone inside did have on masks and they were worn appropriately but given current covid rates, much more should be in place. I'm wondering if things have slacked off in the past few months but hopefully they will remember we are still in the midst of covid and reinforce them.

Rachel was great! She took time to help me figure out the best way to transition from my heavily…read morecolored auburn hair to my natural gray. She gave me a cute little pixie cut, some white highlights, and toned the auburn left on my ends .

My first time there and I was very pleased what impressed me a lot was Rachel she did a wonderful…read morejob on my hair nice pixie cut so I will be her client from now on. Also love the friendliness and the setup of the Salon again it is worth a try.

Stopped in to get a pedicure. I don't necessarily need any bells and whistles, just a cut and…read moremassage and I am good to go. The service was good but more importantly the establishment was very clean and appealing. While getting my pedicure I was able to watch tv and get my massage. The prices were not too bad for a basic pedicure, obviously with all the extras you pay more but that is up to you.

Great place! A couple of months ago I came here in a pinch and I haven't gone anywhere since. My…read moreusual service is a gel manicure and pedicure. Sometimes they try to sell a more expensive pedicure (e.g. lavender spa pedi) but the basic service is still amazing and affordable! There is a great selection of color and they have a good eye for matching hands and feet (definitely a bonus). I have very short nails and they're precise when painting. The place is extremely clean and big. The pricing is fair and definitely worth the money. My gel nail color lasted close to three weeks and my pedicure lasted more than a month. Every time I've gone I've lucked out with no appointment but I've seen women and some men wait for a chair. This is my nail joint!

I've been a client of The Waxing Spot in Westport for many years. I've requested the services of…read moremany of their specialists and I'm now with Precious. Her warmth and calming manner enable me to relax while she provides her service. She is top in her field! I've been with Precious for a few months and I already know that she's the perfect esthetician for me. Her positive outlook and expertise put me at ease the first time I met her. Thanks you so much, Precious!!

Excellent scheduling system. The professions know their stuff. Brazilian wax is excellent. Very…read moreprivate and always makes me feel so comfortable. Thanks so much!

Love this place! Finally found a friendly salon with talented staff and reasonable prices…read more Brianna is my gal... she cuts my hair beautifully every single time. She also recently did balayage on my hair, and I LOVE it! Thanks ladies!

I wanted to love this place! My friend recommended and I thought her hair looked great. I have to…read moreadmit I walked out feeling MEH and totally underwhelmed. I got a full head of highlights but honestly see no difference in my hair. No one even noticed I went to the salon. Super nice people and hate to leave a mediocre review but for $250 I expect to be wowed.

Great, relaxing place for a spa pedicure! Reba is a professional who does an awesome job!read more

I pre-paid for a series of facials for my wife as an anniversary gift. When you enter the exquisite…read moredecor of the salon you immediately feel relaxed and comfortable. Reba is very knowledgeable and experienced in a wide range of skin treatments. During the consultation session my wife was able to explain her facial routine, goals, and places to improve. Reba has a large selection of supplies from the Eminence skin care line to suit any needs you may have. She also offers a wide range of services. Even after the first session I could see my wife's fave glow! By the second session her skin was in the process of being clear of blemishes. You could see the progression of improvement. More importantly she was extremely happy...and relaxed.

I just got a balayage and hair trim with Charity and am so happy with my results! She gave me the…read moretone and dimension I was looking for. Charity is a great conversationalist and checked in with me throughout the process. Can't wait to make a return visit in a few months!

I went here for the first time today after calling for a same day appointment and and thankfully…read morethey squeezed me in. I had my hair (which was fried and hadn't been cut since pre-Covid) cut by Victoria. She took my ratty mane and transformed it! She took her time and listened to exactly what I wanted and I am so happy with my cut! She also gave me some great tips for caring for and blowing out my hair at home. In addition to giving me an amazing cut and style, Victoria was warm, kind, and so welcoming. Overall an absolutely wonderful experience, I can't say enough good things about Victoria!

I have been waxing for almost 20 years I have my share of horror stories. Waxing is truly an art…read morewhich takes time and experience to master. I have gone to several different European Wax centers over the past few years. Service has always been good, albeit rushed. I also do not like that you are not given a moment alone to disrobe or redress in private nor given disposable undies for the waxing. No wipes or warm cloth to get the spots missed when done. I always get full legs and think it is ludicrous to have to pay $20 plus extra just to do a sliver of the bikini line! Room bland, a very generically sterile feeling. No frills here. While I prefer Unikwax in NYC (they do NOT use strips), it isn't always feasible. This is my go to place in CT as they do an adequate job.

I visited the European Wax Center today, located in Connecticut at 2000 Black Rock Fairfield. I was…read morescheduled with the incorrect speacilist by the staff, and I had to wait an hour to see my actual specialist. I pray no one ever has to deal this issue, as it is unprofessional to deal with.They were unwilling to acknowledge that they had chosen the incorrect wax specialist in error.The receptionist at the front then apologized for the error.