Very friendly and proficient. I highly recommend Premier family Eye Care for their excellence.read more

Dr. Young is excellent. Very thorough and takes the time to explain everything . Received excellent…read morecare. Staff was excellent highly recommend.

I was very pleased with my experience at Union Family Eye Associates. I have dealt with eye issues…read moreall of my life and usually see to ophthalmologists. I needed to update my contact prescription and my former doctor couldn't be seen for 14 months!!! I booked an appointment at Union Family and discovered that Dr. Bhat has all the technology and knowledge to address my eye issues. He and his staff are friendly and extremely personable! There is a nice selection of frames and even a good selection of Goodr sunglasses!

Amazing eye care!…read more I've been seeing Dr. Bhat for over 3 years and he has discovered 2 medical issues no one else would have detected. Very caring practice with high quality care!

I went in looking for an eye dr closer to me. They were fine. The quality of their lenses is not…read moregood. I payed about 1k after insurance for my glasses. The lenses were off when I got the glasses, which they did order new ones for me. Second try is just as bad. The lenses are very plasticity and I can't see anything. I will not go back to this eye dr.

I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is…read morevery helpful!

I CAN SEE! I CAN SEE! Thank you Dr Nichlolas Graham, OD, MS . Let me tell you folks that he is the…read moreBest at what he does Bar None. Great customer service. Awesome experience! When it comes to your vision! Diversified Eye-care is an easy decision! God Bless all my fellow yelpers always

Dr. Graham is a great Optometrist, very personable, great service & very thorough. The staff is…read moreefficient and appointments are timely with very little waiting. There is also a good selection of frames styles to try. Highly recommend!

Changed it up this year and tried a different location for my routine eye exam. I was able to…read moreschedule my appointment online using their portal. Received text message confirmation the day before. Parking was ample and it was easy to get from Parking spaces to the front door. Upon arrival, the check in process was fast and very Covid aware/safe. Team was super diligent from asking me Covid medical questions, having me change into their medical mask, temperature checks and plenty of tape outlining where to stand and where to walk. The chairs in the waiting room were taped off to ensure social distancing. Office was super clean! Routine eye check was streamlined. Wait was minimal to get dilated, check eye pressure and check vision. Dr. Funderburk answered all of my questions! The entire team was friendly and you could tell that they enjoy working together. If you live or work in the Mint Hill area, be sure to check them out!

My wife went to the Mint Hill office for a routine eye exam. After the exam they told her she did…read morenot have insurance and charged her for the entire amount. She is on Medicare which the plan covers 100% with no copays but they refused to accept her insurance. Once I contacted them they tried to tell me her insurance does not cover. After some time of discussion they realized it does cover and refunded the entire amount. Now I had to wait for 5-15 days for the refund which is not acceptable since the initial charge only took minutes to be posted to my checking account. Last year I had a similar issue with then and went to a different Optometrist this year. Maybe my wife will also choose a diferent eye doctor next year because of the office services

I had a first visit with Dr. Michael Sicard last week at the Matthews, NC office. I got registered…read morequickly and efficiently upon arrival and after I got my co-pay paid, the secretary came and told me he was 'still in surgery' at the hospital across the street (Presby Matthews). I got to choose to wait, reschedule, or see the Nurse Practitoner and I chose to wait to see him as I have a long history and chronic allergy/sinus/teeth problems. In less than 5 mins a 'tech' person, I guess a MOA, came and got me to 'get things started to see the RN NP. I have to admit I was wondering IF I should get up and leave and reschedule, as in the past I find relaying information, via the EMR and now a MOA, PLUS another person, often leaves MUCH to be desired. (my own PCP is at the same hospital and the problems with the EMRs there are never ending). I stayed, reluctantly at first. When the RN NP came in I felt that she actually listened to what I was telling her, and without having to consult the Doctor, she put in my order for a CT scan of my sinuses! My whole trust level changed from here on! I waited maybe 10 minutes for the scan and by the time it was finished, Dr.Sicard was ready to see me and WITH THE CT SCAN on the monitor in the room to go over WITH ME (I am a retired ER RN, so that is something I hoped would be done). All good news from Dr.Sicard! I was out and in my car in less than one hour, total...shock and awe! I chose Dr.Sicard when a MD in the same practice had retired. I looked on YouTube to see IF by any chance, there was anything about him there and sure-as- sunshine there he was! It was a short, to the point, interview with him speaking on WHY he had chosen to do EENT as his specialty and a bit about himself. I was SOLD on using him from there, for my own reasons, mostly medical. He's been a MD for a while and that is important to me. He is personable, VERY important to me, too. I am my own advocate and in Medicine today you MUST be that and more! He had a strong, non-sweaty handshake (as do I) and it may not mean a thing in 2015, but it is a good way for me to get an 'energy feel' for another person ( I do Reiki some now). By the looks of my CT he told me the BEST news that I could hear for his specialty. My main issues now are allergic, so now I will proceed seeking a good Allergist MD. The only slight difficulty I had was locating the office, even using Google Maps. It is 'behind' a main brown brick office AT the address listed....WAAAY at the end of the parking lot in a fairly new, BIG while office building. It only required a call to the office and being redirected by the girl on the phone, and in no way reflects on my visit to see Dr. Sicard. I absolutely would return to see him again and if you, too, need an EENT specialty MD I'd say you would be in great hands using him!

I've been going here for years, always exceptional service. The Optometrist is proactive and…read morecurrent.

I paid $437.00 out of pocket for my new glasses. 4 times the .lenses came back and I had a problem…read moretrying to read with them. On the 5th visit they gave me another eye exam to send to the lab. this time the glasses were good. I am now being billed $142.00 for the eye exam. I should not have to pay extra since the eye exam would not have been necessary if the lab had sent the correct lenses. I said I wasn't going to pay this and was told they have a collection agency. I am still not going to pay and am sorry I will have to find a new eye dr. I was happy with the employees but after this experience will not go back to them.

I just want to start this off by saying my family and I have been going here for over 10 years. I…read moremoved recently out of state but have continued to see them when I'm in town for exams. In March I purchased contacts and then glasses later on this year. I'm in town for the holidays and unfortunately had forgotten my contacts. I called and explained the situation, how loyal we are and how I'm from out of town. I nicely asked if I could swing by and get 2 pairs of contacts - Wendy declined and proceeded to say that unless I come in for an exam or put in an order I wouldn't be able to get the trial contacts. With the amount of years and money my family and I have spent, and I can't even get 4 individual contacts. Safe to say I will not be a returning customer.

Dr. Swenson is wonderful. I went to a different doctor before coming to FCEC and she screwed up my…read moreprescription. Dr. Swenson worked with me for 2 months to get back to where I needed to be. She was very nice every time I saw her or spoke to her on the phone. The office is elegant and the staff is professional and polite. If you are looking for an optometrist I recommend FCEC and Dr. Swenson highly.

My mother has been a loyal patient at Monroe location for years. After recently losing her husband…read moreof 40 years, she was understandably overwhelmed and dealing with grief, insurance complications, and countless responsibilities. Because she had to cancel and reschedule appointments during one of the most difficult periods of her life, your office refused to accommodate her or make any exception. The complete lack of compassion and understanding shown toward a long-time patient was extremely disappointing. Respect and empathy clearly means very little here. As a result of this upsetting situation my family and I will be taking our business elsewhere and will not be returning.

I need to emphasize I have seen three doctors and they are all great. That being said, the front…read moredesk often, but not always, has the kind of staff you just want to scream at. The WORST.Even that is unfair because several have been nice but here I am again on hold after i was "accidentally" hung up on. SO RUDE. Also this is an EYE CARE center.Some of us CANT SEE and are old. How's about a little help checking in at your stupid kiosk instead of the eye roll, sigh, and smirk? Again, this place is big so no fair to the most that are sweet, but a few bad apples make me dread this place.