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eyecarecenter

2.6 (11 reviews)
Closed • Closed
Updated 2 months ago

Services - eyecarecenter

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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1 year ago

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10 months ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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6 years ago

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Diana, welcome to North Carolina! We're so happy to have you!

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6 years ago

Very disorganized, gave us wrong information about our insurance, and running behind. We will not be back.

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7 years ago

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7 years ago

They are fortunate, because i had to pic 1 star. Otherwise i would give them a zero. Very unprofessional, and incompetent. Stay away

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Ask the Community - eyecarecenter

Lux Eyecare + Optical

Lux Eyecare + Optical

3.7(6 reviews)
5.3 mi

Usually, I have decent visit at Lux, but not this time. The technician or whatever she is called…read moremanhandled my head when getting me in the right position. There was no niceness or kindness to how she grabbed my head and moved it into position. It felt like she didn't like me and took it out on my head. Additionally, unknown to me, if the eye doctor tells you that based on what she sees in your eyes you may have a medical condition, she switches from eye doctor to medical doctor and then you're charged for a medical and eye visit... wow! Would have been and Additional $180, but thank God for insurance because it was on $80 plus some other nominal fee. This is something that should be stated up front, NOT surprise, "I'm a medical doctor now and I get to charge you accordingly". Very disappointed in the whole experience. Even the front desk and check out person were nowhere as friendly as they usually are... Lastly, I've been a patient at Lux for at least 7 years and I was treated as if I had never been there before! One would think, I'd get a, "hello Mr. Such and such, welcome back, good to see you". Nope, besides my eye/medical doctor, looking at the computer and seeing that I am a regular patient, I felt like a stranger off the street... now I know why my wife refuses to go back there and has our 8 kids at some other EYE doctor. Time for me to make that switch too! Disappointing.

Count on a professional, warm, and inviting patient experience with Kellen, Dr. Zawilinski, Lex,…read moreand the staff at LUX - featuring one of the MOST IMPRESSIVE assortments of EYEWEAR COLLECTIONS in the Charlotte Metro!

The Ligon Company - Small corner lamp and red vase purchased thru Ligon Auctions

The Ligon Company

3.0(6 reviews)
23.4 mi

Charged me for an item they never shipped with the other items. I called and left a msg with their…read moreANSWERING SERVICE... 4 days later I get an email. I responded explaining the issue and Sheila (CSR) wrote that she will look into it and let me know. Now a week later I see a refund posted to my back account but no msg, no em email, no call, no smoke signal, no Morse Code...nothing from this outfit or Sheila... so this was my deal with them.... I hope yours is better and that they ramp up the professionalism.

After the incident mentioned in my review below, I reached out to their FB page and made a…read morecomplaint. They stated that they had not yet shipped the item despite the email I had received, and that I could pick up the item. When I arrived, their shipping manager apologized and stated they had miscommunications between themselves. They did not charge my card for the shipping fee. I have purchased several items since this time and after further experiences can say that their customer service has greatly improved. Their shipping manager has communicated effectively and the staff there has been very pleasant and helpful. I even had an incident where I got ANOTHER flat tire after leaving the pickup location and my phone was not working properly. Due to the location, I could not call; I could only text. I texted the shipping manager asking if they could call AAA for me and they did. I appreciate their attentiveness and I am continuing to scope out their auctions for items. As a previous poster stated, they are honest about any defects present and will often take a close-up photo of the area. You can also contact them directly to discuss any questions you have about an item. The pickup location is different for each auction. So, you must pay very careful attention when bidding to ensure the location is not too far. I accidentally did that once and contacted them about my $5 purchase telling them I was willing to donate the items instead of driving that far to pick up the small purchase. They handled this with me well. I was very pleased to get a pretty painting for my hallway at a great price. I've purchased several vases and one red vase adorned my Christmas table. I'm impressed the owner has taken notice and cares to resolve any issues within the business. They have even added text and email reminders the day an auction closes to remind you in case you wish to bid on items. I continue to receive texts the next day reminding me of my purchase and all of this has been extremely helpful. Great job to the business owner to identify the root cause of the problem and in implementing solutions that work.

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The Ligon Company - Ligon Auctions

Ligon Auctions

The Ligon Company - Painting purchased thru Ligon Auction

Painting purchased thru Ligon Auction

The Ligon Company - Brass planter purchased thru Ligon Auctions

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Brass planter purchased thru Ligon Auctions

eyecarecenter - opticians - Updated June 2026

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