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    Innovative Eye Care

    4.6 (95 reviews)
    Open 8:30 am - 5:00 pm

    By appointment only

    Services - Innovative Eye Care

    Eye surgery

    Innovative Eye Care Photos

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    Recommended Reviews - Innovative Eye Care

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    4 months ago

    I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is very helpful!

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    4 months ago

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    4 years ago

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    4 years ago

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    4 years ago

    Good exam but I had to try on glasses fitting in the parking lot . NO thanks

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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    7 years ago

    This office is friendly, quick, and knowledgeable! Nothing but great things to say! Wish I would have found them sooner!

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    7 years ago

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    10 years ago

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    5 years ago

    Amazing staff and thorough safety practices. I'm so thankful I found this place. Can't wait to receive my new glasses.

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    13 years ago

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    13 years ago

    Business owner information

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    Michelle M.

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    Page 1 of 3

    Ask the Community - Innovative Eye Care

    Is their same day glasses service?

    We do not have same day service for glasses. Please let us know if there is anything we can do to help!

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    Review Highlights - Innovative Eye Care

    Saw Bessie for the initial part of my eye exam and we had a good laugh over my reading of the eye charts.

    Mentioned in 5 reviews

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    Charlotte Eye Ear Nose & Throat Associates - SouthPark

    Charlotte Eye Ear Nose & Throat Associates - SouthPark

    1.9(187 reviews)
    3.5 miSouthPark

    I was actually a patient at the CEENT in Huntersville where it was an excellent experience from…read moreentrance to exit. Registration went very smoothly as the CS rep helped me with the sign-in process. The friendly office assistant was very efficient in reviewing my health summary. Almost immediately after the preliminaries, Ashley Seier, PA-C entered, assessed my problem and began treatment with success and very little discomfort. She answered my questions and provided an opporltunity for future visits. JRM June 16, 2026

    If I could give this office a -5-star rating, I would…read more From scheduling appointments to interacting with the physicians, staff, and billing department, my experience was consistently disappointing. The only reason I became a patient here was because I have an eye condition that required specialized care, and this was the only local practice with the qualifications to treat it. Otherwise, I would have had to go out of state to treat my condition. The billing process has been incredibly frustrating. Bills seem to be sent without consistency, and if payment isn't received immediately, the account is quickly sent to collections. I called multiple times asking to speak with a manager regarding my concerns, but none of my calls were ever returned. Most disappointing is the lack of compassion and personalized care. Patients are treated like numbers rather than people. Healthcare should be about providing quality care and communication, but unfortunately, that was not my experience here. I sincerely hope I never have to return.

    Photos
    Charlotte Eye Ear Nose & Throat Associates - SouthPark - 05/07/2025

    05/07/2025

    Charlotte Eye Ear Nose & Throat Associates - SouthPark
    Charlotte Eye Ear Nose & Throat Associates - SouthPark

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    Metrolina Eye Associates - Matthews

    Metrolina Eye Associates - Matthews

    2.4(54 reviews)
    11.6 mi

    To anyone reading this review, let me start off by saying THANK YOU to Dr. Khalabari and the whole…read morestaff of Metrolina Eye Associates in Stalling and Union West Surgical Center Indian Trail. I am definitely not shy nor would I feel hesitated in giving my whole-heartedly honest review. Let me start off by sharing my own experiences and how I end up with Metrolina Eye Associates. Being that it was my mother's first time to be treated for cataract as well as my first time learning what is all involve including the medical cost, it was very difficult to find the answers I need to help me decide where to take her especially when she only has Medicare Part A and B and no other supplemental insurance. Cost and finding the best cataract doctor in Charlotte was very important to me for the sake of my mother. I had called every eye doctor in the area all over Charlotte many of those I highly would NOT recommend (Mecklenburg Eye Associate, Christenbury Eye Center, and Horizon Eye Care just to name a few of NOT to go) from University Area, Uptown, South Park, Myers Park, Ballantyne, and Cotswold and every single one of them (the front desk, reservation desk, surgical scheduling, and billing department) are both incompetent and unempathetic that had left me with frustrations because these doctor's office (except Metrolina Eye Associates of Stalling) could not give me any definitive answers of what the cost be for a "regular/standard intraocular lens IOL that Medicare will ONLY cover" even after I had already explained in detail what my mother can ONLY afford. We didn't care what their doctor would prefer or suggest. We only care what Medicare ONLY covers. How hard can it be to provide me the exact procedural code rather than giving me an "overprice range of speculative cost" or responding for which I find it very common and very irritating - "I DON'T KNOW" response. The code is what medical facilities use when billing the insurance company. After calling different offices, many times I find myself having to explain repeatedly and asking questions in different ways that perhaps these front desk/reservation staff/insurance billing departments could understand what I am looking for --- COST! After responding that I am fully aware that Medicare will cover 80%, I still need to know exactly what is the 20% of what basis without it the percentage is useless. In other words, the $$$$ amount. Because the out of pocket expense is very important to us who has limited insurance coverage, we wanted to make sure we won't end up paying an outrageous price or between $1,000-1,500 per eye, which includes anesthesia, doctor's fee, and surgical/hospital cost. Knowing exactly what the cost would helps us proceed to the next step and that is looking for a reputable, experienced, knowledgeable and caring eye doctor. After careful review (including obtaining the probably cost) and two months later, I've decided to take my mother to Metrolina Eye Associates and it's the BEST decision ever! Finding the right doctor can be daunting and stressful. Do your due diligence. Metrolina Eye Associates - Stallings and Union West Surgical Center - Indian Trail has hired the most professional staff from front desk (who are responsive with welcoming voice and great listener), technicians (who are gentle), billing department (who are thorough, specific, and honest), doctor's scheduler (who are cordial and empathetic), and most importantly Dr. Khalabari who is very knowledgeable, cordial, confident, experienced, honest, and forbearing with every single patients he sees to make sure all questions and concerns have been answered. He tells you the expected, unexpected and the worse-case scenario leaving no surprises. He's not the typical doctor who sees a patience as a dollar sign, which means spend only few minutes with the patient and move on to the next. The more patient seen on that particular day the more money is collected. It's like a quota that some doctor do, I think. When it comes to finding the right doctor and medical office/facility, I'm very careful and meticulous about. In my opinion, I find it very important that doctor's office staff the front desk position with knowledgeable, good listener, and responsive people with great customer service not just some machine which many patients and prospective patients find themselves leaving voicemail(s) and calls left unanswered or unreturned. I'm very cognizant, pragmatic, and conservative individual that I make sure that I approach the situation in the best solution possible with choices available at the time. Having said this, I ultimately recommend any cataract patients to come to Metrolina Eye Associates and Union West Surgical Center see DR. KHALABARI. They also do general eye care and LASIK. Again, my mom is 81 years old with one eye blind due to the amount of cataract in her right eye. Today, both eyes are 20/20. Thank you to Metrolina Eye Associates and Union West Surgical Center.

    My mother has been a loyal patient at Monroe location for years. After recently losing her husband…read moreof 40 years, she was understandably overwhelmed and dealing with grief, insurance complications, and countless responsibilities. Because she had to cancel and reschedule appointments during one of the most difficult periods of her life, your office refused to accommodate her or make any exception. The complete lack of compassion and understanding shown toward a long-time patient was extremely disappointing. Respect and empathy clearly means very little here. As a result of this upsetting situation my family and I will be taking our business elsewhere and will not be returning.

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    Metrolina Eye Associates - Matthews
    Metrolina Eye Associates - Matthews
    Metrolina Eye Associates - Matthews - Dr. Ivan Mac, Lasik eye surgeon, Metrolina Eye Associates

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    Dr. Ivan Mac, Lasik eye surgeon, Metrolina Eye Associates

    Innovative Eye Care - optometrists - Updated July 2026

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