On time. Laid back. Competent. Helpful! A very comfortable place. I left my old optometrist and…read moredon't regret it!

Best optometrist ever. Highly recommended. Very efficient and very professional. Do not hesitate…read more I will be a lifetime customer.

Staff is fantastic and very thorough exam. Highly recommended Great optical selectionread more

Always top notch service. Dr. Kennedy has been my optometrist for over 15 years and the office…read morestaff is always very friendly and helpful.

I recently got some new glasses after 10 years. From the very beginning, Dr. Ng, was very…read moretransparent! He told me what was really wrong with my vision and made every effort to make sure I was seeing clearer than before. After my exam, we sat down to pick out styles and he hit the nail right on the head. I showed him some Ray Ban glasses similar to the one I was using and he got me a collection that was so hard to choose from because they were all SOOOOOOO GOOD!!!! As an interior designer this caught me off guard, in a good way, because I didn't expect to be shown so many great options. We ended up with some Calvin Klein glasses, with gold trim and tortoise accents. Some really nice set of glasses. Although he hooked up with transitions, blue light blocking, and anti glare properties, I was having issued with seeing color accurately. As an Interior designer seeing materials in true color is very important! So, I reached out again to see what we can do and he was able to resolve the issue within 30 minutes. I am now waiting to pick up my glasses this coming Monday! Dr. Ng, is not only very observant and a problem solver, he is kind, accommodating, but most of the most honest and down to earth Dr. I have had. I would totally refer him and his optometry to anyone! Thank you Dr. Ng for giving me back a clear picture of the world!!!

Everyone here is so nice and I really liked Dr. Ng. He was very thorough and answered all my…read morequestions and told me so much about my eyes and my different options for lenses. I really appreciate all the time and care that was taken for my exam. Highly recommend!

I went about a month ago to get an exam and glasses and had an absolutely phenomenal time. Everyone…read morewas great and friendly. It was a fantastic experience and will go back here anytime I need to get more glasses. By far my favorite interactions was with Dani, she had such an eye for what glasses would work for me and her straight forward opinions. I never thought I'd go for the style of glasses I did but I've gotten compliments and they're awesome. 100% would go back to Dani for more glasses.

Everything was fine.. until picking the frames. The lady who assisted me here hardly let me have…read moreany say in what frames would work with my prescription, granted it is a strong one but she immediately said no to the few I did pick (and selected for that exact reason) even though they were thicker frames for the prescription, some were too big, too narrow, too wide, didn't work my face, didn't fit my nose. And I'm a bit more alternative and usually have a black rectangle frame, but she said the best looking ones, the ones that worked with my skin tone, the one that worked with my nose, were the neutral pinkish square frames... after so much consideration, she sold me on them, a brand new look and everything. I had repeatedly asked for blue light filter protection, but still had to call after I left to make sure they had applied this since they never confirmed it with me. Fast forward two weeks and I'm two days away from pick up, I'm ready! I get a call, same person, she can't do the prescription, the lenses and the frames just won't work, they're basically useless. Tells me to come in and we can pick out something else.. at this point though I'm just not coming back. Horrible experience. TLDR; know what you want or they will tell you and still not be able to deliver

Richel and Dr. Vallin were so lovely to meet! I've had prescription glasses since 2005 and I've…read morenever had an easier process. I called, made an appointment for an eye exam a couple weeks out, understood exactly what my insurance covered and got a confirmation email. Office was clean and frame selection looked nice. The actual exam went smoothly and I even got some honest information about prk for the first time. Best renewal experience ever!

This Optometry office is awesome!! After going to multiple other optometry offices in the area over…read morethe last 18 months. Ive finally found a place I can trust, that genuinely seems interested in making sure my vision is clear. 100% would recommend this office to anyone!!!

if you are looking for an ophthalmologist I would highly recommend Dr Jenny Chou…read more Our optometrist referred us to Dr. Jenny Chou as my husband's eye issue were not getting better after a few weeks. We were called the next day by the doctor herself and were provided an appointment promptly. We were expecting to have to wait a few weeks like most referrals, thank goodness it was not as my husband was looking for some relief soon. When arriving at the office, the door was locked so we called to advise we were there for our appointment. Dr. Chou greeted us at the door, asked us a few health questions, took our temperature and we walked into the office. The waiting room is bright and clean. It has two comfy chairs to sit in and soft music playing to keep you relaxed. We all know how nervous it can be going to a doctors office. During our initial visit Dr. Chou completed several tests on my husband's eyes and gave him some solutions to try and a prescription medication. She explained in detail and clearly so we knew what was going on as she was doing her tests. She provided us with samples and a coupon for our prescription as it was not covered by my plan. Overall, We were very happy with our visits to her office so far we have been to her twice, the main appointment and a follow up appt. My husband is doing much better. Thank you Dr Chou. #supportsmallbusiness

My doctor's office referred me to this office, and when I called to schedule an appointment, it…read moretook several attempts and multiple messages before I received a response. When I was finally able to schedule, I was told that I could not be seen until October because my concerns were not considered urgent, despite having an urgent referral. I understand that many medical offices have their own triage systems to determine which patients need to be seen sooner. However, being told by the staff that my concerns were not urgent felt insensitive, especially as I have been struggling with these issues since May. The office also does not maintain a cancellation list, which made it even more difficult to be seen sooner. I ultimately had my referral rerouted to Sacramento Eye Consultants and was able to get an appointment the same week. I think a cancellation list or another option to be seen sooner would be helpful. Patients shouldn't feel like their only options are to wait months to be seen or seek care elsewhere or through an emergency room. Providing more flexibility and support during the scheduling process would create a much more compassionate and patient-centered experience.

Zoe was a great pleasure to meet and work with. She ably verified and explained my insurance…read morecoverage. She also helped with my selection of glasses frames, including shape and color. I recommend anyone needing vision care to stop here!

Best customer service I have ever had. Zoe and Marcus were extremely helpful and very patient. They…read morewanted to make sure my new glasses and even finding new parts for old pair fit just right. Something that is rare in today's times. I will be back for sure. Highly recommend.

Dr. Jedrzynski did my surgery to provide a temporary passage for my blocked tear duct. It was only…read moresuppose to last a year, but this procedure lasted almost five years, and I would definitely recommend Dr. Michael J.! I am trying to find him, as my I would like him to do the permanent procedure to fix this. Five stars!

He performed plastic surgery on my lower eyelid as I'd had mohs surgery to remove the cancer. He…read moretook skin from behind my ear to fill in what the mohs Dr removed and repaired the eyelid. My eye was sewn shut for 4 weeks. He's very gentle and caring. He did a fantastic job! I highly recommend Dr. Jedrzynski!

Dr. Koshnevis and his entire staff were so professional. I was brand new to contacts and they were…read moreso patient with me. I thought I had a contact stuck in my eyelid and Dr Koshnevis squeezed me in the next day to examine my eye to ensure there was no retained contact and to make sure I didn't scratch my cornea. The optometrist that saw me was friendly and thorough. The sales associate helped me pick out the perfect glasses. I strongly recommend this practice to everyone. I will definitely be back next year and every year to come.

I had cataract surgery performed by Dr. K at Bliss Eye Care. The procedure itself was completed…read morewithout immediate complications, and the office environment was clean and professional. Throughout the process, I felt significant pressure to purchase upgraded lenses and laser procedures, with repeated suggestions that the insurance-covered lens would result in poorer outcomes. This made the experience feel more like a sales transaction than a medical consultation about my vision. Following surgery, I have continued to experience persistent blurred and double vision. During follow-up visits, Dr. K attributed these issues to my prior LASIK surgery, however this potential complication or limitation was not discussed with me prior to cataract surgery. What was most disappointing is that, after identifying prior LASIK as the cause, no solution or treatment plan was offered. I was ultimately referred back to my regular eye doctor to obtain glasses, leaving me feeling that my concerns were no longer being addressed by the surgeon who performed the procedure. Cataract surgery is a major medical decision, and patients deserve transparent counseling, balanced recommendations, and continued care when outcomes are not as expected. Unfortunately, my experience fell short in those areas.

Well the first time I came in I was her for almost 3 hours.. then I got a message YESTERDAY saying…read moreboth my glasses were ready ... lies one pair was ready been sitting here waiting going on 15 minutes because they stop what they are doing with you and help the person that walked in ... with the way they are towards us customers is unacceptable

Let's all gather 'round for a truly enlightening tale of modern convenience gone terribly wrong,…read morestarring Staton Optical - Fair Oaks. My husband and I thought we'd be proactive and take care of some much-needed eye exams, along with picking up two pairs of glasses. Simple enough, right? Well, upon arrival, we were told that surprise, there was no optometrist onsite. You see, instead of a real, human eye doctor, we were treated to the "delightful" experience of a virtual exam... conducted by some far-off, presumably mystical optometrist who was not, in fact, in the store with us. "Okay," we thought, "maybe this is the new wave. Trust the process." Fast forward to picking up our glasses, and wouldn't you know it? Both prescriptions were wrong. The "everyday use" pair was a no-go from the get-go--after 48 hours, he still couldn't wear them for more than a few minutes without his eyes staging a rebellion. And the "computer" pair? After a full 8-hour workday? A complete joke. Naturally, we head back to the store for a refund. They "graciously refunded" the two glasses but (shocker) they kept the $115 for their VIRTUAL "eye examination" and the extra $79 for something they bill as "OCT Evaluation." A quick reminder: none of these fees actually helped us get the right prescriptions, but hey, we're apparently paying for the privilege of their incompetence. So, here's the gist: Staton Optical - Fair Oaks is happy to charge you for bad service, bad products, and a complete waste of your time (4 hours of our time and $194.00 wasted on useless exams). At this point, I'd recommend you trust the process of going anywhere else. It's truly amazing that they can get both the doctor and the glasses wrong, but somehow still find a way to charge you for it. FFS