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    Eyedeology Optometry

    1.0 (1 review)

    Services - Eyedeology Optometry

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    5 years ago

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    Mission Viejo Optometric Center - Mission Viejo Optometry.

    Mission Viejo Optometric Center

    5.0(226 reviews)
    2.9 mi
    $$

    great people and great service we are glad we decided…read morevisiting this place they have wonderful doctors and pretty amazing equipment and nice employees

    Just had my annual checkup at Mission Viejo Optometric Center. It was a great experience. I've…read morenever been here in October which is a neat time of the year to visit. I'm usually here around November or December. The staff have a pumpkin design contest where they ask the clients/patients, to pick their favorite. The pumpkins were so nicely designed. I'm curious to see who wins. My first few minutes in the office was actually pretty fun. I think I might even make sure to come back in October next year. When I first walked in, I was immediately and happily greeted by, Johnathan. I instantly felt at home with him. Sarah, was the front desk/tech who worked with me to get my insurance card uploaded and then she took me back to do all the usual initial testing. The way these were set up in the room was very convenient. I literally rolled my chair from station to station. The equipment was clean and in good shape, not ancient. As soon as I was done with these, Sarah, took me to the exam room to wait for Dr. Walsh. Dr. Walsh, walked in and instantly said hello with a big smile on her face. I LOVE seeing her here in the office. She is so easy to talk to and is so personable. I feel like she really listens to me, to my concerns and my preference. It is always a pleasure to receive care from, Dr. Walsh. After my visit with, Dr. Walsh, I went right back to Johnathan. He came fully prepared with my insurance plan coverage. He explained everything clearly to me. He was animated, never boring, very knowledgeable and helpful with suggestions based on what I could afford as well as other options should I decide for something else. He even showed me the different types of transitions including the more advanced lenses available. He was quick without rushing me. He patiently answered my questions about insurance when I didn't understand what was going on. Overall, I had a wonderful experience with MVOC. I highly recommend them for their amazing service and many frame options.

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    LensCrafters

    LensCrafters

    3.4(65 reviews)
    0.0 mi
    $$$

    Jay was very helpful in finding me some trendy frames really appreciate her honesty on what looked…read morethe best. Didn't catch the lady's name who did my eye exam but she was very sweet.

    I have had erratic work hours and personal things arise and have rescheduled my eye exam several…read moretimes with this store. Things finally calmed down and I scheduled appointments for Mt husband and me for tomorrow, August 22nd. At 12:21 today (8/21), I received, "Hello, we are trying to confirm your eye exam appointment for tomorrow at 11:20am and 11:40am. We have not yet received a confirmation from you. If we do not hear from you by today, your appointment will be moved to our wait-list due to patient demand, or we can reschedule you to a better date & time. Thank you!" When I inquired why they'd move our appointments without our consent, they replied, "Due to the amount of times you have rescheduled we need to confirm your appointments. If you both move or reschedule day of, any appointments made in the future will need to be on a walk-in basis only." So, a "reschedule" option is available but if I use it, I'm suspicious, my appointments can be canceled without my consent, and I may not make future appointments? This is punitive and is not service-oriented or considerate. I've been using LC for over 40 years and it is not inexpensive. We have come to trust LC for quality, convenience, and service. If this is the new way of doing business, we will take our business to another eyeglass company. We have voluntarily canceled our 8/22 appointments at RSM. I hope LC will rethink these actions because it goes against all you've stood for over the years. Convenience for me is key. Life is busy. I'm reluctant to work with LC due to this recent affront. I hope to hear a quick and positive resolution to this matter. BTW, our service at RSM wasn't stellar 2 years ago but we were willing to give them another try. Not anymore. Perhaps LC will lose a lifelong customer. Seems likely.

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    Eyedeology Optometry - optometrists - Updated September 2026

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